Russ Aaronson

**** ********** ** **, ** Petersburg, FL 33702

acr4vu@r.postjobfree.com Mobile: 302-***-****

SUMMARY

Leadership Experience:

Senior Leader of multiple companies IT Organizations with a focus on: Technical Security Solutions, Problem/Change Management, Disaster Recovery, Network/Telecom/Server/Storage Infrastructure, Database Administration, Engineering/Architecture, and 24x7 IT Operations/Facilities.

Have successfully lead technical staffs for the past 20+ years with emphasis on: building and managing efficient/effective IT teams (with focus on staff development, staff growth and team building/dynamics); designing/architecting infrastructure solutions (Disaster Recovery, Data Centers, server virtualization, VoIP, Enterprise storage arrays, Internet communications, IT Security), and improving/building all IT Infrastructure process areas.

Vendors/Technologies Management and Expertise Summary:

Cisco: Firewalls, Director Class SAN switches, Enterprise Class series switches, IPIVR, CTI, ICM Call Routing, Call Manager/VoIP, WAAS

EMC, Hitachi, NetApp storage arrays and management solutions

VMware – ESXi, vSphere, vCenter, vCOPs, vCAC

Citrix: NetScaler Load Balancers, Secure Gateway, XenServer, XenApp, XenDesktop

Cisco, Palo Alto, Check Point and Sonicwall Firewalls

IBM: Power Series (P7/P8) and AIX; Internet Security Systems IDS/IPS

Microsoft: MS Server, Exchange, SQL, Lync Server, PC Operating Systems, Azure AD, Cloud Services, Office365 Cloud Services

F5 (load balancing), Blue Coat (cache/proxy services), Kemp (load balancers)

NeuStar Internet Services: UltraDNS, WebMetrics

IT Security Audit and Testing Services

Symantec Data Loss Prevention (DLP) and Managed Security Services (MSS)

Dell and HP Server Series

Avaya: VoIP, Definity series, Nice Call Recording

Data Center and DR Services: Sungard Recovery, CenturyLink/Savvis Hosting Data Centers, HVAC systems, Iron Mountain tape/security services

Database: Oracle and Microsoft SQL

Other: SNMP and SCCM management systems, Sitescope/Mercury/Weblogics/Surfstats website testing, WAN national/international architectures, AT&T/Sprint/Verizon/Paetec/Level3 and other carrier communication solutions, ADIC tape systems, CommVault/NetBackup Software, video conferencing

PROFESSIONAL EXPERIENCE:

WellCare Health Plans, Inc. Tampa, FL Sep 2014 to Present

Vice President of IT Infrastructure and Operations

Company focus: Provides managed care services focusing on Medicaid and Medicare

Responsible and managing IT Infrastructure enterprise wide. This includes the following disciplines: Data Center Operations, 24x7 IT Operations, Disaster Recovery, Servers (Unix/Wintel), Data Storage Arrays, Backup/Recovery, Database Administration, Network/Telecom Communication Services, IT Security, Incident/Change Management, Service Desk, Desktop/Deskside Support, Remote Access, Third Party Vendor Connectivity, Internet Communication/Security.

Responsible for 30+ locations, 8,000+ users and PC’s, 2,000+ servers, 6+ PB of storage.

Managing a team of 175+ resources including internal employees and contractor resources.

doeLegal Wilmington, DE Sep 2009 to Sep 2014

Director of IT (acting CIO)

Company focus: Providing Litigation Hosting and eDiscovery services for international Corporate Legal Departments and national Law Firms

Responsible and managing all IT Engineering/Architecture, 24x7 Operations, Infrastructure, Disaster Recovery, Customer Applications and Help Desk activities.

Responsible for all infrastructure systems including: Internet connectivity and security, Sonicwall and Cisco Firewalls, Cisco/Extreme network equipment, Microsoft Servers and Active Directory, 7000+ user Citrix Secure Gateway infrastructure (XenApp and XenDesktop), 24x7 Data Center services, SNMP Network Management, Disaster Recovery, EMC/NetApp/Hitachi storage arrays with 800+ TB, Load Balancing, IDS/IPS, and all other infrastructure systems.

Built effective operations services to support secure customer access 24x7. Customers located in 40 countries with over 7000 users.

Managed and designed all physical building designs and infrastructure including: Generator, UPS, conference rooms, Data Center redesign (layout, HVAC, etc.), fire suppression.

Responsible for the Application Support Helpdesk and Legal Litigation Application servicing the Summation and Concordance databases 24x7 to customers in all locations.

Managed a team of certified eDiscovery Forensic Engineers using Guidance Encase, iPro suite

ING DIRECT Wilmington, DE Apr 2004 to Jun 2009

Senior Director of IT Infrastructure and Operations

Company focus: Financial Services primarily ATM/Debit Card and savings accounts

Management of technical engineering and consulting staffs across US offices supporting all corporate IT Infrastructure and Operations environments including: Disaster Recovery, Data Center Facilities, Storage, Network, Telecommunications, Application Support, Help Desk, Command Center, Wintel and Unix Servers, Backup, Incident Management.

Manage the architecture design, planning, testing, implementation, post production testing and post production support for projects and technologies including:

Disaster Recovery Testing for Critical Customer and Business Infrastructures

In-house DR and Production Data Center build out for: connectivity, storage, servers

Citrix remote access and communication solutions

Cisco - LAN/WAN switches and routers, WAAS, firewalls

NeuStar Internet DNS implementation; F5 and Blue Coat load-balancing & proxy

Avaya Global ACD (virtual call center), Cisco ICM and IP-IVR, Verint Call Recording

VMware ESX for Wintel and Linux, VMware VDI; Citrix Secure Remote Desktop

IBM P5 Servers with AIX

EMC Centera and Enterprise Storage Arrays

Encryption services (backup and file level encryption)

SNMP management software implementations

Internet security solutions (Firewalls, IDS/IPS)

Designed and developed full DR (Disaster Recovery) and Business Continuity services for in-house (data center to data center) recovery of all customer databases (Oracle and Sybase), storage systems and Wintel/Unix hosts using internal dual data center model

Provide management support and direction for all audits and government regulatory requirements including: SOX and OTS Audits

Manage capital and expense budget exceeding $10MM, supporting projects and resources

JP Morgan Chase Wilmington, DE Feb 2003 to Apr 2004

Senior Program Manager for all Data Center Services

Company focus: Credit Card Services for Visa/Mastercard

Primarily responsible for the design and build-out of the Corporate Data Center Project in Wilmington DE to support all US Mainframe and Distributed Systems for Card Services:

DR architecture and planning for distributed systems (Wintel, Unix) and mainframes

Design, construction, testing and implementation of new Data Centers to support all infrastructure for Mainframe, Distributed Servers (Unix/Wintel), Storage, Networking, Telephony

BarclayCard Wilmington, DE Apr 2000 to Feb 2003

Senior Director of IT Infrastructure and Operations

Company focus: Credit card division for Visa/Mastercard

Managed infrastructure and operations teams including: Wintel/Unix servers, SAN storage, backups, data and voice infrastructure, help desk, change management, 24x7 NOC

Managed and built DR architecture and corporate Business Continuity plans supporting multiple data centers and Sungard Recovery Services

Managed the capital and expense budget (projects and resources)

Bank of America Apr 1993 to Apr 2000

First Vice President: Networking, Internet/Security Services & Telecommunications

Company focus: Credit Card bank, largest USA private card institution and 3rd largest USA Visa/Mastercard issuer

Head of Global Data/Voice Architecture; responsible for designing and implementing MBNA’s global corporate internet, data and voice communication infrastructures

Developed full DR infrastructure and data/voice communication design for in house data center to data center recovery and managed all Sungard DR planning and testing

Managed team of 10 engineers with the responsibility of designing, testing, implementing and enforcing monitoring for all global internet, data and voice communication services

Managed capital and expense budget

Additional Experience: (1981-1993)

Director of IT Integration, The Datastore Inc.

Manager, Systems/Sales Engineering, Network Dynamics

Senior Systems Engineer, Racal Interlan

Senior Systems Engineer, Corvus System

Manager, Technical Support, Softsel Computer Products

Systems Engineer, Computer Edge

EDUCATION:

ITIL training

Six Sigma Green Belt

Villanova University PMP Certificate

William Paterson College, Wayne, NJ: major Computer Science

The Plaza School of Technology, Paramus, NJ: major Computer Programming

County College of Morris, Randolph, NJ: major Law Enforcement/Computer Science

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