service manager
Resume:
Jefferson, Tx. *****
[Website]
acr4tr@r.postjobfree.com
David crossley
OBJECTIVE Looking for a position where my skills are utilized to benefit employer
SKILLS & Excellent diagnostic skills on electrical, hydraulic and hydrostatic systems.
ABILITIES
Very good understanding of It4 and FT4 systems and well versed in the diagnostics of these systems.
Good problem solving skills.
Self-motivated
Welding
Capstoned on many models and willing to increase
EXPERIENCE DOGGETT MACHINERY SERVICES
September 2004- Present
Lead field technician- ran field service until Feb 2015 then moved to service manager. Interact with
customers to resolve problems and get them back up and running.
LONGS UNDERGROUND TECHNOLOGIES
April 1997- September 2004
Ran field service for pipeline company. Took care of approximately 250 pieces of equipment at all
times. Responsible for all repair and maintenance of all brands of machinery.
Reason for leaving- company went out of business.
Greywolf drilling
November 1996- April 1997
Job duties were motorman-responsible for maintenance of generator sets and repair on rig.
Reason for leaving- rig stacked out
Gifford- Hill & Co
June 1985- November 1996
Class A mechanic- responsible for repair and maintenance of mining equipment. Worked on all
brands of machinery.
Reason for leaving- relocated to East Tx
EDUCATION CRANDALL HIGH SCHOOL- GED
LEADERSHIP Excellent leadership Qualities
REFERENCES PAUL PITTS
Field tech, Nesco Rentals
CURT EDWARDS
Field tech Beard Equipment
TRAINING
Page 2
Web Based Training Passed
Sep/2/2015
04:51 PM Crawler Dozer Technical (K-Series, FT4) Addendum
Web Based Training Passed
Sep/2/2015 03:13
PM Skidder Product (L-Series)
Web Based Training Passed
Aug/17/2015
03:48 PM Skidder Technical (L-Series)
Classroom Passed
Aug/4/2015
04:30 PM Product Support Profitability
Web Based Training Passed
Jan/4/2015 01:11
PM K-Series Crawler Dozer Technical Training (1050K)
Web Based Training Passed
Jan/4/2015 09:59
AM Engine - 4045 Final Tier 4-Stage IV Base Engine Overview
Web Based Training Passed
Jan/3/2015 08:10
PM Engine 6135 Final Tier 4-Stage IV Engine Overview
Web Based Training Passed
Dec/20/2014
09:56 PM Engine - 6068-6090 Final Tier 4-Stage IV Engine Overview
Web Based Training Passed
Dec/20/2014
09:35 PM Motor Grader Update for Final Tier 4/Stage IV Engines Technical
Training (G-Series)
Web Based Training Passed
Dec/20/2014
09:20 PM 4WD Loader Technical Training (244J)
Web Based Training Passed
Dec/19/2014
09:12 PM 4WD Loader (Compact) Technical Training (344K)
Web Based Training Passed
Dec/15/2014
09:21 AM John Deere Warranty - The Technician's Role
Webinar Completed
Dec/2/2014
10:30 AM L-Series Backhoe Loader Configurator Webinar
Web Based Training Passed
Nov/17/2014
07:52 PM Engine Cummins QSX15L FT4 Base Engine Overview
Web Based Training Passed
Sep/2/2014 12:37
PM Isuzu Tier 3 Engine Training
Web Based Training Passed
Aug/5/2014
01:51 PM Engine - TNV Final Tier 4 and Interim Tier 4 Yanmar Overview
WBT Substitute Credit Granted
Aug/5/2014
12:58 PM Excavator (Compact) Technical Training (D-Series)
Web Based Training Passed
Aug/5/2014
12:58 PM Excavator (Compact) Technical Training (G-Series)
Page 3
Web Based Training Passed
Jul/30/2014
11:05 AM Excavator Technical (G-Series, FT4) Addendum
Web Based Training Passed
Jul/16/2014
02:28 PM 4WD Loader Technical (K-Series, FT4) Addendum
DLC Passed
Jun/11/2014
02:30 PM Engine Emission and Technology Webinars
Web Based Training Passed
May/8/2014
12:31 PM Introduction to John Deere Worksight
Web Based Training Passed
May/7/2014
04:18 PM John Deere WorkSight and ForestSight - JDLink Web
Application Training
Web Based Training Passed
May/7/2014
03:39 PM Integrated Grade Control Overview
Web Based Training Passed
Apr/20/2014
02:47 PM Engine - 4024-5030 Interim Tier 4-Stage III B and Tier 3-Stage III
A Technical Overview
Web Based Training Passed
Apr/20/2014
01:52 PM Engine - Introduction to Tier 3-Stage III A
Web Based Training Passed
Apr/13/2014
05:38 PM Engine - Integrated Emissions Control System Fundamentals
Web Based Training Passed
Apr/13/2014
05:10 PM Motor Grader Update for Final Tier 4/Stage IV Engines Technical
Training (G-Series)
Web Based Training Passed
Apr/6/2014 08:55
PM Engine - 6068-6090 Final Tier 4-Stage IV Engine Overview
Web Based Training Passed
Apr/6/2014 07:58
PM John Deere Diesel Exhaust Fluid Solutions
Classroom Passed
Mar/20/2014
04:30 PM ADT Capstone (E-Series)
Web Based Training Passed
Sep/3/2013 02:48
AM 4WD Loaders Hybrid Technical Training (644K)
Web Based Training Passed
Sep/3/2013 12:53
AM Technical Overview of Hybrid-Electric Technology
Web Based Training Passed
Sep/2/2013 11:14
PM Introduction to Hybrid-Electric Technology
Web Based Training Passed
Jul/18/2013
12:41 PM Engine - Integrated Emissions Control System Overview
Web Based Training Passed
Jul/18/2013
12:00 AM Engine - Integrated Emissions Control System Overview
Web Based Training Passed
Jul/14/2013
06:13 PM E-Series ADT Technical Overview
Page 4
Web Based Training Passed
Jul/14/2013
05:11 PM ADT Update for IT4/Stage III B Engines Technical Training (D-
Series II)
Web Based Training Passed
Jul/14/2013
04:44 PM Mercedes Minidiag2 Training
Web Based Training Passed
Jul/14/2013
05:56 AM Trucks - Technical Online Training and Test (D-Series Tier 3)
Web Based Training Passed
Jul/14/2013
05:29 AM Allison DOC Online Training and Test
Web Based Training Passed
Apr/24/2013
07:14 PM Articulated Dump Truck (ADT) Technical Training (D-Series II)
Web Based Training Passed
Apr/19/2013
04:13 AM Tractors CommandCenterNavigation 6R - 9R Series
Web Based Training Passed
Apr/12/2013
07:08 PM Parts Sales - John Deere Plus 50 II and Cool-Gard II (NMQ)
Web Based Training Passed
Apr/12/2013
06:45 PM Emission Compliance for Fleets
Web Based Training Passed
Apr/12/2013
03:30 PM Tractors Service Essentials 9R/9RT Series IT4/Stage IIIB &
Stage II
Web Based Training Passed
Apr/12/2013
01:20 PM Crawler Loader Technical Training (K-Series)
Web Based Training Passed
Apr/5/2013 03:02
PM 764 High Speed Dozer (HSD) Technical Training
Web Based Training Passed
Apr/5/2013 01:12
PM Excavator Technical Training (G-Series - 75, 85, 135 & 245)
Web Based Training Passed
Jan/28/2013
01:25 AM MPDr Online Training and Test
Web Based Training Passed
May/9/2012
12:44 AM Crawler Loader - Technical Online Training and Test (755D)
Web Based Training Passed
May/8/2012
11:44 PM 4WD Loader Update for IT4/Stage III B Engine Technical Training
(K-Series)
Web Based Training Passed
May/7/2012
12:30 AM Backhoe Technical Training (K-Series)
Web Based Training Passed
May/6/2012
11:37 PM Backhoe Product Training (K-Series)
Web Based Training Passed
Apr/30/2012
11:58 PM Engine - Introduction to Final Tier 4-Stage IV Technologies
Web Based Training Passed
Apr/12/2012
01:26 AM Hitachi Excavator Technical Training (Zaxis-5)
Page 5
Web Based Training Passed
Apr/12/2012
12:46 AM Excavator (Wheeled) Technical Online Training and Test (190-
220D)
Web Based Training Passed
Feb/6/2012
03:49 PM Knuckleboom Loader Technical Training (D-Series)
Web Based Training Passed
Jan/25/2012
03:01 PM Service ADVISOR Remote (SAR) Overview
WBT Substitute Credit Granted
Jan/25/2012
03:01 PM Service ADVISOR Remote (SAR) Visin General (Espaol)
Web Based Training Passed
Dec/16/2011
01:57 AM Isuzu IT4 Engine
Classroom Passed
Sep/14/2011
04:00 PM Engine - Aftertreatment System Fundamentals
Classroom Substitute Credit Granted
Sep/14/2011
04:00 PM Isuzu IT4 Overview, Techniques and Diagnostics
Web Based Training Passed
Sep/12/2011
11:53 PM Motor Grader Update for Interim Tier 4/Stage III B Engines
Technical Training (G-Series)
Web Based Training Passed
Sep/12/2011
10:20 PM Diesel Fuel Fundamentals
Web Based Training Passed
Aug/1/2011
01:35 AM Engine - 6135 Interim Tier 4-Stage III B Overview
Web Based Training Passed
Aug/1/2011
12:33 AM Engine - 6068 Interim Tier 4 (above 130kW) Overview
Web Based Training Passed
Jul/25/2011
12:12 AM DTAC (Dealer Technical Assistance Center) 3.2 Overview
WBT Substitute Credit Granted
Jul/25/2011
12:12 AM DTAC (Dealer Technical Assistance Center) 3.2 Overview
Web Based Training Passed
Jun/19/2011
10:28 PM Crawler Dozer Technical Training (K-Series)
Web Based Training Passed
Jun/18/2011
07:52 PM Excavator Technical Training (G-Series)
Web Based Training Passed
Jun/16/2011
11:55 PM Engine - 6068-4045 Interim Tier 4-Stage III B Below 130kW
(174hp) Overview
Web Based Training Passed
Jun/16/2011
11:15 PM Engine - 6090 Interim Tier 4-Stage III B Overview
Classroom Passed
May/19/2011
09:00 PM Motor Grader Capstone
Web Based Training Passed
May/8/2011
09:57 PM Service ADVISOR Overview - Module B
Page 6
Web Based Training Passed
May/8/2011
08:22 PM Engine - Aftertreatment System Overview
Web Based Training Passed
Apr/17/2011
10:20 PM Wheeled Feller Buncher Technical Training (K-Series)
Classroom Cancelled
Mar/7/2011
04:23 PM Motor Grader Capstone
Classroom Cancelled
Mar/7/2011
04:22 PM Motor Grader Capstone
Web Based Training Passed
Oct/13/2009
03:06 PM Engine - 6135 Tier 3-Stage III A Technical Overview
Web Based Training Passed
Jul/27/2009
05:47 PM Tier 3 Advanced Engine Diagnostic Bypass Checklist
Classroom Substitute Credit Granted
Jul/27/2009
05:47 PM Tier 3 Advanced Engine Diagnostics
Classroom Substitute Credit Granted
Jul/27/2009
05:41 PM Hydraulic/Hydrostatic Diagnostics
Web Based Training Passed
Jul/27/2009
05:41 PM Hydraulics/Hydrostatics Bypass Test - CF Only - Access to
ServiceADVISOR Required
Classroom Substitute Credit Granted
Jul/27/2009
05:37 PM Electrical Diagnostics
Web Based Training Passed
Jul/27/2009
05:37 PM Electrical Diagnostics Bypass Test - CF Only - Access to
ServiceADVISOR Required
Web Based Training Passed
Apr/7/2009 07:11
PM Motor Grader Technical Training (G-Series)
Web Based Training Passed
Dec/19/2008
03:56 PM Customer Service Skills
Web Based Training Passed
Sep/15/2008
12:08 AM 4WD Loader Technical Online Training (K-Series)
Web Based Training Passed
Aug/27/2008
10:42 PM Engine - Introduction to Interim Tier 4-Stage III B
Web Based Training Passed
Aug/27/2008
12:04 AM Parts Products: Batteries, Engine Parts & Fluid Connectors
Web Based Training Passed
Aug/26/2008
12:20 AM 9030 Series Scraper Systems Technical Training
Web Based Training Passed
Mar/11/2008
02:56 PM Condition Based Maintenance Oil Analysis Online Training and
Test
DLC Passed
Mar/6/2008
08:00 PM Service ADVISOR 2.8 Changes and Updates
Page 7
Web Based Training Passed
Feb/22/2008
07:49 PM Oils, Filters, and Coolants
DLC Cancelled
Feb/19/2008
07:55 PM D-Series Excavator Adjustment Distance Learning Class (DLC)
Web Based Training Passed
Jan/17/2008
05:05 PM John Deere Custom Performance
Web Based Training Passed
Dec/26/2007
07:42 PM Root Cause Failure Analysis Online Training and Test
Web Based Training Passed
Dec/12/2007
01:12 AM JDLink Technical Online Training and Test (Retired)
Classroom Passed
Nov/15/2007
12:00 PM Backhoe Capstone (J-Series) - Retired
Web Based Training Passed
Sep/24/2007
03:54 PM Diesel Engine Systems II
Web Based Training Passed
Sep/17/2007
12:57 AM Skidder Technical Training Update (H-Series)
DLC Passed
Aug/6/2007
04:00 PM Wheeled Feller Buncher Update
Web Based Training Passed
May/20/2007
07:23 PM ADT Technical Test Electrical and Engines (D-Series)
Classroom Passed
May/20/2007
07:23 PM Truck- (Articulated Dump)- Technical Test (D-Series)
Classroom Passed
May/3/2007
09:00 PM Skidder Capstone
Web Based Training Passed
Apr/26/2007
02:31 AM ADT Technical Test Powertrain, Hydraulic and Pneumatic (D-
Series)
Web Based Training Passed
Apr/26/2007
12:58 AM ADT Product Overview Test (D-Series) (Retired)
Web Based Training Passed
Apr/14/2007
07:03 PM Excavator (Compact) Technical Training (D-Series)
Web Based Training Passed
Apr/2/2007 05:43
PM Engine - 4045-6068 Tier 3-Stage III A Technical Overview
Web Based Training Passed
Mar/26/2007
12:12 AM Backhoe Technical Training (J-Series)
Web Based Training Passed
Mar/11/2007
02:46 PM Excavator (wheeled) Technical On-Line Training and Test (180Cw,
210Cw)
Web Based Training Passed
Feb/26/2007
05:10 PM Hydraulic Systems II - Module B
Page 8
Web Based Training Passed
Feb/26/2007
03:52 PM Advanced Drivetrain
Web Based Training Passed
Feb/23/2007
04:31 PM Electrical Systems II Module B
Classroom Cancelled
Feb/23/2007
10:50 AM Level 2 Electrical - Service Technician
Web Based Training Passed
Feb/18/2007
10:53 PM Crawler Dozer - Technical Online Training and Test (950J, 1050J)
Classroom Passed
Dec/6/2006
10:00 PM Wheeled Feller Buncher Capstone
Classroom Passed
Dec/4/2006
10:00 PM Knuckleboom Loader Capstone
Web Based Training Passed
Sep/11/2006
10:56 AM Engine - 6090 Tier 3-Stage III A Technical Overview Dealer
Classroom Passed
Aug/31/2006
08:30 PM 4WD Loader Capstone (K-Series)
Classroom Passed
Aug/10/2006
08:30 PM Excavator Capstone
Web Based Training Passed
Jun/10/2006
04:33 PM Hitachi Excavator Technical Training (Zaxis 75-850)
Web Based Training Passed
May/22/2006
09:56 PM Crawler Loader Technical Online Training and Test (605C)
Web Based Training Passed
Apr/17/2006
11:03 AM Excavator - Technical Online Training and Test (D-Series 75-850)
Web Based Training Passed
Jan/23/2006
01:39 AM 4WD Loader - Technical Online Training and Test (844J)
Web Based Training Passed
Jan/2/2006 07:19
PM Service ADVISOR 2.6 C&F Test
Web Based Training Passed
Aug/21/2005
02:58 AM Engine - 6090 Tier 3-Stage III A Technical Overview
Web Based Training Passed
Aug/14/2005
02:48 AM Knuckleboom Log Loader - Technical Online Training & Test
(437C)
Classroom Passed
Aug/10/2005
09:00 PM Crawler Capstone (450J, 550J, 650J, 700J, 750J and 850J)
Web Based Training Passed
Jul/11/2005
02:41 AM Crawler Electrical, Hydraulic and Hydrostatic Technical Overview
Test (655C - 1050C)
Classroom Passed
Jul/11/2005
02:41 AM Crawler- Technical Test (655C-1050C)
Page 9
Web Based Training Passed
Jul/11/2005
01:09 AM Crawler Walkaround and Undercarriage Technical Overview Test
(655C - 1050C)
Classroom Cancelled
Jul/8/2005 02:27
PM Crawler Capstone (450J, 550J, 650J, 700J, 750J and 850J)
Web Based Training Passed
May/9/2005
02:04 AM 4WD Loader Technical Training (724J, 744J, 824J)
Web Based Training Passed
May/9/2005
01:06 AM 4WD Loader Sales Training (724J, 744J, 824J)
Classroom Passed
May/6/2005
08:00 PM Backhoe Loader Capstone - Retired
Web Based Training Passed
Apr/27/2005
02:52 AM Crawler Dozer - Online Technical Training & Test (700J, 750J,
850J)
Web Based Training Passed
Mar/27/2005
12:13 AM Motor Graders Technical On-line Training and Test (D-Series)
Web Based Training Passed
Mar/9/2005
02:42 AM Motor Grader Technical Overview Test (C-Series II)
Classroom Passed
Mar/9/2005
02:42 AM Motor Grader- Technical Test (C-Series II)
Web Based Training Passed
Mar/8/2005
02:16 AM Motor Grader Product Overview Test (C-Series II)
Web Based Training Passed
Feb/28/2005
02:32 AM 4WD Loader - Technical Test (444J, 544J, 624J, 644J)
Web Based Training Passed
Feb/14/2005
02:09 AM Backhoe Technical Overview Test (710G) (Retired)
Classroom Passed
Feb/14/2005
02:09 AM Backhoe- Technical Test (710G)
Web Based Training Passed
Feb/14/2005
01:53 AM Backhoe Product Overview Test (710G) (Retired)
Web Based Training Passed
Jan/16/2005
08:18 PM Backhoe Hydraulics Test (410G)
Classroom Passed
Jan/16/2005
08:18 PM Backhoe- Technical Test (G-Series)
Web Based Training Passed
Jan/16/2005
02:56 AM Backhoe Hydraulics Test (310G/310SG)
Web Based Training Passed
Jan/16/2005
02:35 AM Backhoe Powertrain Test (G-Series)
Web Based Training Passed
Jan/16/2005
01:43 AM Backhoe Walkaround/Electrical Test (G-Series)
Page 10
Web Based Training Passed
Dec/30/2004
01:38 AM Level 2 Competency - Air Conditioning
Web Based Training Passed
Dec/12/2004
10:54 PM Crawler Dozer Technical Online Training and Test (450J, 550J,
650J)
Web Based Training Passed
Dec/2/2004
02:53 AM Crawler Technical Test 750CII/850CII compared to
450H/550H/650H
Classroom Passed
Dec/2/2004
02:53 AM Crawler- Technical Test (H/C-Series II)
Web Based Training Passed
Nov/28/2004
06:25 PM Crawler Technical Test 700H compared to 450H/550H/650H
Web Based Training Passed
Nov/28/2004
03:06 AM Crawler Technical Test Review of the 450H/550H/650H
Web Based Training Passed
Nov/26/2004
10:21 PM Engine- Tier II Engine Test
Web Based Training Passed
Nov/22/2004
02:28 AM Excavator Product Overview Test (80C - 800C)
Classroom Passed
Nov/22/2004
02:28 AM Excavator- Technical Test (80C - 800C)
Web Based Training Passed
Nov/22/2004
01:52 AM Excavator- Technical Overview Test (200C - 450C)
161 Items* All dates are for America/Chicago time zone.
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TRAINING
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