Medical Administrative Assistant

Summary

Monique Scott has thirteen years of professional experience. Ms. Scott is seeking a career as a medical administrative assistant, in which she has four years of experience in. She is highly organized, enthusiastic and a dedicated employee who can be a dependable contributor to the excellence and success of a company. She is a seasoned professional who has a proven track record of providing excellent administrative strategies and customer service. She is a resourceful team player and innovative problem solver with the ability to motivate others and take initiative when necessary. She desires a position in a company with exhaustive multitasking needs and growth potential.

Professional Experience

MEDICAL ADMINISTRATIVE ASSISTANT – New York, New York

TemPositions Group of Companies, 03/2014 – Present

Main responsibilities consist of answering phones, screening patients, updating and filling patients’ medical records, arranging for hospital admissions and handling billing and booking keeping.

Selected Accomplishments:

Collect and prepare laboratory specimens.

Scan doctor’s notes, fill out insurance forms, and handle correspondence.

Arrange examining-room instruments and equipment.

Adhere to all security protocols and monitors visitor access.

Verifies patient information by interviewing them over the phone, recording their medical history, and confirming their purpose of the visit.

Schedules surgeries and make arrangements with the surgical center; verify the time of the surgery with the patient, prepare patient chart, and ensure pre-admission and all consent forms are completed.

SOUTH CAROLINA DEPARTMENT OF CORRECTIONS– Ridgeland, SC

Corrections Officer, 03/2011 – 05/2013

Worked as a Corrections Officer at the South Carolina Department of Corrections. Responsibilities included maintaining the safety, security and custody of criminal offenders within the facility. Supervised and managed daily activities of the inmates by performing scheduled and unscheduled cell inspections. In addition, was responsible for transporting inmates to and from their court appearances and doctor appointments, as well as training and supervised staff. .

Selected Accomplishments:

One of the key personnel to create the rehabilitative process and procedures related to the incarcerated population for the facility.

Ensured inmates adhered to the rules and regulations governed by the daily operations of the facility.

Answer phones; screen and direct calls to appropriate corrections staff/department.

Responsible for monitoring two-way radios and eleven cameras within the facility. In addition to maintaining records of the equipment, facility keys, chemical ammunition, vehicles, restraints, and bulletproof vests.

LIFE CARE CENTER OF HILTON HEAD – Hilton Head, SC

Central Supply/Staffing, 07/2009 – 07/2010

Worked as coordinator whose main responsibility was to staff medication supplies and track monthly medical equipment inventory. Responsibilities also included scheduling nurse staff and interviewing potential CNAs.

Selected Accomplishments:

Initially hired as a receptionist, and quickly moved up to central supply staffing for the center.

Main duties included answering the phones, insurance verification, and contacting patients in regards to payment collections, and past due balances.

Ensured appropriate supplies and equipment were available for the nursing departments within the center. In addition to ordering additional supplies as needed.

Created monthly inventory reports for the center of all medical supplies within each department for management to review.

HAMPTON REGIONAL MEDICAL CENTER – Hampton, SC

ER Clerk/Medical Administrative Assistant, 11/2007 – 07/2008

Worked as an ER Clerk and Medical Assistant who main responsibilities included registering incoming patients, verifying proof of insurance, as well as providing bookkeeping and the reconciliation of monthly patient reports. .

Selected Accomplishments:

Secures patient information and maintained patient confidence by ensuring all medical records, diagnostic coding, and procedure coding was filed accurately according to patient name and date of birth; both electronically and within a filing system I created for the center.

Managed the reception area, and performed all clerical duties, transcriptions functions, and ordered necessary equipment and supplies.

Responsible for registering incoming patients, as well as verifying their insurance to ensure coverage of procedure.

Answered phones, scheduled patient appointments, and arranged hospital admissions for patients.

MTA BRIDGES & TUNNELS – Bronx, NY

Bridge & Tunnel Officer, 09/2002 – 09/2007

Worked as a Bridge & Tunnel officer for MTA. Responsibilities included assisting in the operations of one of the seven bridges in New York and providing surplus toll revenues to help support public transit. In addition, I also performed duties that would resolve any malfunctions with customers E-Z Pass tolls.

Selected Accomplishments:

Cleared toll paths during inclement weather for safe travel of motorist.

Responded to traffic emergencies, contacted proper authorities, performed CPA, and administered first aid to any injured motorist.

Enforced traffic rules on motorists to ensure their safety in regards to speed limit regulations and hazardous materials.

Technology

Microsoft Office Suite 2010, (Outlook, Word, Excel, PowerPoint, Access), Lotus, Federal Emergency Management Agency (FEMA ) certified, Eclinicalworks, MDLand, AllScripts, GMed, and Practice Fusion

Education

2009-2011: Technical College of the Low Country (Bluffton, SC) –Radiology/Criminal Justice

1993-1996: City as School (Bronx- N Y) – High School Diploma

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