Customer Service Sales

Asifa Latif

** ******** **. ******* ** 647-***-**** ***********@*****.***

HIGHLIGHTS OF QUALIFICATIONS

●Scheduling, Coached coworkers to improve performance and task training

●Met performance goals, time management skills and quick learning abilities

●Received Certificate of Achievement for reaching fundraising goals for Cancer Hospital

●Projected and marketed community events and accomplished an increases in funding by 40% 2008, 45% 2009, 47% in 2010 and 50% in 2011

●Ordering supplies, keeping track of vendors contract and signing in and out clients

●Advertisement, event organization and taking care of last minute detail

●Calendar, attendance taker and newsletter composer

●Responsible for Distribution of mails & routing courier & Shipping and Receiving

●Clerical tasks such as, filing, copying, emailing and documentation etc.

WORK HISTORY

Recruiter/Account Manager 2013-2014

TSE Toronto, ON

●Worked with various account managers in industrial engineering, mining and SPF

●Maintaining client relationship, sourcing candidates and designing job description

●Interviewing, pre-screening, phone interviews and job matching with candidate’s profile

●Usage of job boards, social media recruitment and job advertisement

Associate 2010- 2013

www.amazon.com Mississauga ON

●Shipper, quality assurer and process assistant associate

●Product demonstration, presentation and filling out customer order form

●Invoicing, maintaining customer relationship

Customer Contact Representative 2005-2007

Protocol Integrated Marketing, Hamilton, ON

●B2B and B2C

Continual Support for Non-Profit organization

●Administrative task & updating website, Halton Environment Network, Oakville 2012

●Data entry, Ontario March of Dimes, Hamilton 2009 -2011

●Administrative Assistant,Canadian Football Hall of Fame, Hamilton 1997-1998

●Parent Volunteer, Halton District School Board, Burlington 2009-2010

●Met fundraising goals as student volunteer for Cancer Hospital 1996-1997

EDUCATION

McMaster University, Bachelors of Arts 2013-2015

McMaster University, Business Administration Diploma 2010- 2012

*References available upon request*

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