Customer Service Technician

ROCCO TORTORELLI

**** * ***** ** ******* Ridge, IL 60415 708-***-****) ***********@*****.***

OBJECTIVE

To obtain a position as a Technician with opportunity for advancement.

SKILLS

ASE Technician in Brakes and Steering/Suspension

Customer Service

Heavy side mechanical

Drivability

Engine Diagnostic

All around services

Tires & Alignments

Emission Systems

Electronics

ALLDATA/Mitchell on demand

EXPERIENCE

10/13 - present

Technician, Pep boys

I am a Tech A with two ASE’s in the company and I work on oil changes to fuel pumps, intakes, brakes, diagnostics and everything in-between and ready for more experience so I can expand my knowledge for more ASE’s after the first two.

10/12 – 7/13

Assembler, Heat Armor

The team of assembler would tear down vehicles from cars to truck to have them armored and then we would assemble back together.

EDUCATION

00-04

Diploma, Mount Carmel High School

04-07

Diploma in Auto, Diesel, Toyota Program, Universal Technical Institute

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