**** ***** ***** 440-***-****

Amherst, OH *****

janetrock12@yahoo

.com

Janet R. Rock

Objective To secure a challenging position that includes diverse duties.

Ideally this position should lead to increased responsibilities.

Experience May 2015 - Present TravelCenters of America Westlake,

OH

Accounts Payable Analyst

Reconciliation of credit card entries and posting into SAP

Entry of tax payments and reconciliation of suspense account

G/L reconciliations and management reporting created monthly

Review, process and post invoices and vouchers 200+ locations

Issuance and distribution of checks

Tracking and follow up of information received from C-Store

locations to ensure compliance with

company guidelines

October 2013 - April 2015 Philpott Rubber Co.

Brunswick, OH

Accounts Payable / Accounts Receivable Specialist

Managed A/P & A/R functions for $30 million/yr. corporation

Invoicing, payable entry, check creation, collections, setting and

managing credit limits for multiple business units

Customer & Vendor credit checks including set up and maintenance in

system

Analysis of 5 year trend for customer payment activity

Analysis of current customer base to reallocate credit terms and

limits

Documented A/P & A/R procedures/transactions for company use

October 2011 - October 2013 Keyline USA North

Olmsted, OH

Accounting Representative (06/2012-10/2013)

Promoted after 8 months with company

Handled ALL accounting functions for $9 million/yr. corporation

Accounts payable, accounts receivable, bank reconciliations,

setting and managing credit limits, collections, creation of

financial statements, payroll, payroll taxes

Inventory - ordering, receipt of product, cycle counts, adjustments

Analysis of purchase costs, ordering patterns, payments, inventory

turnover

Creation of customers and vendors within SAP

Documented SAP procedures/transactions for company use

Human Resources liaison

Customer Service Representative (10/2011-06/2012)

Super User during SAP conversion

Responsible for the support of day to day business client services

operational tasks Including program specifications and expectations

for assigned accounts and programs

Work closely with account team to assure overall satisfaction of

the clients

September 2007 - August 2011 Archway Marketing

Strongsville, OH

Account Coordinator - Consumer Services (02/2011-08/2011)

Responsible for the support of day to day business client services

operational tasks Including program specifications and expectations

for assigned accounts and programs

Work with the account teams as assigned on maintaining the

integrity of the order processing requirements, inventory and call

center

Support and maintain all corporate quality standards, policies,

procedures and work instructions as outlined in the company quality

system documentation

Ensure customer satisfaction by preventing the occurrences on

nonconformities relating to product, process, and quality

Communicate client expectations to internal operating departments

in a clear and concise manner and in accordance with established

best practices

Provide input on process improvement opportunities including

improved efficiencies and cost savings

Update client business rule documentation ensuring that internal

key stakeholders are aware of business process changes

Coordinate client requests with various operational areas

Understand client contractual requirements to ensure adherence

Transportation Accounting Clerk (11/2009-02/2011)

Reviewed freight invoices for accuracies on rates and terms

Order entry of freight invoices in Microsoft Access database.

Issuance of freight claims for parcel and LTL

Management / resolution of carrier issues

Created graphs and presentations for monthly meetings

Transportation Coordinator (09/2007-11/2009)

Worked directly with clients and freight carriers to coordinate

inbound & outbound shipments

Quoted freight for customers on parcel, LTL and TL (domestic and

international)

Reviewed freight invoices for accuracies on rates and terms

Order entry of freight invoices in Microsoft Access database

Issuance of freight claims for parcel and LTL

Management / resolution of carrier issues

Created graphs and presentations for monthly meetings

2002 - 2007 PolyOne Corporation

Avon Lake, OH

Customer Service Rep - Polymer Coating Systems

Worked directly with customers to ensure accurate and timely order

entry of their orders

Managed 440+ active customers

Direct contact with customers when materials will be delayed

Issued Return Goods Authorizations and followed up to ensure

products were returned as requested

Credit collections of smaller accounts (350+ customers)

Worked with Manufacturing facilities to ensure on time shipments

and expediting of material

Set up new customers in SAP including pricing

Worked with customers on resolution of pricing discrepancies and

follow through to SAP to ensure corrections if needed

Worked with Sales Reps on consistent basis

2000-2002 Marconi Services

North Ridgeville, OH

Regional Operations Coordinator (2001-2002)

Worked directly with field personnel, consolidation facilities and

freight carriers

Ensured timely delivery of material to consolidation and

installation sites

Entered material line items into SAP

Issued return authorization through SAP and followed material

throughout the returns process

Sr. Traffic Coordinator (2000-2001)

Worked with moving and storage facilities to ensure on time

deliveries of material to designated sites

Tracked material and obtained proof of deliveries from carriers

Worked as a liaison between Resource Administrators and moving and

storage facilities

Interaction with field personnel to enhance moving and storage

concerns

Created metrics to chart performance of moving and storage

facilities including claims

1990-2000 Nordson Corporation

Amherst, OH

Export Coordinator (1999-2000)

Proactively expedited material for shipments to Japan, Europe and

Canada insuring on time complete

delivery to these major subsidiaries

Prepared export documentation for shipments

Worked with trucking companies and freight forwarders to confirm

delivery times, resolve damaged

freight issues, initiate lost freight claims, and process customer

returns

Coded freight bills for payment on a timely basis

Created monthly journal vouchers for UPS and FX billings working

closely with Accounts Payable to

insure on time payment to vendors

Record Accuracy Analyst (1995-1999)

Daily correspondence with customer service to insure shipment of

overnight and ground deliveries

Interacted with salary and hourly unionized employees to insure

proper handling and packaging of

domestic and international shipments

Investigated incorrect shipments, stock shortages and balanced

inventory reporting findings and corrective

actions on a timely basis

Senior Secretary to Corporate Cost Accountant (1990-1995)

Worked with budgets and capital expenses

Created graphs, scheduled meetings, typed correspondence

1987-1990 Card, Palmer, Sibbison & Co. Cleveland, OH

Junior Accountant

Preparation of financial statements, corporate, personal, and

payroll taxes

Balanced bank statements for clients

1981-1987 McDonald's Corporation Vermilion,

OH

Swing Manager

Promoted from crew member to management position

Developed and applied management and supervisory skills

Balanced cash and managed financial record keeping

Education 2012-2015 Indiana Wesleyan University

BS in Accounting

1985-1987 Bryant & Stratton Business Institute

Associates Degree - Accounting

Dean's List

Personal Dependable, Organized, Cooperative, Creative, Logical

Assets

Contact this candidate