Customer Service Sales Representative

KIMI JENNINGS

***** ******* ***** ****, ******* Village, Ohio 44146

216-***-**** acr3p9@r.postjobfree.com

LOGISTICS MANAGEMENT AND SUPPLY CHAIN SPECIALIST

Logistics leader with an excellent record for managing, planning, decision making and problem solving. Streamlined operations and managed personnel to adhere to expectations of the supply chain commitments to partners, suppliers and customers. 7 years of logistics, leadership and manufacturing experience impacting customer service or internal performance levels. Ensured all safety policies, procedures and guidelines in manufacturing are emphasized. Strategize key performance indicators (KPI) while implementing cost-savings reductions.

Global compliance program development

Minimize potential inventory losses

Cross functional leader

Best-at-customer communication

Aerospace/Automotive experience

Logistics channeling expertise

Negotiating contracts/agreements,

pricing

Domestic/International

Process freight documentation

Acquire transportation leads

Proficient with Oracle and MS

operating systems

SELECT CAREER ACCOMPLISHMENTS

•Managed Logistics department of 10 employees.

•Achieved 75% reduction in aerospace scrap contamination saving the company over 100k.

•Minimized over-tolerance supplier charges by auditing to assure correct accounts accruals. Identifying

87k paid to suppliers in error.

•Appropriated transportation standard operations procedures (SOP).

•Developed safety plans, dock procedures for all current and potential transportation carriers.

•Successfully implemented Girl Power, Boys to Men programs within the Cleveland Municipal School

District.

PROFESSIONAL EXPERIENCE

ALCOA, INC. Cleveland, OH

The Aluminum Company of America, global leader in lightweight metals technology, engineering and manufacturing aerospace and automotive innovation solutions.

Receiving/Scrap Supervisor - Logistics Director 2011 – 2015

•Lead manufacturing receiving processes for Aerospace and Automotive industry. Delegating incoming shipments and activities to ensure accuracy from supplier packing documentation.

•Audit freight accounts and work with finance to assure correct payments received from suppliers.

•Manage employee and labor relations including contract administration, grievance handling and day-to-day employee complaints and issues.

•Responsible for the coordination and scheduling of pickups/deliveries of scrap for recycling and too ensure complete compensation is received.

•Responsible for communicating to staff, delivery and production schedules in order to perform proficient work activities, appropriate personnel scheduling, balance loads to hit productivity targets.

Kimi Jennings Page Two

PROFESSIONAL EXPERIENCE

(Continued)

•Work extensively with inside sales representatives, production personnel, customer service, purchasing, and scheduling to ensure accuracy of material labeling and prep are completed and secure daily inventory reports.

•Run WIP /Stock cycle counting and variance analysis to maintain accurate inventory and conduct root cause activities.

•Lead new carrier selection processes including bid inquiries, request for proposal, carrier evaluations and benefit analysis.

•Responsible for the identification and implementation of cost savings initiatives that enhanced the profitability of the company and internal performance levels.

•Ensure safety and training of personnel and compliance with all applicable health and safety weight limits of state regulations.

•Coordinate equipment preventative maintenance for material handling equipment, crane, forklift and scales. Track and verify all necessary equipment certifications are maintained and up to date.

Inside Sales Representative 2005 - 2011

•Accountable for a large base of domestic and international customers for all aerospace products and services.

•Specialized in aluminum, alloy-temper, control technology and advance metals

•Provide product and status reports to government, military and commercial business units for aerospace products.

•Heavy calendar management interaction with both internal and external executives, as well as consultants, to coordinate delivery performance and overall customer satisfaction meeting the expected delivery date.

•Developed sale opportunity by researching and identifying accounts needs and expectations; build rapport; preparing quotations.

•Lead trade compliance conformance with all U.S laws and regulations and facilitate the importation of product.

CLEVELAND MUNICIPAL SCHOOL DISTRICT, Cleveland, OH

Where students are challenged with rigorous curriculum that considers the individual learning styles, program preference and academic capabilities of each students.

Grant Executive Assistant 2000 - 2005

•Managed 8.9 million dollar grant. Providing and assisting with the preparation of state, federal and local reports.

•Support, review and maintain accurate record keeping.

•Provide monthly financial reports to government agencies.

•Support and provide a variety of materials, including graphs, charts, letters, and reports.

•Oversee and maintain technical support for the administrative office i.e. purchase orders.

•Maintain all necessary databases for Project SYNERGY! External organizations and partners.

•Proficient in SAP, Oracle and MS programs (Word, Excel, Access)

•Coordinate prospecting, through direct mail and company prospecting programs and reviews.

EDUCATION

OAKWOOD UNIVERSITY, Business Administration, 2yrs

CUYAHOGA COMMUNITY COLLEGE, Marketing and Operations Logistics, 2yrs

AWARDS

ALCOA WHEEL & TRANSPORTATION Outstanding Performance, Awarded 2 years

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