LeKeya N. Montgomery

**** **** ***** ******* *******, Ohio 44146 216-***-**** acr3k2@r.postjobfree.com

HUMAN RESOURCES PROFESSIONAL

Cross functional professional in Human Resources and Finance offering a 5+ year HR career distinguished by commended performance and proven results.

Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, payroll administration, unemployment claims processing, HR records management, HR policies development (writing personnel manuals, company policies, job descriptions), management reports and legal compliance.

Demonstrated success in negotiating win-win Labor & Employment Relations compromises, developing teambuilding programs, management training (disciplinary structure), contract interpretation, and grievance processes/administration.

HUMAN RESOURCES COMPETENCIES

Employment Law

FMLA/ADA/EEO/WC

Employee Relations

Mediation & Advocacy

HR Policies & Procedures

Alternative Dispute Resolution

Organizational Development

Recruitment & Retention

Benefits Administration

HRIS Technologies

Full-Cycle Recruiting

Training & Development

Performance Management

Project Management

PROFESSIONAL EXPERIENCE

THE GREATER CLEVELAND REGIONAL TRANSIT AUTHORITY – Cleveland, OH

HR Analyst/Management Trainee, 2014-2015

Labor & Employee Relations Assistant, 2014

Labor & Employee Relations Intern, 2013-2014

Extensively trained by senior management to provide advice, training, and counsel to managers, supervisors, and employees on discipline, grievances, policies/ procedures, contract interpretation, and labor laws. Recruited to provide professional analytical and administrative support to justify and quantify workforce planning, performance management and compensation decisions in all Human Resources departments (Labor Relations, HRIS, Occupational Health, Employment & Recruitment, Benefits).

Key Results:

Played a key role in ensuring management justly issued positive/progressive discipline in accordance to the Greater Cleveland Regional Transit Authority’s policy. Fostered an open-door environment conducive to positive dialogue across the organization.

Conducted thorough investigations, interviews and fact-finding methods to ensure fair and impartial grievance hearings and timely decisions.

Served as the SME respondent to Unemployment Claims processing, Death Claims processing, Wellness incentive Compliance, Open Enrollment requirement, COBRA and FMLA Claims processing.

Provided report analyses of disciplinary trends and turnover rates to project successful recruitment strategies and succession planning initiatives.

Reduced benefits costs by instituting employee compliance requirements. Through a meticulous data-mining initiative, results revealed the process necessary to eliminate costs for benefits for which employees were ineligible.

Systematically coordinated efforts with assigned payroll processors by accurately calculating retro pay warrants involving RTW recompense, classification adjustments, and bargaining step discrepancies.

UNIVERSITY SETTLEMENT - Cleveland, OH

Finance/HR Coordinator, 2009-2014

Finance Coordinator, 2007-2009

Promoted to fulfill a broad range of HR functions including; full-cycle recruiting, training and incentive programs, the administration of payroll, benefits and compensation, overseeing disciplinary action, managing personnel records, and updating employee classification changes. Co-chaired annual workplace wellness retreat to provide EAP resource information and work-life balance support to employees. Worked with senior management to create HR policies and procedures. Managed leave-of-absence programs and personnel records; administered benefits enrollment and programs; administered HR budget; and handled HR generalist workplace issues.

Key Results:

Trained management team on interviewing techniques, on-boarding and best practices, contributing to sound hiring decisions and equitable performance evaluations.

Revised job descriptions across the organization. Performed job analyses and successfully restructured various departments to most accurately allocate essential duties and skills required for each position.

Co-wrote employee handbook. *Human Resources – Outlined disciplinary procedures, code of conduct, and employee benefits information. *Finance - Developed policies and procedures to streamline fiscal requirements to enhance staff knowledge and authorization processes.

SME for financial and compliance analyses; strategically aligned organizational goals and objectives with the administration of special projects. Saved company thousands of dollars each quarter by conducting forecasts seeking potential to reallocate financial and human resources to enhance client services increasing general operating funds.

Supported both the department of Finance and the department of Human Resources by strategically aligning the needs of the organization with competent human capital. Managed AP/AR processes and reconciliations required to fully execute services mandated by Federal, State, and local grants, private contributions, and in-kind donations (approx. 4 million dollar annual agency budget).

THE UNITED STATES POSTAL SERVICE, Cleveland, OH

City Letter Carrier, 2006-2007

Organized and distributed mail to city residents while strictly adhering to US government regulations.

CITY OF CLEVELAND, Department of Personnel & Human Resources, Cleveland, OH

Jr. Clerk, 2004-2006

Liaison for the Department of Personnel & Human Resources (Labor Relations, Employee Benefits, Employee Records, EEO, Administration) and the Civil Service Commission.

EDUCATION

CLEVELAND STATE UNIVERSITY – Cleveland, OH

Masters of Labor Relations and Human Resources Management, 2014

Worked concurrently as a Human Resources Coordinator and Supervisor for University Settlement Inc.

Worked concurrently as a Labor Relations Intern for The Greater Cleveland Regional Transit Authority.

CLEVELAND STATE UNIVERSITY – Cleveland, OH

Bachelors of Business Administration/Human Resources Management, 2012

Cum Laude

OF NOTE

Professional Affiliations:

Society for Human Resource Management (SHRM)

BETA GAMMA SIGMA

GCRTA Management Internship – Human Resources: Labor & Employment Relations

Computer Skills:

HRIS applications (Oracle, ADP, Discoverer)

MS Office (Word, Excel, PowerPoint, Access, Outlook)

Time and Attendance systems (PAYTIME, KRONOS)

Accounting systems and Budget administration (Financial Edge, QUICKBOOKS)

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