Manager Process
Resume:
Juan Fermin Gomez
Pembroke Pines, Fl 33023
Cell: 954-***-****
E-mail: acr3j1@r.postjobfree.com
SUMMARY
Professional Administrative Officer with over 16 years of extensive experience in the administrative support field. Strong planner and problem solver who readily adapts to change, works independently exceeding expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
RBC International Wealth Management November 2002 to Present
Payment Officer/Operations
Manage requests for opening new accounts, fund transfers, general issues and inquiries in interactions with both clients and colleagues.
Accountable for account openings and KYC documentation, obtaining documentation and conclude processing.
Set up standing instructions to process client’s bill payments and credit card payments.
Process, verification and transmission of the daily cash letter (21 St Century - Check 21).
Process adjustment, checks return and other reconciliation issues with Federal Reserve Bank.
Verification of incoming and outgoing wire transfer for clients and Treasury,
Process ACH Transactions, Internal Transfers, Check Deposits, Cashier/Official Checks.
Placement and update of Account’s restraints, warning, stop payments as requested for clients and Banking Officers.
Performed Teller duties including the completion of CTRs.
Support the Supervisor in the verification process of standing orders, bill payments, TD’s, teller entries and Placements
Provide assistance to Operations Manager on investigations, compliance and regulator’s requests.
Process new, renewals and cancellations of Term Deposits (CDs), as well as booking bank placements.
Update General Ledger adjusting, reversing and posting as requested.
Amtrade International Bank November 1999 to July 2002
General Services/IT Department
Network Manager Assistant/AS 400 Operations
Responsible for the Flow of End of Day process and daily bank reports
Responsible for the ordering and distribution of bank supplies.
In charge of the handling of incoming and outgoing mail such as regular mail, hold mail, courier and registered-certified mail, check collection and returned mail.
Special Skills
Profound computer comprehension, Microsoft Word, Excel, Outlook, Power Point, AS400
Bank System: Citrix, Fedlink/Fedline@Home and Advantage, Safenet, Assist, Fedimport, Fedexport, QuickBooks
Above average organizational, problem solving and communication skills
Responsible and meticulous worker
Bi-lingual English/Spanish
Fast Learner
Innovative and flexible person who adjusts easily to change
Good understanding of banking operations
Excellent interpersonal and people skills
EDUCATION
1980 – 1985 UNIVERSIDAD DE LA HABANA. CUBA
Bachelor Degree in Business Administration.
1999-2015 FRB Miami – Courses
FedForward®, FedReturn® and FedReceipt® of Check 21
2002-2015 Compliances Certification as needed
BSA/AML/OFAC
LANGUAGES Spanish and English
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