SCOTT N. COUTANT

Portfolio: www.scottcoutant.com acr340@r.postjobfree.com 404-***-**** 14350 20th Ave NE Seattle, WA 98125

EDUCATION

UNIVERSITY OF WASHINGTON – Seattle, WA.

Master of Communication in Digital Media – June 2015 – GPA: 3.73

OGLETHORPE UNIVERSITY – Atlanta, GA.

B.A., cum laude, Communications and Rhetoric Studies, History – May 2013

Dean’s List, Honor Council, Student Government Association – GPA: 3.69

SKILLS

Online and Print Communications, Multi-Platform Content Strategy, WordPress, HTML/CSS Campaign/Project Management, Editing, Copywriting, Defining/Targeting Audiences, Style Guide and Editorial Calendar Implementation, Storytelling/Visual Narrative, Public Relations Writing/AP Style

SELECT CREATIVE PROJECTS

MyFoodID.com – Writer/Producer, Created website to explore food culture and communications. Responsible for copywriting, image sourcing/selection, and Wordpress, HTML.

SkipTracer.com – Writer/Producer, Created website as part of a transmedia campaign to share concept, media plan, production plan/timeline, preliminary budget, script treatment. (Password: CommicsLead)

University of Washington Public Speaking Center Promo – Writer/Producer, Created a short informational video to promote the Center. Responsible for storytelling and video editing/production.

EXPERIENCE

ARES SCIENTIFIC – Atlanta, GA. (04/2015 10/2015)

Web Administrator Specialist (Intern)

Source, create, and edit assets for digital channels (images, video, script and dialogue)

Edit online and print communications (websites, manufacturer brochures, equipment manuals, and packaging materials)

Coordinate with stakeholders to create consumer profile and target audience, maintaining brand message and tone of style guide

THOMSON REUTERS CORP. – Atlanta, GA. (11/2007 06/2011)

Account Manager

Main point of contact for problem solving and escalation

The go-to-guru for client training questions regarding Thomson’s SaaS/proprietary tax and accounting/workflow solutions

Managed workflow for four person team of account associates, and oversaw preparation and remittance of Sales and Use tax returns in excess of $10m per compliance cycle

Maintained zero client penalty and interest from month-to-month by consistently exceeding daily, weekly, and monthly Sales and Use tax deadlines in extremely high pressure/high risk/often ambiguous environment

Developed strategic relationships with taxing jurisdictions nationwide, and successfully negotiated abatement of penalty and interest (on any newly acquired clients)

Tax Law Research Analyst

Researched and identified discrepancies and errors in proprietary tax law SaaS (tax rate discrepancies, factual and grammatical errors), constructively recommended changes

Proofread and edited updates to proprietary tax law subscription service

Researched tax nexus applicability, sourced jurisdictional ordinances, municipal codes, and statutes using Westlaw, LexisNexis, CheckPoint, CCH

CONNECTICUT STATE LEGISLATURE – Hartford, CT. (2/1998 2/2006)

Publications Coordinator

Coordinated all published legislative assets (newsletters, surveys, and end-of-session reports) for entire house caucus, 55 members with a constituent outreach of approximately 900k to 1.1 million

Meticulously proofread and edited all published communication, working closely with legislative staff, designers and vendors to ensure representatives messages were accurate and true to their unique voice

Expanded caucus-wide constituent outreach by over 20% through process improvement/workflow optimization (Lean methodology)

Increased constituent and legislative survey response by over 150% through database customization to target specific voter groups/constituents

Hired and managed sessional and seasonal employees, interns, and volunteers

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