Management Sales

I NT RODUCT I ON TO THE RE SUME OF L L EWEL L YN J ENK I NS

** ****** *****, *********** *** 3138 Australia +61-488-***-*** acr33q@r.postjobfree.com To Whom It May Concern,

Over the last 20 years I have been exposed to a broad range of technical skills, including network engineering, software development and environment management. I have used these skills to add value to my customers in the financial, defense, distribution, and retail industries focusing on software applications for internet banking, enterprise resource planning (ERP), professional services automation (PSA), as well as custom applications, such as EDI translation systems. With the addition of business training and experience engaging senior stakeholders I have developed my capabilities to interact in a pre-sales environment, effectively performing:

Discovery sessions

RFI & RFP response management

Solution demonstrations

Proof of concept creation

Objection management

Through these activities I have experience both selling to and representing customers, performing software selection for ERP & PSA systems. Having experience in both roles allows me to understand the concerns of stakeholders that I am presenting to and connect with them by proactively providing solutions to their problems.

On a personal note, my wife and I have spent the last 6 years allowing our children to connect with their relatives in Australia and are now ready to move to Dallas where the other half of our extended family lives. We plan to relocate once I have secured a position in the DFW area. For clarity, we do not need company sponsorship for this process.

I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at +61-488-***-*** or by e-mail at acr33q@r.postjobfree.com. I have enclosed my resume for your review. I look forward to hearing from you.

Sincerely,

Llewellyn Jenkins

Over the last 20 years I have assisted

organizations to conceptualize and

design, plan, purchase, build, or

implement solutions to business

problems. The successes of these

endeavours are due to strong

interpersonal and analytical skills

which are augmented by training in

business management, software

development and network

engineering.

I have utilized these skills for strategic

planning in corporate and government

enterprises, business process design

during the selection and implementation

of Enterprise Resource Planning (ERP)

projects in manufacturing, distribution

and retail industries, and cutting edge

software development in the banking and

defence industries.

Sales

Pre-Sales Consulting

Recruitment

Project Management

Development Management

Stakeholder Engagement

Requirements Gathering

Concept & Solution Design

Business Process Design, Modelling,

and Simulation

Strong Analytical Skills

Strong Communication Skills

International Experience

Director – Sales & Technology

Websilk, Australia March 2012 - Current

Websilk brands, designs and develops enterprise websites and applications for commercial, government and not for profit organisations.

As Director of Sales & Technology I was part of the management team that built the organization from base revenue of $400K p.a. to $3M p.a. in 3 years. Our solutions were structured to appeal to customers with budgets between $100K and $1.5M.

In order to accomplish this I performed the following roles within the organisation:

Sales (current)

Pre-Sales Consulting (current)

Tender Response Management (current)

Negotiation & Contract Management (current)

Recruitment (current)

Resource Utilisation & Planning (current)

Financial Management (management team activity)

Process Definition (management team activity)

Project Management (hired replacement)

Development Management (hired replacement)

Quality Assurance Management (hired replacement) In addition to this I identified, purchased and configured our internal professional services automation system which is currently supporting our business processes. Chief Architect

Guided Business Systems, USA/Australia Jan 2007 - March 2012 Owned and operated this consulting company that focused on product planning, process definition, process

improvement, product design, application development and implementation.

Telenet Marketing: Business to business telemarketing I defined, documented and improved existing processes within their operations for data collection, data cleansing, and customer distribution. The outcomes of this analysis were to reduce time of delivery and improved customer satisfaction by increasing data quality.

Part of a senior management team that

increased revenue from $400K to $3M

in 3 years.

Part of the team that delivered the

world’s first fully functional internet

banking system.

Created a new forecasting methodology

to project youth movement and demand

within programs and facilities based on

youth’s legal status, departmental

policies, and judicial attitudes for the

Department of Juvenile Justice.

Defined, modelled and simulated

business processes and financial

transactions over time for an

alternative home funding organisation.

Created business change by

redesigning a large warehousing and

distribution company’s business

processes, implementing them in a new

ERP system.

Identified issues with a missile tracking

system for the Department of Defence.

Led the team to resolve these issues.

Converge International: Employee Assistance Program

(EAP) provider.

I performed business analysis, during the roll out of a new ERP solution, documenting existing processes and

performed a gap analysis between these processes the new software’s out of the box processes.

In addition I designed and developed a new interactive reporting capability that integrated with the ERP system and produces critical KPI’s for critical incidents, emergency counselling, mediation, and training service offerings.

Poole: alternative house financing organisation.

I provided a detailed definition of the concept and proof of market viability for a model that was claimed to reduce the time between home purchase to ownership by 50% and reducing the cost by 30 to 50%.

I documented detailed business processes and produced a simulated model. The major process flows included

customer payments, refinances, repossessions, and house allocations.

TranSettlements Network Services: EDI transactions provider.

I assisted them by performing the following actions:

Identified problems for a defective COM interface on their EDI transaction system that was built on IIS and Microsoft SQL Server.

Created SQL triggers and stored procedures to

facilitate new data handling techniques.

Researched and documented current technical

implementation (previously undocumented).

Supervised consultants developing an MQ Series

interface to provide transaction systems between a Windows NT and Alpha platform in order to replace

current processes.

Strength Themes:

Advisor: A practical, concrete

thinker who is best reacting to

and solving other people's

problems.

Influencer: Engages people

directly and convinces them to

act.

Top Strengths:

Individualization: Intrigued

with the unique qualities of

each person. A gift for figuring

out how people who are

different can work together.

Ideation: Fascinated by ideas.

Able to find connections

between seemingly disparate

phenomena.

Strategic: Creates alternative

ways to proceed. Faced with

any given scenario can quickly

spot the relevant patterns and

issues.

Learner: Has a great desire to

learn and continuously

improve.

Activator: Makes things

happen by turning thoughts

into action.

Engagement Manager

American Software, USA Jun 2001 - Jan 2007

American Software develops, markets and supports a portfolio of software products that deliver enterprise management and supply chain solutions to the global marketplace. This activity is supported by three business segments, which include Supply Chain Management

(SCM), Enterprise Resource Planning (ERP) and

Information Technology Consulting (ITC) services.

I worked for the consulting services arm of American Software and was placed as an engagement manager

working directly supporting customers. Relevant

engagements are described below:

Fulton Paper: Distribution and supply chain.

This project required the execution of an “As Is” and “To Be” business requirements analysis supporting the selection and implementation of a new ERP solution. Key

deliverables were:

Facilitated process design workshops with senior management, documenting and delivering improved

processes as a result

Design, documentation & execution of the vendor

selection process

Management of vendor assisted project design

Management of consultant resources throughout

project implementation

Facilitation of senior managements process review post implementation

Nationwide Warehouse: National furniture retailer. I researched and document existing business processes, previously undocumented, to prepare for the selection of an enterprise resource planning (ERP) system. Key

deliverables of this project included:

Documentation of current business processes

Process model, based in BPM Workbench, enabled

management to see business inefficiencies

demonstrated graphically

Business process documentation which defined the improved business processes

Additional Competencies:

Business Analysis

Recruitment

Software Specification,

Architecture & Development

RFI / RFP Development &

Software Selection Processes

Software Product Configuration

& Implementation

Technical Competencies:

C++, Java, C# (.Net) in addition

to many minor and scripting

languages

Microsoft SQL Server, DB2

Certifications:

Business Management

Certification

Australia Institute of

Management (AIM)

Secure Electronic Transaction

(SET) Certification

GlobeSet

Georgia Department of Juvenile Justice:

The Department needs to provide strategic plans every 3 years and is required to submit funding requests to the governor’s office for program operations.

I lead a strategic planning development for fiscal years 2005 – 2007 that consisted of multi-departmental policy analysis, workforce planning, facility planning, and financial planning.

In order to create the input to the facility and financial plans I created a new methodology to forecast the

population growth from fiscal year 2004 – 208. This new methodology enabled the department, for the first time, to be able to support their budget submission with credible data describing the future needs of all departmental programs.

Department of Defence: Subcontracted through Georgia Tech Research Institute (GTRI).

I analysed and recommended a solution to fix existing software that tracked the flight path and system

operations of missiles during testing. Key deliverables included:

Identified and documented the software’s

performance deficiencies and proposed resolution.

Performed the role of team lead to execute the

planned resolution.

Pre-Sales Consultant

Hypercom, Australia/USA Nov 1998 - Jun 2001

Hypercom provides end to end technology infrastructures to financial institutions. This role included requirements gathering, product demonstrations, troubleshooting problems with existing implementations, and working with the product development group to design new features. Programmer Analyst

Techway, Australia Sept 1995 - Nov 1998

Techway developed the world’s first internet banking software for Advance Bank and then worked with CBA on a second implementation. In this role I was responsible for:

Programming core system modules

Documentation of the software’s business processes

Provision of time and cost estimates for

enhancements

Contact this candidate