RESUME

Full name: NGUYEN BINH HAI

CAREER PLANS AND OBJECTIVES

Developing skills in Customer Service and Office, and I am looking for an opportunity to join in an international working environment.

PERSONAL INFORMATION:

Gender: Male

Nationality: Vietnamese

Date of birth: February 25th, 1988

Age: 27

Current address: 41B, 22 street, Cat Lai Ward, District 2, Ho chi Minh City Vietnam

Email: acr2zk@r.postjobfree.com

Mobile phone: 016********

EDUCATION AND QUALIFICATION:

YEAR Major

2007-2014 Bachelor of Finance and Banking (Hochiminh Banking University)

Subjects: Microeconomics, Macroeconomics, Marketing, Econometrics, Probability, Foreign Investment…

• Ability to utilize the Ms Office programs;

• Ability to work independently or in a Group.

• Ability to communicate by English;

• Have good communication skills, time management and customer service

• Learn quickly and be able to work under a lot of pressure.

SKILLS

Language Skill: Fluent in Vietnamese, Basic English

Computer Skills: Wide knowledge of Microsoft Office, i.e, Word, Excel…

Job Skills: Customer Service, Telesale…..

Hobbies: Traveling, Reading Book, Social activities.

WORK EXPERIENCES:

From 01/ 2009 to 12/2009:

-Job title: Volunteer (partime job)

-Employer: Future Project – Hochiminh City Child Welfare Foundation

-TPHCM

-Address: 280/10 Cách Mạng Tháng Tám st, 10 ward, Distric 3, HCM C

-Job Description:

Establish a relationship with the child to better understand the child’s needs and desires.

Review available records regarding the child’s family history, school behavior, medical or mental health history, etc

Other duties and responsibilities as determined by social staff or a designee.

From 01/ 2010 to 06/ 2012:

-Job title: Retail Banking Officer

-Employer: Techcombank

-Address: 24 Lý Thái Tổ Street District 3, HCMC.

-Job Description:

Development of new customers: marketing, customer development, consulting, appraisal and competency assessment to customer demand for credit, mobilize, …

Old customer care, …

Collect customer comments, review process, given the limitations, strengths and suggest ideas to improve the process of product, …

Report to Director.

From 07/ 2012 to 03/2013:

-Job title: Personal Loan Officer

-Employer: Standard Chartered Bank

-Address: 37 Tôn Đức Thắng Street District 1, HCMC.

-Job Description:

To materialize finance job.

To consult product for customers.

Look for customers and care of customers.

Researches and understands prospects before making the call

Set appointments, listen to customer needs and sell most appropriate product.

To finalize target of month.

From 08/10/ 2014 to 20/04/2015:

-Working Holiday Scheme in New Zealand

-Employer: Talley’s Group Limited Blenheim

-Job Description:

collect raw materials for processing.

control the temperature and automated processes for making products.

check the quality of the product and document the results at certain times of the production process

inspect and pack the final product.

clean and sterilise the factory processing area.

Respectfully yours,

Nguyễn Bình Hải

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