Customer Service Truck Driver

Enoch Wofford

571-***-****

**************@*****.***

EDUCATION

Gibbs College-Associates in Visual Communication

Vocational School Manassas VA-Class A CDL Certification

WORK EXPERIENCE

Building Specialties-Truck Driver 02/2012 -Current

• Prepare relevant purchasing documentation

• Coordinate and track daily material

• Work closely with shipping/receiving warehouse storage

• Demonstration of ability to operate vehicles following safety guidelines

• Perform vehicle safety checks before departure to ensure truck is loaded safely and securely

• Executed daily operations of deliveries to costumers

• Assist company warehouse and shop floor staff when necessary

• Verify contents of inventory loads against shipping orders

• Operate fork lift and crane to manage materials

• Observe and report any pertinent issues at customer sites

Eureka Van & Storage Herndon VA 07/2006 –02/2012

Truck Driver/Crew Chief

• Operate an 18-wheeler and 28-ft. straight trucks to transport household materials, averaging 3-5

stops daily and 4 monthly long hauls

• Provide prompt and courteous service to our governmental, residential, and commercial accounts

• Verify the unloading of shipments to avoid employee theft and fraudulent claims of missing product

• Review invoices with customers and obtain shipper and receiver authorizations/signatures

• Maintain trip logs reflecting customer locations, distance traveled, and fuel cost

• Coordinate vehicle inspections and repairs and troubleshoot vehicle malfunctions on the road

• Maintain safe vehicle and conditions in compliance with company and highway regulations

• Assist with load and unloading of product at warehouse using a Pallet Jack and forklift

Canada Dry, Springfield VA 01/2003 – 07/2006

Route Driver

• Managed a sales route with 80 regular stops that included convenience stores and gas stations,

independent supermarkets, and drug stores spanning urban and rural communities

• Ensured optimal visibility of products with the setup of promotional displays, banners and pricing

signs

• Moved product into stores using roll-on racks and hand carts during peak shopping hours and

weekends

• Stocked product on shelves and in coolers and vending machines

• Generated invoices, collected payment from store managers on a daily basis

• Built positive customer relationships with primary contacts at each store and resolved service issues

Airborne Express, Chantilly, VA 02/2000 – 01/2003

Route Driver

• Worked for transporting the US Mail to distribute post offices

• Helped dock loaders to load and unload the materials everywhere

• Provided prompt service on time

• Responsible for verifying the unloading shipment to avoid employee theft

• Managed a route with 80 regular stops that included convenience stores and gas stations,

independent supermarkets, and homes spanning in urban and rural communities

• Built a firm reputation for prompt and efficient delivery of all documents, packages, and messages

related to company business

• Increased company's reputation for excellence through professional handling of all mail courier

service

Summary of Qualifications:

• Offer 12+ years of experience transporting products and maintain air break certification

• Experienced driving a broad range of commercial trucks that include 24" stake, flatbed, and box

trucks, 5 speed, 18-wheeler, and vehicles with air brakes and repetitive dual hand controls

• Possess a strong work ethic and excellent driving record, stable work history and credible references

• Knowledgeable of DOT safety regulations and map reading procedures

• Recognized for ability to plan, organize and coordinate priorities in an expedient manner

• Technically inclined with a proven ability to troubleshoot and repair minor vehicle operation problems

• Personable and professional with a strong customer service orientation and problem solving skills

• Accustomed to working under harsh weather conditions; easily lift and carry more than 50 pounds

• Operating municipal trucks in a safe as well as effective manner so as to minimize the risk of injury or

property damage

• To effectively operate all equipment in an efficient and safe way according to all relevant policies

procedures and regulations

• Performing daily safety and maintenance check

• To clean trucks as scheduled and/or required

• Ensure trucks and equipment is securely and safely stored

• Advising the municipal services supervisor about any requirement for maintenance or repairs

REFERENCES:

Furnished Upon Request

Contact this candidate