Operations Manager
Resume:
** ******** ***** ***** • BEAUFORT SC, *****
PHONE 843-***-**** • E-MAIL *************@*****.***
Jack A. Kiessling
OPERATIONS PROFESSIONAL
An accomplished, goal-driven Operations Professional with over 17 years of extensive experience in implementing a lean culture in various manufacturing environments.
AREAS OF EXPERTISE
Effective Change Management
Problem Solving
Process Development
APQP
Toyota Production System
Visual Management Systems
P&L Management
Project Management
Team Building, Training, Coaching
Strategy Deployment
TS 16949 / IS014001
PROFESSIONAL EXPERIENCE
Parker Hannifin Corp – Racor Division, Beaufort, SC
Nov 2009 - Current
Operations Manager – Nov 2009 - Current
Managed Plant sales of OEM automotive customers ($40M – $100M)
Both high and low volume production processes (Machining / Assembly).
Peak workforce of 270 employees
Responsible for a staff of 12 that represented all functions (Quality, Accounting, Engineering, Materials, HR, Facilities EHS Mgr., Value Stream Managers, lean Manager, IT)
Created an empowered and engaged work force that uses High Performance Teams (HPT’s) to make improvements.
Develop annual operation plans through strategy deployment process to achieve corporate targets.
Responsible for implementing lean systems in all areas of the organization.
Managed a layered audit process to ensure effectiveness of all lean and quality systems.
Responsible for compliance with TS16949 and ISO14001
Highlights:
FY11 to FY15 90% reduction in customer RPPM
73% Reduction in scrap since FY11
FY11 to FY15 8.3 percentage point increase in contribution margin.
10.3 percentage point increase in delivery performance (FY11 87.3% to FY15 97.6%)
Over 3 years without a lost time accident ; 1 LT in 8 yrs
Parker Hannifin Corp – Racor Division, Beaufort, SC
June 2002 – Nov 2009
Value Stream Manager
Annual Value Stream Sales of $40M
Responsible for a team of 2 supervisors, 2 buyer/planners, 3 process engineers
Produced Fuel/Oil filtration systems for Diesel engines ( Powerstroke)
High volume production - Machining and assembly
Responsible for Value Stream P&L
Highlights:
Successful start-up of Greenfield location.
Implemented complete pull systems.
Value stream DSI of 14 days (Components and finished goods)
1st Plant recognized as Lean Model within Parker Hannifin
Implemented management tracking centers and layered audit process.
Successfully used APQP process to launch numerous products.
HON Industries – Cedartown, GA
June 2001 – June 2002
Sr. Process engineer
Managed 5 Maintenance technicians and 2 Continuous improvement tech’s
Installed and set up MP2 for spare parts and PM scheduling.
Led various improvement teams (Scrap reduction, Std work, SMED)
Conducted all HON Production system training for focused factory.
HON Industries – Williamsport, PA – Plant Consolidation
June 1999 – June 2001
Lean / Engineering Manager
Led a team of 2 process engineers, 7 Maintenance technicians, 2 lean technicians and a TPM coordinator.
Was a student of Shigijutsu Consulting on over 15 week long Kaizen events.
Coached over 60 Kaizen teams
Received facilitator training for various types of Kaizen events (Std Work, Ergonomic, 6S, TPM, Setup reduction, Administrative, Kanban, Heijunka, 3P)
HON Industries – Williamsport, PA
Jan 1997 – June 1999
Process Engineer
Participated and lead Kaizen teams – 65 events
Designed and programmed equipment for fabrication and assembly
Project Manager for new product introductions
Set and Maintained Labor Standards (MTM2, Stopwatch)
Managed B.O.M.’s
EDUCATION
Rochester Institute of Technology – 1994 to 1996
Rochester, NY
B.S. Manufacturing Engineering Technology
Pennsylvania College of Technology – 1992 to 1994
Williamsport, PA
A.S. Automated Manufacturing Technology- Transferred
A.S. Machine Tool Technology - Transferred
Community Involvement
Board of Directors for local Chamber of Commerce
2011 - Current
Board of Director for Low Country Work force Investment
2010 - Current
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