Project Manager Customer Service
Resume:
CURRICULUM VITAE
Chandan
Fatehgarh Road,
District Hoshiarpur 146110
Punjab (INDIA)
Mobile:098********, 094********
E-Mail:****************@*****.***
Objectives:
To Work hard in an Organization I can contribute & Prove my Worth & Simultaneously maximize my knowledge and skills. To seek a job of suitable position in some growth oriented organization for which my skills can be utilized to the full potential and my services may prove beneficial to the organization.
Job Profile:
Currently working as Project Manager in Targeted Intervention Project among Injecting Drug Users in Adampur (District Jalandhar) implemented by Guru Gobind Singh Educational Welfare Society funded by Punjab State AIDS Control Society Chandigarh since July 2012.
Qualifications:
Masters in Social Work from Sam Higginbottom Institute of Agriculture, Technology and Science (Formerly Allahabad Agricultural Institute Deemed University) with 1st Division (69.86 percent) in year 2012
Bachelor of Arts from Punjab University Chandigarh with 2nd Division (57.08 percent) in year 2006
10+2 from Punjab School Education Board (P.S.E.B) with 2nd Division (57.77 percent) in year 2003
One year Basic Computer Course from National Institute of Information Technology (NIIT) Hoshiarpur in year 2001-2002.
Matric from Punjab School Education Board (P.S.E.B) with 1st Division (60.76 percent) in year 2001.
Work Experience:
Presently working as Project Manager in Targeted Intervention Project on Injecting Drug Users in Adampur (District Jalandhar) from 7th July 2012.
oRoles & Responsibilities:The Project Manager will be responsible for leading the project team, design and implementation of Targeted interventions for HIV / AIDS prevention among the specified target group within the given geographical area and responsible for the overall service delivery for the community as per the performance indicators.
Worked as Outreach Worker in Targeted Intervention Project on Injecting Drug Users in District Hoshiarpur implemented by Himalayan Foundation funded by Punjab State AIDS Control Society Chandigarh from 15 June 2010 to 6 July 2012
oRoles & Responsibilities: To manage the field level activities, clinical operations, adequate reporting to the Project Manager and continuous monitoring of the functioning of the peers & others through MIS
Worked as Vodafone Customer Care Executive in Intelenet Global Services, Mohali (Punjab) from period of 15 May 2009 to 14 Nov 2009
oRoles & Responsibilities: To attend Calls on behalf Vodafone Mobile Services and revert as per customer Satisfaction point.
Worked as Computer Operator with National Small Industries Corporation from period of 12 April 2008 to 2 Jan 2009.
oRoles & Responsibilities : Operate Computer for Stock Management and Reporting on behalf of Govt Contractor M/s Narinder Kumar Service Provider to National Small Industries Corporation Ltd(NSIC Ltd.)
Trainings & Workshops:
Participated in Training on ‘Harm Reduction’ conducted by Society for Promotion of Youth and Masses (SPYM) from 16-21 November 2014 at SPYM Learning Site Delhi.
Participated in ‘Orientation workshop for NABH Assessors’ conducted & Supported by National accridititation Board of Hospitals and heath care providers(NABH) and Public Health Foundation of India (PHFI) from 26-28 NOV 2013 at Hotel Royal Plaza Delhi.
Participated in Training on ‘Outreach Planning’ conducted by Society for Promotion of Youth and Masses (SPYM) from 02-06 September 2010 at SPYM Learning Site Delhi.
Participated in Induction Training on ‘Customer Service ’ conducted by Intelenet in 2009 at Intelenet Global services 8 Phase Mohali Punjab.
Extra Curriculum Activities:
Provided Services as Master Trainer to Learning Site Punjab on Topics Counselling,HIV,T.I,OST,ART and Drugs.
Selected as a Program Expert for Assessment OST/T.I by National accridititation Board of Hospitals and health care providers (NABH)
Participated As Resource Person and provided my voluntaries services on HIV/AIDS awareness to Youth Efforts Society (Regd.) 15 January 2013.
Participated As Trainer and provided my voluntaries services on HIV/AIDS awareness to National Program Red Ribbon Express in Dec 2012.
Participated As Technical Supporter Team for 1 year and provided my voluntaries services to shri Guru Ravidas Youth Club, Hoshiarpur (Affiliated by Ministry of Youth Affairs & Sports Govt. of India) June 2010 to June 2011.
Participated in World AIDS Day 2010 & 2011 Direction & Supported By Punjab State AIDS Control Society Chandigarh Conduct By Himalayan Foundation at Hoshiarpur Punjab.
Hobbies:
Listen and Compose Music
I Love Travel
Activities for social awareness
Strength:
Ability to work in Team
Ability to work in given timelines
Able to handle work pressures
Computer Literacy:
MS-Office, Internet, Photoshop.
Able to type in Punjabi Font (Satluj & Assees)
Correspondence:
Chandan
S/o Sh. Davinder Kumar
DOB:01-01-1986
Marital Status: Married
Nationality: Indian
Landline: 018**-******
Referees:
Name of Referee
Designation
Department
Contact Number
Dr Sumit Arora
Program Officer - TI
Punjab State AIDS Control Society Chandigarh
*****@****.***
Dr Gundeep Kaur
Medical Officer
School Health, Civil Surgeon Hoshiarpur
Mr Sham Lal
OST Counsellor
OST centre Civil Hospital Hoshiarpur
*******@*****.***
Dated: Signature of Candidate
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