Sales Manager

LINDY M SVATEK 317-***-****

Westfield, Indiana **074 acr24n@r.postjobfree.com

SUMMARY

Enterprise National Account Management Professional with extensive experience driving profitable growth in Strategic Major Accounts. Strong leadership, communication, negotiation, creative and analytical skills. Decisive, solutions-focused and results oriented. Skilled in partnering with Cross Functional Business Teams, OEMs and Distributors to effectively utilize sales processes, tools, and techniques to increase revenue growth.

Goal Achievement Relationship Development Excellent Communication

Strategy Development Sales Funnel Management Time Management

Strategic Execution Sales Forecasting Expertise Solutions Focused

Presentation Skills Team Training & Coaching Strong Closing & Negotiation PROFESSIONAL EXPERIENCE

INGRAM MICRO, IN 2012-7/2015

National Major Account Manager

Responsible for achieving sales quota targets and providing marketing support to Ingram Micro’s largest national enterprise accounts. Prospected, recruited, and developed new channel partners and provided training and education of the product portfolio. Identified, managed and resolved customer issues, tracked Reseller performance and provided any necessary administrative support. Clearly communicated all changes in product, service and/or procedures in a timely manner. Grew and maintained effective relationships with Resellers to ensure the quota attainment goal is met. Expanded existing OEM/VAR accounts. Focused on increasing margins and gross profits through solution selling with Cross Functional Teams, internally and externally.

Worked closely with Ingram Micro Partners (Verizon, Sprint, T-Mobile, Apple, Samsung, Microsoft, HP, Dell, Cradlepoint, etc.) to expand their presence and value amongst Ingram Micro Resellers. Grew Mobility awareness 100%

Developed Enterprise Business accounts (main POC for all Mobility), resulting in $5M in revenue and an annual 10% increase in productivity

Worked with Ingram Micro Account Executives to help them develop new revenue and increase gross profit

Attended National Trade Shows and VAR National Sales Events doing presentations for targeted Mobility Sales Teams which resulted in 30% growth of new Ingram Micro Accounts

Developed National Account roll out programs for transitioning a smooth process for the Sales Reps of major accounts

Consistent Carrier communications to all Ingram Micro Mobility Accounts and Ingram Micro Sales Teams

(newsletters, timely emails outlining current/new offers, promotions, etc.)

Developed proposals, provided resources, tools, solutions and funnel management

Trained Ingram Micro Inside Sales Teams increasing their overall sales and value

Weekly conference calls collaborating with Ingram Micro Partners

Provided leadership and direction across multiple cross functional areas internally & externally SPRINT NEXTEL CORPORATION, Indianapolis, IN 2009-2011 Channel Manager

Responsible for achieving sales quota targets and providing marketing support to the channel and reducing churn. Prospected, recruited, and developed new channel partners, and provided training and education of the product portfolio. Identified, managed and resolved AR and customer issues, tracked dealer performance, managed dealer contracts, and provided any necessary administrative support. Clearly communicated all changes in product, service and/or procedures in a timely manner. Maintained an effective relationship with the AR to ensure the quota attainment goal is met. Developed new accounts and/or expanded existing OEM/VAR accounts.

Lindy Svatek, 317-***-**** Page 2

Partnered with distributors to identify and successfully penetrate market segment increasing channel volume by over 60%

Brought compliance concerns to distributor’s attention and leveraged process to increase sales productivity by over 100% utilizing Sales Techniques

Increased sales knowledge and closing ratio 120% by implementing sales training and coaching individuals

Established and cultivated effective business relationships both cross-functionally and with Corporate Management Business teams and Indirect Dealers (Owners and Principals)

Planned and implemented campaign strategies, sales incentives, seminars, events and conferences

Trained Reps on customer retention strategy decreasing churn by over 35% AT&T, Indianapolis, IN 2004-2009

Service Manager 2007-2009

Responsible for achieving account goals through the development and growth of 20 Enterprise Accounts, building customer relationships, retaining key customers and increasing revenue. Was the Primary point of contact for all issues for all locations within a customer account.

Increased Account penetration on 20 enterprise accounts by 200%

Collaborated with Major Account customers and internal service delivery partners to increase account performance by 600%

Account Manager/Executive 2004-2007

AT&T, Indianapolis, Indiana (2006 to 2007

AT&T, Indianapolis, Indiana (2004 to 2005)

Van Ausdall & Farrar, Indianapolis, Indiana (2005 to 2006) Managed account bases of 500+ customers using consultative selling to develop new opportunities; executed sales presentations to Corporate groups, CFO’s, Presidents

Achieved 120% - 250% of sales goals by through successfully building relationships with key accounts

Rated in top 10% of my peers nationally

Developed and grew existing customer’s business uncovering new opportunities (150%)

Provided technical and sales support from start to finish

Won Cash Awards for meeting and exceeding Sales Objectives

Received numerous accolades of praise and recognition from clients & management for surpassing targets

Worked directly for AT&T distributor (Van Ausdall & Farrar) during temporary layoff from AT&T; Recalled by AT&T due to performance reputation

SVATEK & SVATEK INC., Indianapolis, IN 2001-2004

VP of Sales

Managed all aspects of sales and market share expansion in a given territory

Proven success in achieving 150% and more of quota

Successfully developed and built customers’ business uncovering new revenue opportunities

Prepared client proposals & delivered major presentations

Achieved closing ratio in excess of 80% of all new business

Sold Maintenance Contracts 95% of the time

Provided end-to end services and solutions including Customer Relationship Management software applications, Unified Communications, Multi-Media Messaging, IP Solutions, Collaborative Conferencing

Received excellent Customer Service and Customer Satisfaction Recognition EDUCATION/TRAINING

Bachelor of Science, Business Administration (Rochester Institute of Technology, Rochester, NY)

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