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Customer Service Microsoft Office

Location:
Ho Chi Minh City, Ho Chi Minh, Vietnam
Posted:
October 12, 2015

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Resume:

LETTER OF APPLICATION

NGO THI THANH THAO

***A/17 Cach mang thang Tam street

District 10, Ho Chi Minh City, Viet Nam

Human Resource Department

Dear Sir / Madam,

I graduated from Ton Duc Thang University in October 2011 in VietNam. My major is Hospitality (HRM). I worked as CSR at Bodog in Philippines. I worked supervisor at Givral Café and Bakery. I worked at LionCity Exclusive Restaurant as a Receptionist, at StarCity SaiGon Hotel as a Bartender, 17saloon Bar as a Bar waitress. I worked as a trainee at: Dong Khanh hotel, De Nhat Hotel, Thuy Van hotel...

I have ability to work independently as well as in a team. I’m a patient and responsible person and I am willing to learn and do what takes to get a job done well. I’m confident too. I can intergrate with the position quickly.

I would appreciate for giving me the opportunity to discuss my qualifications. Finally, thank you for your time and I am looking forward to an interview with you soon. Wish you and your company with all happiness and luckiness.

Best Regards,

NGO THI THANH THAO

CURRICULUM VITAE

I. PERSONAL INFORMATION

Full Name:

Ngo Thi Thanh Thao

Nationality:

Vietnamese

Gender:

Female

Date of birth:

24/11/1989

Place of birth: VietNam

VietNam

Religion: Roman Catholic

Roman Catholic

ID No:

PP No:

-250709927, issue date: 05/06/2008, issue place: Lam Dong Province, VietNam

-B5649749 issued in VietNam on 08/02/2011, valid until 08/02/2021

Married Status:

Single

Permanent address:

301/420 Tran Phu, Ward 1, Bao Loc city, Lam Dong Province, VietNam

Contact address:

493/17A Cach mang Thang Tam Street, district 10, HCMC, VietNam

Mobile: +84-903******

Email:

Skype ID: longerdong2

acr1uv@r.postjobfree.com

II. RESUME

Desired Position

Objective

●Having a challenging job, a high potential for future development

●Working in a professional environment where the faculty and devotion are preferentially appreciated

●Getting more knowledge and experiences in order to improve myself and dedicate for organization

Educational Background

●2007 – 2011: Ton Duc Thang University – Hospitality (HRM )

Working Experience

●From 1/2015 to present: Working as supervisor at Chanh Bistro Rooftop Saigon in VietNam.

●From 4/2014 to 8/2014: Worked as Customer Service Representative at Bodog in The Philippines.

●From 7/2013 to 3/2014: Worked as Supervisor at Givral café and Restaurant.

Making roster

Doing monthly inventory

Resolving problems

Making promotion plan

●From 05/2012 to 02/2013 : Worked as Receptionist at LionCity Exclusive Restaurant.

Meeting and Greeting guests by the unique ways when they are coming.

Clear guests’ queries up and make them are always comfortable.

Guiding a memorabilia tour & Introduce guest about the memorabilia.

Setting up an enjoyable feeling for the guest when they are waiting for table.

Handling in-coming and out-going telephone calls and Receive all guest’s booking

Doing inventory of goods every week and Write guest report everyday.

Doing surveys about the comments or complaints of guest.

Always keep the restaurant clean and clear and keep it order.

●From 10/2011 to 05/2012 : Worked as Hostess at Movenpick Hotel.

Welcoming guess and taking order

Picking up call from Room Service

I can work at the environment professional place

I'm enough confident to explain any from the customer

I had an award for the Honesty staff. Good employee in our restaurant

●From 01/2011 to 10/2011: StarCity SaiGon Hotel as a Bartender.

Job description:

●Working as a Bartender

●Welcoming Guest

●Mixing cocktails

●Serving Guest

●Resolving problems which happen in shift.

●Making Roster

Worked as Waitress at 17Saloon Bar.

Worked as a trainee at: Dong Khanh Hotel, Thuy Van Hotel, De Nhat Hotel.

Training Course

●ISO 22000

Skill Summary

●English Skill: Good communication

●Computer skill: Microsoft office, internet

●Good communication, presentation, team work and problem solving, being able to travel for business.

Characteristic

●Strengths:

●Responsible, honest and focus on result of work

●Leadership

●Working under high pressure

●Keen to learn, positive attitude

●Friendly and sociable

●Hobbies:

●Reading books

●Listening to music

●Shopping

●Traveling

●Sports

Desired Status

●Full time



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