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Manager Management

Location:
Yulan, NY, 12792
Salary:
130,000
Posted:
October 11, 2015

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Resume:

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Cathy Currier MSN (Nursing Informatics), Sigma Theta Tau

** ****** ***** **** 845-***-****/845-***-****

Littleton, C0 80127 acr1pf@r.postjobfree.com

2nd 6 Bodine Lake Road

Yulan, NY 12792

Professional Profile

25+ years RN experience within progressive, academic, tertiary medical centers; 2 years as an ED Nurse Manager and clinician of nursing level 1 and 2 Trauma centers. 5 years Director level management Research for academia and 2 years management for a level 2 900 bed progressive care unit. Previous clinical experience 7 years at Tampa General Hospital, a 1,018 bed tertiary, ANCC Magnet designated hospital affiliated with USF School of Medicine & Nursing. Initiated successful attainment of 16 JC disease-specific certified programs

(primary administrative sponsor for Stroke, Epilepsy & Trauma certifications), as well as AACN Beacon designation for critical care units. Experience with Lean and Kaisen process improvement methodologies. Nursing leader role modeling Magnet “Forces of Magnetism.” Two years nurse manager level 11 trauma center. Designed and built a new ED 2001. Operating budget 18 million. Areas of responsibility/direct reports include:

• > 140 FTEs

• Level 11 Emergency Trauma Center – 70,000 patient visits/yr

• Neuroscience ICU - 32 beds

• Surgical ICU - 10 beds

• Trauma ICU - 18 beds

• Neurodiagnostics Lab

• JC Disease-specific Advanced Stroke Program

• JC Disease-specific Epilepsy Program - Level 4

• Palliative Care Program

• Cardiovascular transplant services

Skills and Strengths:

• Strong interpersonal skills at all levels including board members, executive staff, physicians, donors, staff and patients. Most important able to market and brand the ED as the gateway to the hospital with guest services and clinical excellence.

• Excellent problem solving skills and experience in developing and implementing strategic plans, championing new initiatives, and inspiring a shared nursing vision.

• Knowledge of healthcare laws and regulations governing hospital operations, nursing practices and administration.

• Record of effective fiscal management, including development & oversight of budgets and productivity systems.

• Excellent communication skills with the ability to present complex or difficult 2

messages clearly, understandably and persuasively. Current with Health IT issues such as Informatics, Reports, and Clinical Decision Support Systems/electronic medical record.

Local community and state involvement in improving healthcare systems.

ACLS instructor 25 years. Having obtained ACLS, BLS, TNCC, ATLS, PALS, CCRN. and CEN

ED throughput optimization, re-admit reduction strategy, improve door to needle times, early identify stroke symptoms, improve patient satisfaction, and disaster management

Professional Work History

LexisNexis (Risk) 04/2015-present

National Account Manager (West Coast)

Establish and maintain excellent customer relations.

Develop clear and thorough sales plans for assigned accounts.

Consult with clients across all product lines to optimize the value ROI.

Consultant to clients utilizing predictive analytics, stress index, risk scoring : o Navigation within a Population Health Monitor tool. Driving healthcare value using risk scoring, stress index, and forecasting cost to manage a population. Able to early identify at risk populations and reduce ED visits and re-admissions.

o Assist client’s to drill down to the risk drivers, HEDIS, CAHPS, NCQA measures, and gaps in care in the hard to find hidden costly members. Driving quality healthcare by finding actionable members to engage with. o Predictive analytics are used to forecast cost and reduce hospital re- admits, improve patient satisfaction and engagement in their own healthcare.

Sutter Health System (short term contract) 11/2014-1/2015

Transformation of current state workflows to future state for Sutter Health Enterprise wide.

Curriculum development, Captivate video development, e-Learning curriculum development and training to > 5000 employees on Cerner Workforce 3

Management.

Consultant, risk and change assessment for Go-Live Cerner and Epic install 1- 31-2015.

Clairvia Transformation Services Enterprise wide, Workforce Management Consultant. Optimization of ED throughput in using Workforce Management. Cerner Corporation 08/2012-08/2014

International Clinical Sales Specialist

Smart Room manager and designer, (Top performers Club-2014). Green Belt project completion.

Transformation and change management skills applied to client relationships to leverage organizational adoption. Provided strategic walk through assessments, project risk assessment, and stakeholder analysis prior to an RFP or RFI response to articulate recommendations on the scope of the project.

Consultant and adviser to the client on the benefits of the Cerner solutions (EHR system) stating the ‘Why’ benefits and clinical relevance. Current state, future state, and gap analysis performed and a plan communicated.

Develop Lean Six Sigma change and project management strategies with clients.

Implement Cerner project management methodology: consult with clients regarding enhancements, customization and localization to the system, and support Go-Live (conversion support coaching). Optimized throughput in the ED with staff adoption of the EMR.

Regular client relations with the C Suite, generating reports/analytics and interpreting data with the clients to identify opportunities for improvement.

Consultant advice regarding the Cerner solutions related to Population Health management, predictive analytics, HIMSS, Magnet, and Joint Commission. Initiatives and data normalization/ICD 10 client conversations

ACLS instructor 25 years, Critical Care instructor 10+ years.

Population Health and Patient Portal presentations. Increased patient satisfaction.

InVentiv Health (Eisai) 05/2010-08/2012

National Clinical Nurse Sales Specialist

4

Clinical Nurse Specialist managing and growing product utilization across the South East (FL, LA, AL, GA, MI, and Puerto Rico).

Strategically augmented business development, product utilization, and selling services.

Consultative client services to initiate and publish medical research data.

Managed pharmaceutical territory, exceeding quarterly sales goals, during a company realignment process.

Created and delivered targeted presentations to clients.

Attended/supported client Tumor Boards, HIMSS, and Oncology Trade Show Conferences.

Utilize a monthly budget to manage the territory, maximize profitability, and return on investment.

Demonstrated a thorough understanding of industry, customer, competitive forces, and their short and long term business impacts. Able to demonstrate mitigation strategy, comprehensive territory sales plan, and out of the box initiative.

Identified key influencers in territory, achieving Physician, Surgeon, Oncologist, Pharmacy, and Surgery team call expectations.

Developed and delivered cost benefit presentations to C Suite and key stakeholders.

Knowledge transfer to cross functional teams benchmarking the WHO and NCCN guidelines

Population Health Forecasting.

The Heart and Vascular Institute of Florida 6/08-05/2010 Clinical Research Coordinator

Clinical trial project management to include: budget equalization, recruitment, screening, informed consent, regulatory documentation, protocol adherence, and investigator meeting attendance.

Training and sharing of knowledge with the PI and other study team members

Regulatory board member

Applied Good Clinical Practices and regulatory standards (FDA, EU, IND, ICH, AE, and SAE)

5

Optimized and hunter for enrollment numbers. Cath Lab Study population. Innovex 03/07-06/08

National Clinical Sales Specialist

Delivering a 64 lead mapping for chest pain patients: early identification of an MI

Strategic planning and new product development introduction to new prospects exceeding quarterly goals

Achieved call expectations for Cardiologists, Emergency Departments, and hospital organizations

Presentation content development and delivery to C Suite, key stake holders, and Materials Management.

Subject Matter Expert (Joint Commission, Magnet, HIMSS, ICD-10, MU).

Passionately opened 4 new accounts in the first 6 months of a new product launch.

University of South Florida 08/03-06/2008

Director of Clinical Research

Analyze clinical protocols and identify logistical paths for optimal enrollment numbers and budget balance.

Trained PI’s, Sub-I’s, Residents, Fellows on inclusive/exclusive research trial enrollment criteria to optimize enrollment numbers.

Negotiated budgets for all trials yielding a return on investment in the positive revenue.

Managed all queries, SAE, AE, regulatory documents, monitor visits, and any other study related documentation.

Formulary presenter of study drug information to pharmacy, CEO, COO, new product committee and Director of Materials Management.

Coached Professor’s in their development of investigator initiated studies and on how to publish their work.

Member of the USF IRB committee for three years.

Developed clinical trial protocols based on a keen understanding of relevant 6

processes and workflows.

Developed and delivered CME and CEU in-service programs to targeted key stakeholders.

The Medicines Company, Parsippany, NJ 01/08-01/10

National Lecturer, Angiomax

Influenced key stakeholders with product presentations Consulted with Pharmacists, Cardiologists, and Cath Lab Staff sharing knowledge, best practice, and cost benefit analysis driving product growth and safe usage Tampa General Hospital (Level One) 07/1996-10/2007 Clinician

Clinician specialized in emergency medicine, open heart, ICU, trauma, CCU, CSU, Transplant, VAD, Echmo, Balloon Pump, Surgery, Oncology, and research.

Developed sepsis alert, cardiac alert, stroke alert, and predictive analytic algorithms

Completed ACLS, BLS, ATLS, CCRN, and PALS

Trauma, Mass Casualty, and Disaster Drill Management

Workforce Management and Command Center Engagement

ACLS instructor and relief charge nurse

Morton Plant Hospital 02/1999-07/2001

Nurse Manager (Emergency Services)

Manager at a community based hospital, >140 FTE’s

Design and build of a new Emergency Department. Increase in space to 65,000 square feet

Project management with an operational budget of 18 million

Applied change and transformation with staff development, workflows for physicians and nursing, and building Smart design

7

Drove transformation for changes using lean six sigma strategy

Applied knowledge for organizational readiness to meet Joint Commission and Magnet Status

Managed a department budget of one million monthly

Mass Casualty, Disaster Management, and Command Center

Participate in cross- functional initiatives and project teams

Improved ED throughput, ED re-admissions, patient satisfaction, and quality with re-design.

Kinetic Concepts Inc 05/1997-02/1999

Clinical Sales Liaison

Identified and built relationships with key stakeholders

Analyzed major accounts, determined product penetration and expansion strategy

Performed competitive product research to launch new products

Developed content and strategy to present high level product content to C Suite, pharmacy, key stakeholders, new product committee, and materials management

Needs-based consulting leveraging research data to drive product benefit and awareness

Clark Daughtery Pacemaker Clinic 01/1996-05/1997

Director Pacemaker Clinic

Project managed the interrogation and changes to pacemakers in a very busy Cardiology practice

Engaged in patient satisfaction

Developed Population Health Awareness

Lakeland Regional Hospital 07/84-05/1997

Assistant Head Nurse PCU and staff/charge nurse SICU 8

Customer centric focus in relationship building and coaching the clinical team

Starting as a new nurse to become charge nurse, ACLS instructor, curriculum developer for Critical Care class, and lastly Assistant Head Nurse

Change agent using key performance indicators and quality outcome data

Directed the collaborative team approach for disease management: ACS, Stroke, CHF, and Diabetes

Subject Matter Expert Joint Commission, Magnet, HIMSS

Patient Advocate

Practice History and Education

Education

Kaplan University Masters Nursing Informatics (MSN) Florida Southern College BSN

Polk Community College ADN

Florida Risk Management Certificate

Registered Nurse Licenses

Florida, Active

Specialty

Trauma, Cardiothoracic, Neurosurgical, Oncology, Cardiology, Emergency Medicine, Research, Surgical, Critical Care, and Informatics Affiliations and Certifications

Sigma Theta Tau Society member

Past President American Heart Association (Suncoast Chapter) Past Board Member, IRB, University of South Florida HIMSS member

Awards

9

Top performers Club (2014)

Clinical Excellence, Lakeland Regional Medical Center Award and Recognition Health Prime Minister India

Sigma Theta Tau Kaplan

Dean’s List Polk Community College



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