Eric M. Wolfe

**** ********* *********

Tarentum, PA 15084

412-***-****

acr1p1@r.postjobfree.com

Professional Profile

Detail driven, goal-oriented technology professional with a proven track record of providing sustainable IT solutions to meet the needs of ever-changing environments.

Experienced in leading and managing IT services within diverse business models

Committed to solid business practices that support the mission and vision of the organization

Effective decision-making, combined with a focus on continual improvement and outside-of-the box solutions

Skill Set

IT Governance: Network, system, website security business continuity design, testing, and implementation Sarbanes/Oxley SAS-70 HIPAA FFIEC and FDIC compliance security policies and procedures risk assessment and risk management IT auditing

Hardware: Cisco routers, switches, and firewalls, Alcatel/Lucent switches and PBX systems, Checkpoint Firewall and VPN, SecureWorks (Dell) iSensor appliance, Castelle FaxPress, Shiva Remote Access Server, telecommunications equipment and wiring, frame-relay networks, fiber connectivity, digital surveillance systems, LaserJet and DeskJet printers, HP JetDirect, Dell and HP servers, Dell Powervault tape robots, Equalogic, HP, and Pogo SAN devices

Software/Programming: Microsoft Windows Servers (NT – 2008), Microsoft Active Directory, DNS, DHCP, and Terminal Services, Microsoft IIS, SUS & WSUS, Microsoft Operating Systems (DOS – Windows 7), Microsoft Exchange 5.5 and 2003, Microsoft Office Suite, Microsoft Image Composer, Novell 3.x, 4.x, 5.x, ZENWorks and NDS, Apache Web Server, limited Solaris Unix, limited Red Hat Linux, limited Citrix (Presentation Server and Access Gateway), Veritas BackupExec, Network Associates AntiVirus (including Groupshield for Exchange), Symantec AntiVirus, Webtrends Analysis Suite, VNC, Borland dBase III and IV, Borland Quattro Pro, Macromedia Flash and Dreamweaver, HTML programming, CGI scripting, ASP, PHP, and VB programming, MySQL, Microsoft SQL Server

Education, Professional Development, Awards

B.S., Computer Information Systems

Robert Morris University, 1997

A.A.S., Computer Information Systems / Telecommunications

A.A.S., Business Management

Community College Beaver County, 1994

Cisco Certified Network Associate/Cisco Certified Network Associate-Security, February 2013

Certified Information Systems Security Professional (CISSP), April 2012

Certified Virtualization Expert, August 2010

ICBA Certified Community Bank Technology Officer, April 2005

Checkpoint Certified Security Administrator (CCSA), February 2001

Dr. Anthony Debons CIS/Telecommunications Excellence Award, 1994

Employment

James Austin Company IT Manager (contract): 2015 – 2015

Manage the Network, Systems, and Security operations for the company computing environment

Responsible for administration, enforcement and development of security policies regarding system access, application access, e-mail usage, remote access

Install/configure/manage/maintain company Spam filters, Sonicwall firewalls, Mitel VoIP system

Responsible for creating and maintaining documentation on all hardware and software

Perform installation, configuration, security hardening, and maintenance of Microsoft 2012 Active Directory servers (including DNS, DHCP, IIS)

Perform routine hardware and software maintenance and troubleshooting for company clients

Carlow University Technology Director: 2014 – 2015

Manage the Network, Systems, and Security operations for the campus computing environment, including the supervision of 3 full time employees

Responsible for yearly IT budgets, including cost-benefit analysis and needs assessment

Responsible for administration, enforcement and development of security policies regarding system access, application access, e-mail usage, remote access

Install/configure/manage/maintain campus Spam filters, Cisco ASA firewalls, Cisco VoIP system, Cisco wifi system

Responsible for creating and maintaining documentation on all hardware and software

Perform installation, configuration, security hardening, and maintenance of Microsoft 2003 Active Directory servers (including DNS, DHCP, IIS)

Perform routine hardware and software maintenance and troubleshooting for campus clients

Carnegie Library of Pittsburgh Information Technology Manager: 2010 – 2014

Serve as Library representation on the eiNetwork Board of Directors and IT Steering Committees

Serve as IT representative on the Library’s Executive Leadership Team

Manage the Network, Systems, and Help Desk operations for the Library’s computing environment, including the supervision of 4 full time employees

Responsible for yearly IT budgets, including cost-benefit analysis and needs assessment

Responsible for procuring $175,000 annually in E-Rate funding from the Universal Service Administrative Company (USAC)

Responsible for administration, enforcement and development of security policies regarding system access, application access, e-mail usage, remote access

Responsible for all hardware, software, and training throughout the organization, including 18 branch offices, 2 administrative offices, and 300 users

Responsible for creating and maintaining documentation on all hardware and software

Perform installation, configuration and maintenance of Microsoft 2003 Active Directory servers (including DNS, DHCP, IIS)

Oversee the generation of monthly/quarterly/yearly statistics that are used to make decisions on the future of the Library system

Perform routine hardware and software maintenance and troubleshooting for Library clients

North Allegheny School District Coordinating Supervisor of Network and Systems: 2008 –2010

Managed the Network, Systems, and Field Service operations for the district’s 4,500 node computing environment, including the supervision of 7 full time employees

Developed security policies regarding system access, application access, e-mail usage, remote access

Provided IT risk management, including documentation, administration, and enforcement of policies and procedures related to IT risk

Offered suggestions, improvements, etc. to internal processes and controls, as well as offered advice on streamlining operations to better satisfy both internal and external client requirements

Assisted in the compliance of information systems audit requirements. This included internal process and procedure requirements as well as all state and federal audit examinations

Responsible for the installation, configuration, and maintenance of Alcatel network and phone equipment and LAN/WAN/Wireless connectivity

Performed installation, configuration and maintenance of Microsoft 2003 Active Directory servers (including DNS, DHCP, IIS) and Compaq/HP servers running various applications

Classic IT and Design IT Consultant/Owner: 2005 – 2008

Performed various data conversions utilizing Microsoft Access, MUNIS

Performed security assessments for various clients utilizing industry standard tools and techniques

Provided custom database programs to various clients

Installed and configured Veritas BackupExec archive solution for various clients

Performed installation, configuration and maintenance of Microsoft 2003 Active Directory servers (including DNS, DHCP, IIS) for various clients

Performed installation, configuration and maintenance of IBM e-Series and Compaq/HP servers running various applications

Performed installation, configuration and maintenance of Cisco switches and routers, Linksys switches and routers, Alcatel/Lucent switches, Cisco Pix firewalls, and Checkpoint firewalls

Performed routine hardware and software maintenance and troubleshooting for various clients

Developed and maintained various corporate and personal websites

Fidelity Bank Vice President of Information Systems: 1998 – 2005

Responsible for oversight of the day-to-day operations of both the Data Processing and Network Administration departments

Responsible for day-to-day Checkpoint firewall administration, including rule base creation and modification, VPN access, etc.

Responsible for day-to-day management and administration of intrusion prevention service, including daily report generation and review, as well as monthly reporting to corporate IS Steering Committee

Chairman of the Business Continuity Committee. The committee oversees the Business Continuity Plan and assures that the plan is current and effective

Chairman of the Website Committee. The committee makes all decisions concerning the corporate websites, including content change, marketing strategies, etc.

Played key role in conversion of outdated mainframe system

Lead technician in the complete revision of business continuity procedures, including disaster center change, protocol modification, etc. The results were significant cost and time savings, as well as a more reliable process

Played key role in streamlining the day-to-day operations of the Data Processing department, including scripting and custom programming to automate key processes

Lead technician in the replacement of outdated Automated Voice Response System and Internet Banking System, including setup, testing, and implementation

Lead technician in the addition of check image and statement retrieval via the Internet Banking System

Lead technician in the opening of 3 new branch offices, including the conversion of all information systems and management of all technology installations

Designed and implemented a corporate Intranet using existing hardware and free software. The result was a central repository for Bank information, policies, procedures, forms, etc. The implementation of the Intranet has increased productivity throughout the organization and made work flow processes more streamlined

Responsible for the compliance of all information systems audit requirements. This includes internal process and procedure requirements, as well as all state and federal audit examinations

Responsible for all hardware, software, and training throughout the organization, including 13 branch offices, 2 administrative offices, and 160 users

Lead technician in the design and implementation of the corporate-wide LAN / WAN conversion, including a switch from point-to-point connections to a dedicated frame-relay service utilizing Cisco equipment. All server hardware and software was replaced, as well as all pc workstations

Designed and implemented multiple Microsoft Access programs to streamline backoffice procedures (pc hardware / software inventory, e-mail tracking, yearly safe deposit box billing systems, record retention, and teller management)

Designed and implemented an automated property tax system for payment of Allegheny County and City of Pittsburgh taxes

PA Department of Transportation Systems Analyst Supervisor: 1997 – 1998

Responsible for all pc, telephone, network, and mainframe systems

Responsible for end-user support and training of 200+ employees

User-base consisted of users in Allegheny, Beaver, and Lawrence counties. This included all maintenance sheds, county offices, and main district office

Responsible for all EDP budgets and purchasing

Novell 4.x network administrator, including NDS and ZENWorks

Responsible for district-wide voice mail system

Responsible for all network and telephone wiring

Liaison between District personnel and Central Office Bureau of Information Systems, including multiple trips to Harrisburg for technology briefings and training

Lead IT technician responsible for the setup of the Traffic Management Center, including office wiring and design assistance

Designed and implemented multiple Microsoft Access programs to aid in backoffice procedures (pc hardware / software inventory, e-mail tracking, department scheduling)

Introduced the concept of digital photography to replace standard 35mm cameras. This included making a detailed presentation to the Lieutenant Governor and his staff

Setup, configured, and operated video conferencing system for the district office

Baker Environmental, Inc. Programmer/Assistant Systems Analyst: 1994 – 1997

Responsible for all pc and network systems, including servers, workstations, printers, network hubs, etc. This included hardware maintenance, troubleshooting, software and hardware configurations, and routine maintenance

Responsible for HP LaserJet printer maintenance and toner cartridge contract

Responsible for end-user support and training of 110 employees

Responsible for environmental programming design and implementation utilizing Borland dBase and Quattro Pro

Responsible for computer hardware and software inventory

Novell 3.x assistant network administrator

Streamlined processes in multiple departments

Created Microsoft Access programs for Department of Defense Asbestos Management

Created Microsoft Access programs to house SARA312 inventory information and generate standard reports that were used by the Federal Government

Created Microsoft Access programs that interfaced with Microstation CAD software for plotting of Department of Defense asbestos contamination areas

Contact this candidate