Milagro Villafranca

Government Benefits Screener Volunteer - North Fulton Community Charities

Crystal City, VA

acr163@r.postjobfree.com - 571-***-****

Reliable individual with exceptional problem solving and critical thinking skills Flexible with the ability to learn new concepts and skills quickly Backed by a solid work history, reputation as a team player with strong work ethics Trilingual with fluency in Spanish, French and English Willing to relocate to: New York, NY

Sponsorship required to work in the US

WORK EXPERIENCE

Government Benefits Screener Volunteer

North Fulton Community Charities - Roswell, GA - 2012 to Present Interview and counsel clients of NFCC to assess eligibility for State benefits

• Utilize online application program COMPASS to pre-screen and assist clients in completing and submitting applications for WIC, TANF, and Food Stamps

• Acknowledged for sensitivity and professionalism toward minority applicants

• Recognized for ability to work under pressure, meet deadlines, and work ethic Medical Tourism

MediToursDirect - San José - March 2014 to December 2015 Responsibilities

In charge of promoting MediTours in Costa Rica. Dealt with top doctors and dentists of the country so they would become part of the organization as providers for US and Canadian patients. Accomplishments

Was able to sign up several doctors to join MeditoursDirect. Skills Used

Communications

Interpersonal Relations

Medical Interpretation

Sales

Respect

English Teacher

Berlitz and English2Go - San José - June 2010 to November 2011 I have taught one on one classes in English and Spanish and/ or to groups of approximately 15-25 people.

(Berlitz 2000) and English2Go 2010-2011)

Taught English in Paris, France (2005-2007) at L'Institute Europeán de Langues. C&B Relocation Services, Counselor for relocating foreign families Costa Rica Employment - 2002 to 2011

Costa Rican School System, Learning Specialist, Psychologist and Advisor for 160 students; Discipline Monitor and Advisor for 700 students

Costa Rican Congress, Consultant/Advisor for congressional officers ACCOMPLISHMENTS

Program Development

Costa Rica Employment - 2002 to 2011

Coordinated teachers, staff members and parents for student conflict resolution

• Organized and implemented a successful Personal Development Program for students

• Developed and provided educational workshops for teachers, students and parents.

• Recognized for development of student programs on life skills and social issues. liaison for student, parent and teacher relationships Costa Rica Employment - 2002 to 2011

Provided individual and group counseling sessions on emotional and behavioral issues. EDUCATION

Masters of Science in Psychology

Universidad Iberoamericana - San Jose, CA

BS in Psychology

Louisiana State University - Baton Rouge, LA

Catholic Life Center

SKILLS

Trilingual (spanish, english and french)

ADDITIONAL INFORMATION

KEY SKILLS

Computer Skills

• Ms Word, MS Excel, MS PowerPoint, MS Outlook, MS Publisher, Windows

• Internet and Social Media Outlets, including Facebook, Twitter and LinkedIn Office Skills

• Project Management, Customer Service, Social Services, Scheduling

• Counseling, Communications and Translation and Training

Contact this candidate