Office Staff

Sheryl G Stradley

**** ********* **. 352-***-****

Mcleansville Rd. 27301

***********@*****.***

EDUCATION

AMERICAN ACADEMY OF PROFESSIONAL CODERS Current Student

CALDWELL COMMUNITY COLLEGE and TECHNICAL INSTITUTE Graduated May

1999

Watauga County Campus, Boone, North Carolina

AAS Degree in Information Systems.

Phi Theta Kappa Fraternity Alpha Lambda Pi Chapter member.

Magna Cum Laude

ADDITIONAL TRAINING:

Keeping With the PACE: An HIV/AIDS update Conferences’

-2006 -2014

Department of Health Bureau of HIV/AIDS – Determining Eligibility Training February 2007

CAREWARE User Training November 2008

Department of Health Security Training/HIPPA Training January 2009

Steven Covey Training November 2010

CW SIG Group March 2011

HMS Training (Florida Department of Health Client Database) January 2011

Fred Pryor Seminars include:

Excel® 2007/2010: Beyond the Basics March 2014

IT Help Desk Management February 2014

How to Manage Emotions in the Workplace December 2013

Improve Your Memory, Improve Your Productivity September 2013

Network Security September 2013

Access® 2007 Intro September 2013

Bad Email Habits: What Message Are You Sending: September 2013

PROFESSIONAL EXPERIENCE

WellFlorida Council, Inc. Nov. 2005 – February 2015

(Formerly North Central Florida Health Planning Council, Inc.)

1785 NW 80th Blvd

Gainesville, Florida 32605

Phone: 352-***-****

Data Extraction Specialist and CAREWare Coordinator

General Description

The Data Extraction Specialist is a professional administrative position involving a range of support

duties and requiring public contact. This position has responsibility, under the supervision of the

Ryan White Program Director, for managing all medical record data extraction for purposes of report

generation and quality improvement activities. The position has lead responsibility for Area 3/13’s

CAREWare data collection interface. This employee works with considerable independence in

organizing his/her workload, maintaining required documentation, and generating required reports.

The position requires that the employee have reliable transportation. Annual mileage may be as

much as 12,000 miles (which are reimbursed at $0.445 per mile). Regular travel is required to

Alachua, Marion, Citrus, Sumter, and Columbia County Health Departments, and to Family Medical

and Dental Clinics in Interlachen.

Essential Knowledge, Skills and Abilities

Knowledge of health care services and documentation.

Understanding of medical records organization and terminology.

Ability to carefully research medical records for specific data and information.

Knowledge and experience with Access© and CAREWare computer database software,

including accurate data entry, queries, and report generation.

Ability to communicate effectively with health care providers and others.

Ability to manage multiple priorities and complete assignments in a timely fashion.

Ability to confidentially manage sensitive clinical data.

Safe driving history and habits.

Volunteer with Alachua CHD

Responsibilities

Assumes lead responsibility for the development, training, implementation, utilization, data

extraction, reporting, and maintenance of the local CAREWare interface, in conjunction with

the Florida Bureau of HIV/AIDS

Coordinates all WellFlorida’s CAREWare data activities.

Confidentially receives, enters in the database, and stores all paper data submitted by the Ryan

White clinics.

Generates clinic lists, from the database, of charts to be reviewed, and faxes the lists to the

appropriate clinical personnel to have patient records pulled.

Arranges with clinic personnel for regular on-site chart extraction.

Maintains a good working relationship with appropriate clinic personnel.

Travels to all the Ryan White clinics to extract medical record data.

Enters data accurately in the Ryan White CAREWare database, using a laptop computer.

Protects the confidentiality and security of all data obtained at all times.

Generates monthly data reports for the Ryan White fiscal requisitions.

Generates reports as needed for the Quality Assurance Coordinator and the Program Director.

Other Responsibilities

Provides support for Ryan White Consortium meetings, as necessary.

Performs other appropriate tasks, as requested by the Program Director or the Chief Executive

Officer

Southeastern Archaeological Research Inc, Aug. 2005 – Nov. 2005

315 NW 138th Terrace

Jonesville, FL 32669, U.S.A.

Ph: 352-***-****

Fax: 352-***-****

Office Manager

General Description

Responsible for the organization and coordination of office operations, procedures and resources to

facilitate organizational effectiveness and efficiency.

Responsibilities

Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office

staff.

Allocation of resources to enable task performance.

Coordinate office staff activities to ensure maximum efficiency.

Evaluate and manage staff performance.

Recruit and select office staff.

Organize orientation and training of new staff members.

Coach and discipline office staff.

Design and implement filing systems.

Ensure filing systems are maintained and current.

Establish procedures for record keeping.

Monitor record keeping.

Ensure security and confidentiality of data.

Design and implement office policies and procedures.

Ensure office policies and procedures are being adhered to.

Analyze and monitor internal processes.

Implement procedural and policy changes to improve operational efficiency.

Prepare operational reports and schedules to ensure efficiency.

Monitor and maintain office supplies inventory.

Review and approve office supply acquisitions.

Maintain a safe and secure working environment.

Handle customer inquiries and complaints.

Manage internal staff relations.

Boone Chamber And Boone Convention And Visitors Bureau June 2003 -

June 2005

208 Howard Street Sept. 1999 - June 2000

Boone North Carolina 28607 828-***-****

Administrative Assistant/Computer Technician

Description

Perform a wide range of administrative and office support activities for the department and/or

managers and supervisors to facilitate the efficient operation of the organization. Troubleshoot

network and computer issues.

Responsibilities

Answer, screen and transfer inbound phone calls.

Receive and direct visitors and clients.

General clerical duties including photocopying, fax and mailing.

Maintain electronic and hard copy filing system.

Retrieve documents from filing system.

Handle requests for information and data

Resolve administrative problems and inquiries.

Prepare written responses to routine inquiries.

Prepare and modify documents including correspondence, reports, drafts, memos and emails.

Schedule and coordinate meetings, appointments and travel arrangements for managers or

supervisors.

Prepare agendas for meetings and prepare schedules.

Record, compile, transcribe and distribute minutes of meetings.

Open, sort and distribute incoming correspondence.

Maintain office supply inventories.

Coordinate maintenance of office equipment.

Coordinate and maintain records for staff, telephones, parking and petty cash.

CNC/ACCESS (Subsidiary to RESCARE) June 2000 – Nov. 2002

617 South Green Street, Suite 300

Morganton, NC 28655 828-***-****

MIS Technician

General Description

This position is responsible for providing all aspects of technical support to computer users employed

by the agency, designing, implementing, and administering hardware and software solutions as

directed by the MIS Director, troubleshooting problems as they arise, and creating documentation to

support those solutions.

Responsibilities

Maintaining computer hardware and software as directed by the MIS Director.

Providing support to all of the agency’s computer users via telephone and e-mail for computer

related issues.

Creating documentation to support the agency’s software applications.

Helping develop and maintain solutions for the agency's data needs as directed by the MIS

Director.

Providing necessary information to ResCare (Parent Company) Information Technology

Department as needed.

Providing computer training to users as needed.

Assisting MIS Director in insuring compliance with all Federal copyright laws concerning

software licensing.

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