Customer Service Equipment

LUCINDA BAILEY

*** *.*.****

MIAMI, FLORIDA *****

Phone: 786-***-****

Cell: 786-***-****

E-Mail: acr0zq@r.postjobfree.com

Professional Summary

Dependable Barista with cashiering and customer service background. Trained in proper food and drink preparation, as well as safe food handling procedures. Seasoned certified mixologist with past work in lavish, upscale hotels and resorts. Known industry-wide for developing extraordinary drink recipes. Detail-oriented [Rock'sProfession] highly effective at multitasking in competitive, high-energy and fast-paced environments while juggling multiple priorities.

Skills

Up-selling capability

Top-tier, full-service dining background

Flexible schedule capability

High energy

Lifts and carries up to [30] lbs

CPR certification

Committed team player

Organized and efficient server

Work History

July 2006 to March 2012

Rock's Profession 6301 nw 63st

Clearial

Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.

Entered orders into the computer system quickly and in proper sequence.

Adeptly retrieved orders from storeroom.

Operated and maintained all equipment and utensils in accordance with guidelines and safety procedures.

Built guest satisfaction and enjoyment.

Upsold products when appropriate.

Accurately counted and provided change as necessary.

Consistently exhibited a calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set a positive example for the shift team.

Received and unloaded incoming shipments.

Obtained customer payment promptly and politely.

Conducted product inventory.

July 2007 to March 208

Exluctive Carter West Palm Beach, FL

Dishwasher/ Waiters

Accurately counted and provided change as necessary.

Wiped down counter areas, sinks and floors to maintain a clean and safe work station.

Built guest satisfaction and enjoyment.

Prepared hot and cold beverages to the highest standard while providing guests with legendary customer service.

Thoroughly cleaned and sanitized work area including mopping and sweeping, washing display cases, wiping down prep areas and equipment, washing utensils and dismantling and cleaning machinery.

Washed and sanitized dirty dishes by hand and by using a dishwasher.

Washed dishes and assisted in bussing tables.

Wiped down tabletops, chairs and condiment containers.

Education

2014/2015 Hollywood institute Miami Beach, FL

Cosomotology Hair and Nails

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