Jennifer Roman
Objective: Seeking a position where my skills and experience will be utilized to benefit an
organization.
Skills: Microsoft Office T.K.O. Infinity Internet
Bysos Act! EVE REX
Work
Experience: Federated Payments Melville, New York April 2014-Present
Regional Sales Manager May 2014 – Present
Manage a team of 13 representatives from the US and Canada
Perform Orientation Calls
Assist in Advanced Training Calls
Perform Independent training calls with each representative
Recruit sales representatives for the US and Canada
Maintain and submit daily records of representative’s appointments
Maintain weekly recruiting reports
Clear pending applications for approval
Review and submit applications for account approval
Add notes to CRM systems on accounts to notify other departments
Assistant Regional Sales Manager (April 2014-May 2014)
Assisted Senior Regional Sales Manager in daily administrative duties
Assisted in running a team of 30 sales representatives in both US and Canada
Cleared pending applications
Added notes to CRM on existing accounts
Reviewed applications for account finalization
Assisted with rescheduling representatives appointments
Assisted on weekly training calls
Recruited new sales representatives for both US and Canada
Commerce Payment Systems Hewlett, New York September 2012-February 2014
Junior Underwriter (September 2012-January 2013)
Contacted Merchants for additional documentation
Received, validated, and uploaded requested documents
Validated Banking Information of Merchants
Performed Voice Confirmation Calls to finalize accounts
Reviewed and corrected Merchant applications
Notated conversations in Industry Specific CRM
Corrected information in Industry Specific CRM
Sales Representative/Underwriting Liaison (January 2013-February 2014)
Received 20-30 incoming leads a day
Made between 20-30 follow up calls a day
Maintained a minimum of 20-25 new accounts each month
Supported and saved merchant accounts
Assisted team with Underwriting Issues
Trained new sales representatives
Assisted manager with requested team support
Augeo Marketing/PerksCard Programs Islandia, New York January 2012-September 2012
Sales Representative
Emailed 100 businesses each day to create leads
Responded to interested leads
Signed on 5-10 businesses each week
Maintained a minimum of 180 minutes of talk time each day
Received faxed agreements and uploaded information into CRM
LTS, Inc. Uniondale, New York May 2004-November 2004
Branch Office Administrator
Accountable for daily opening and closing of office
Created and maintained office logs
Processed and followed-up on AMA Applications, U-4 Applications, Securities and State Licenses, Company Appointments, Client Policies
Answered and responded to phone calls, VoiceTel Messages, Yahoo emails, WFG emails, and Rex Supervisory emails
Responsible for Conference Room scheduling
Set and confirmed appointments
Confirmed agent and guest attendance for Corporate Overviews
Tracked Points and Commissions
Prepared financial kits for client appointments
Distributed Compliance and Securities Alerts
Kept Prospectives Valid/Current
Communications with agents, product providers, applicants, clients, and other offices
Responsible for preparing and distributing welcome cards to new agents
Balanced LTS Bank Account
Prepared miscellaneous paperwork for signatures and distribution
Filed, faxed, created, and photocopied office documents
Inventory of office supplies
Career Blazers Melville, New York September 2003-March 2004
Sales Assistant
Maintained daily, weekly, and monthly attendance records
Answered, directed, and assisted applicants and clients on a multi-line telephone
Distributed, collected and entered applicant applications, tests, and test scores
Maintained daily/weekly log of incoming ad calls and walk-in applicants
Filed, faxed, created, and photocopied office documents
Responsible for sanitizing the applicant test room, maintaining the reception area, and rotating magazines
Accountable for reviewing resumes, contacting, recruiting, interviewing, and placement of temp applicants
Performed Indirect Recruiting
Recruited applicants from college job fairs
Obtained and filled temporary job orders
Pulled resumes from Monster.com, CareerBuilder.com, and HotJobs.com
Responsible for U.S. Postage Machine balance, stamping, sending, and documenting incoming mail
Supervised Temporary Employees
Responsible for distribution of temporary employee’s paychecks
Accountable for determining billing rate for placements
MEDFONE Nationwide, Inc. Wantagh, New York April 2002-March 2003
On Call Scheduler/Receptionist (November 2002-March 2003)
Maintained doctor’s on call schedules and changes via fax, telephone, and email and entered them into EVE computer system
Updated and managed weekly and monthly logs of accounts
Filed, faxed, created, and photocopied office documents
Answered multi-line telephone using Infinity Telephone Agent
Accountable for ordering and inventory of office supplies
Assisted C.E.O. and C.O.O. with miscellaneous projects
Programmed operator information and key board functions using Infinity Supervisor
Assisted all departments with projects
Administrative Assistant to C.E.O. (April 2002-November 2002)
Responsible for answering, returning phone calls and setting appointments
Assisted C.E.O. with personal errands and MEDFONE special projects
Programmed operator information and key board functions using Infinity Supervisor
Created Bar/Bat Mitzvah Service Booklets and Music CD’s
Backed up receptionist as remote operator
Responsible for ordering and inventory of office supplies
Created, filed, faxed, and photocopied office documents
Summary of
Qualifications:
Excellent interpersonal, communication, follow-up, and organizational skills
An ambitious self-starter
Able to multi-task under tight deadlines
Works well independently as well as a team member
Education: Briarcliffe College Bethpage, New York A.A.S. Business Administration May 2001
References Available Upon Request
136 Fitzmaurice Street Massapequa Park New York 11762
Home 516-***-**** Email: acr0xv@r.postjobfree.com