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Administrative Assistant Customer Service

Location:
Cypress, TX
Salary:
45-50k
Posted:
July 29, 2015

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Resume:

KELLY LAMBERSON

Cypress, TX *****

832-***-**** Mobile

***********@***.***

SUMMARY

A seasoned Executive Administrative Assistant with 20+ years experience in Office Management/ HR-Payroll and Accounting background including A/P, A/R, Payroll and Taxes using QuickBooks and Alliance Payroll System.

EXPERIENCE

Lonestar Corrosion Services, Inc. 05/13 to 4/2015

H/R-Payroll-A/R, Benefits Admin,

Assistant to CFO

Process weekly payroll for 100+ employees, maintain benefits coordination, 401k plan administrator and H/R manager. A/R including invoicing, collections and processing for Cameron Accounts. Assist CFO with auditing of accounts as needed. Maintain all DOT regulations and compliance on DOT vehicles. Very much a position with many hats which extend beyond the roles listed.

Volt Services (Contract Position with Volt Services) 2/2012-9/2012

Sea Freight Imports Billing (Kuehne-Nagel)

Prepared billing packets and open Seafreight movement file for Cameron Account for imports. Process checks for customs, logistics, and demurrage. Verify all Bill of Ladings, customs entry and necessary documentation for shipments. Accounting and data entry.

Solar Turbines, Houston, TX - Caterpillar, Inc.

Field Office Administration (Southeast Region)

Responsible for providing support to all Field Service Technicians as well as Managers in the Field Service Office. Taking Service Request from Exxon, Shell, BP, and arrange for Technicians to service platforms.

Take Service Order request from Field Equipment Operators

Processing Service orders for payment by corporate and for Technicians Labor

Accounts Payable

Provide customer service and customer support

Credit card reconciliations

Arranging travel and monthly safety meetings

Order office supplies

Provide administrative duties to all Field personnel and office staff

Various other administrative duties

Caterpillar Global Petroleum, Houston, TX- Caterpillar Inc.

Marine and Power Petroleum Division (contract position)

Executive Administrative Assistant

Responsible for assisting the Managers in the Marketing and Product Support Department, as well as the Reps for CAT Dealers. Support Admin in the CPGS Dept.

Scheduled local and Global meetings for Managers

Monitored and managed managers’ schedules and email while traveling

Prepared Travel Itineraries for Domestic and International Travel, Flight, Hotel and Visa Requirements

Processed billing

Ordered office and kitchen supplies

Reconciled Credit Card Statements

Controlled security of building for employees and visitors through Corporate Security

Arranged dinner/events for GCA, GPA, OTC for Reps and their Customers/Dealers

Set up all desks for new employees from desk supplies to computer access, phone extensions and security access to building

Reported any building maintenance issues to Building Management

Ordered materials for events and CAT merchandise for customers/dealers

Processed and coded expense reports to the appropriate accounting code

Processed monthly reports for department head

Special projects and other administrative tasks as instructed by manager

Citicorp Financial Corporation 06/89 – 11/95

Administrative Assistant to Chief Financial Officers

Coordinated travel/hotel arrangements (International and Domestic) and process expense reports. Scheduled meetings and arranged Calendars for Managers

Typed correspondence letters

Processed monthly reports

A/P, A/R – QuickBooks

Phone coverage, filing, copying, faxing

Special Projects and other Administrative duties

EDUCATION

Lone Star College – Cy-Fair

Associate of Applied Science – Business Administration

SKILLS

Microsoft Office

Typing 85+ wpm

10 key touch

QuickBooks

A/P, A/R, Payroll and Payroll software

Invoicing

Human Resources

401k Plan Administrator

Benefits Coordinator

Purchasing



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