Customer Service Health

PETERSON “RYAN” BUNCH

Inglewood, CA

PHONE: 424-***-**** * E-MAIL: acqyi1@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Dedicated health and human services professional with over 15 years of experience in customer service delivery and management of administrative process. Excellent management skills and strong communication skills that has been developed as being team leader.

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EDUCATION:

California State University Long Beach, Long Beach, CA Health Sciences: Community Health and School Health Graduation: May, 2015

Los Angeles Trade Technical College, Los Angeles, CA Associate of Arts, Liberal Arts

Graduation: May, 2008

PROFESSIONAL EXPERIENCE

Los Angeles Trade Technical College, Los Angeles, CA 2007- 2013 Financial Aid Program Assistant

Conduct workshops and seminars on and off campus as required.

Counseled current and potential students seeking Financial Aid

Review, evaluate and perform verification of student records to determine eligibility

Verified student records for satisfactory academic progress

Advanced knowledge of government rules, regulations and guidelines pertaining to financial aid

Responsible for data entry and inventory management

Administrative duties include: scheduling meetings for all staff, composing and distributing inter-departmental memorandums ensuring timely delivery and receipt of important information while maintaining confidentiality.

Establish, maintain, and update files, databases, records and other documents. Dive Dominica, Ltd., Roseau, Dominica 1998-2006

Dive Master/ Assistant Scuba Instructor

Conducted dive site orientation to divers and snorkelers.

Supervised and trained crew, divemasters, snorkel guides and boat captains.

Managed customer relations including, scheduling and leading water tour excursions, educating clients about the island and its people

Instructed passengers in safe diving techniques: explained all safety precautions and hazards of a dive, ensured that all safety requirements were met before and after a dive.

Assisted customers with completion of paperwork (i.e. liability, health and emergency forms)

Taught swimming classes (4 years old & up)

Performed ocean search and rescue trips

Certifications

Certified Health Education Specialist

Mental Health First Aid

QPR For Suicide Prevention

PADI Certified Divemaster

Languages

Fluent: Reading, Writing and Speaking in English

Resume of Peterson “Ryan” Bunch

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