customer service representative
Resume:
CHERELL MONIQUE NEAL
Detroit, Michigan 48235
***********@*****.***
OBJECTIVE: Seeking the opportunity to develop myself in the Administration Field.
POSITIVE ATTRIBUTES: Can contribute greatly to your organization because I excel with detailed and/or difficult
tasks given to me. I’m a team player and part of my work ethics is to take responsibility and complete any job in the most efficient and in a professional manner. I am willing to learn new administrative tasks.
EDUCATION:
May, 2009 Macomb Community College, Macomb, MI
Business Administrative
October, 1993 Dorsey Business School, Southfield, MI
June, 1994 Courses taken: Accounting I & II, Word Perfect, Spreadsheet, Lotus 123
August, 1990 National Education Center, Livonia, MI
June, 1991 Electronics
August, 1986 Cooley High School, Detroit, MI
June, 1990 Diploma- General Studies
WORK EXPERIENCE:
November, 2004 Henry Ford Health System, Detroit, MI
October, 2011 Customer Service Representative, Answers incoming calls, made and cancel appointments, verified insurance, collected payments from patients
August, 2001 Borders Group Inc., Ann Arbor, MI
January, 2004 Accounts Payable Department, set up new accounts for vendors, vendor code invoices for payment. Accounts Receivable Clerk, received payments from vendors, credit vendors account once payment was received.
September, 2000 Comerica Bank, Western Wayne, MI
June, 2001 A floating Teller working at several locations. Opened new accounts, worked with customers on their, deposits, withdrawals, did other banking duties as deemed fit for the customers.
July, 1999 American Blinds and Wallpaper
January, 2000 Customer Service Representative
Placed orders for customers, Followed up on existing orders.
February, 1998 Office Team Temporary Services
August, 1998 Lear Corporation, Romulus, MI
Receptionist / Accounts Receivable Clerk, Handling 30 line telephone, ordering supplies, paid various bills
April, 1997 Kelly Temporary Services,
December, 1997 General Motors Corporation
Romulus Powertrain, Romulus, MI
Administrative Clerk, Working with new hires, filing, running reports (Excel, Windows 95, Lotus and Word Perfect)
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September, 1996 Executech Temporary Services
April, 1997 Winkleman’s Headquarters Plymouth, MI
Customer Service Representative, Assisted customers with their
charge cards problems and their bills, Processed New Applicants.
February, 1996 Executech Temporary Service
May, 1996 Affina, Troy, MI
Customer Service Representative, accessed credit reports for new Ameritech Cellular customers.
References available upon request
Contact this candidate