Manager Quality
Resume:
David J. Strickland
acqy3e@r.postjobfree.com
Sachse, Texas 75048
Qualification Summary
Proven manager with 16 years’ experience in corporate and a various manufacturing environments.
Excellent understanding of quality, Six Sigma, Lean Manufacturing, ISO9000, Earned Value Management Analysis, SSOP and safety requirements in manufacturing setting
Expertise in process improvements, supplier quality, cost reductions, sourcing management and process validation.
Possesses a high level of communication, analytical problem solving and negotiation skills.
Broad knowledge of theory and principles of statistics and statistical process control.
Strong computer skills including quality control applications, word processing, spreadsheets and databases.
Diverse knowledge of inspection and control methods, techniques and documentation.
Experience in designing and implementing quality systems.
Direct supervision of quality assurance employees in all [Company] manufacturing facilities.
Professional Experience
2013 – Current NCH Corporation (RPG) Dallas, Texas
Quality/EHS Manager
Retail Products Group (RPG) a subsidiary of NCH Corporation, source and distribute retail products with a primary focus on pet care products.
Develop, implement, manage and integrate a QMS for manufacturing plants.
Serve as the primary quality control resource for problem identification, resolution, loss reporting and continuous improvement
Establish collection and analysis systems of statistical data to predict trends that will affect improvement of product quality.
Support concurrent engineering efforts by participating in design development projects representing quality assurance and the customer.
Establish and implement metrics (process capability, control charts, measurement quality) for monitoring system effectiveness and to enable managers to make sound product quality decisions.
Interact with customers to identify opportunities to improve quality and establish feedback with manufacturing and development personnel.
Interface with supplier and customer quality representatives concerning problems with quality control and assure that effective corrective action is implemented.
Monitor vendor performance and establish criteria and rating system for critical vendors.
Report to management on quality issues, trends and losses.
2011– 2013 Coats Aloe International Dallas, Texas
Quality Assurance Manager
Coats Aloe International is a complete skin, body, and hair care products manufacturer dedicated to developing the finest formulations with outstanding performance capabilities.
I worked closely with the FDA to reduce the amount of observations documented by the FDA by 75%.
Implement process improvement techniques to provide surveillance over a contractor to ensure compliance of contract requirements.
Resolved internal and external customer complaints by to maximize productivity.
Manage all customer driven quality audits, ensuring departmental compliance with all covenants that may be in place.
Implemented a corrective action system that ensured follow up and the completion of task outlined in the corrective action system.
Working knowledge of 21 CFR Parts 201, 211, 801 and 820
Established and Streamline procedures, work practices and approved procedures constructed or modified by other department managers.
Implement risk based contract quality assurance surveillance plan in accordance with regulatory, technical and administrative requirements.
Worked with HR in accordance with equal opportunity policies and guidelines as it relate to hiring and terminations.
2007-2010 EPI Breads Dallas, Texas
Quality Assurance Department
EPI Breads produced bread for Wal-Mart and Firehouse Subs.
I implemented a supplier quality review and assessment program to ensure that adequate ingredients were purchased thus reducing incoming inspection rejections by 65%.
Develop work standards for production improvement to increase effectiveness.
Adjusted duties as needed to cover overtime within the Quality Department and justified the fluctuations of workload to upper management.
Control departmental budgets for capital expenditure, operating expenditure and personal head count and conduct performance reviews for direct reports.
Work with human resources to insure that all employee issues were resolved and hiring to ensure that positions where filled with adequate personnel.
Help institute HACCP programs and guidelines for private and governmental audits.
Work with maintenance and other departments to execute manufacturing, quality, safety and production goals.
Make sure that all operations are performed in a safe manner to produce quality foods.
Carryout the plant goals and quality statement to assure that all actions are in line with the company vision.
2005 – 2007 Crestone Baking Group Southlake, Texas
QA/Food Safety Assurance Manager
Crestone Baking Group made bread for all your Brinker International Restaurants and pastries for Starbucks.
I changed the plant quality department from quality control to quality assurance thus reducing the headcount within the plant by 40%.
Develop and implement food and workplace safety programs and best practices in the plant while prioritizing team objectives and daily task.
Train employees, managers on new and current P&Ps to maintain quality, workplace safety and food safety systems.
Evaluate work performance of subordinates through First Line Supervisor reviews to determine their effectiveness.
Work closely with Operations to maintain the Master Schedule and carry workload that needed to be accomplished by distributing work throughout the team equally.
Monitored quality programs and processes to ensure the overall system effectiveness.
2002 – 2005 Frito Lay Irving, Texas
Food Safety Manager
Frito Lay plant in Irving produced Doritos, Potato Chips, Cheetos and Sun Chips.
I partnered with production and maintenance resources to meet plant objectives to obtain a good AIB score of 900 out of 1000.
Plant employed about 750 people and I managed approximately 50 employees in the Food Safety department.
Developed a team of 20 union employees to solve own day-to-day operational issues and motivate team members to achieve plan goals.
Established programs (GMP & Audit) and policies (SOPs & SOIs) to maintain plant in a food safe atmosphere at all times.
Perform weekly inventory of sanitation supplies and chemicals and ordered as needed.
Formulate general sanitation, GMP, and food safety program templates to assist plants in implementing them.
1997 – 2002 General Dynamics (ISO9000) Garland, Texas
Supplier Quality Engineer/SPC Engineer
General Dynamics is a government manufacture plant that produces MK series bombs for U.S. government.
I implemented real-time SPC system that gave anyone via the intranet the capability of viewing how each process was producing.
Responsibilities included developing and maintaining an efficient and effective quality management system based upon ISO 9000-2000 standards which will include incoming and outgoing inspection.
Utilized statistical analysis and test techniques to find solutions to problems, control quality and product process capability.
Issued Supplier Corrective Action Requests (SCAR's) and ensured timely, complete responses were received and corrective actions implemented.
Assisted in development of quality records, standard operating procedures (SOP) and standard operating instructions (SOI).
Issued Supplier Corrective Action Requests (SCAR's) and ensured timely, complete responses were received and corrective actions implemented.
Evaluated supplier quality performance capability and developed quality performance ratings for use by the purchasing department.
Education & Credentials
University of Arkansas at Pine Bluff Pine Bluff, AR
Bachelor of Science - Industrial Manufacturing Technology - 1996
University of Phoenix Dallas, Texas
Master’s in Business Administration – Global Management –July 2010
ISO9001 Auditor Training Dallas, Texas
Certified Auditor – ISO Certified Auditor – October 2011
1989 – 1996 US Army National Guard Pine Bluff, AR
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