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Customer Service Medical Assistant

Location:
Houston, TX
Posted:
July 27, 2015

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Resume:

Cheryl L. Williams

Houston, TX PH: 832-***-**** acqx94@r.postjobfree.com

~Objective~

A success-driven individual seeking an opportunity to use my past expertise to be an asset to any organization.

Results driven

Good organizational and time management skills

Exceptional interpersonal skills

Microsoft Suite

Great communication skills

Walter Reed National Military Medical Center

Anthony and Associate, Inc. (2014-2014) Bethesda, Maryland

Administrative Specialist

Customer service

Scheduling appointments for cancer patients of present, past military personnel and civilians

Perform daily End of Day Reports (EOD)

Perform daily inpatient consults and coding

Monitor patient appointment and arrival time verses actual time patient is seen

Communicate with providers when the patient have been waiting 15+ minutes after scheduled apt. time

Protect patient information according to HIPPA

Attend weekly administrative meeting

Maintain fellows and physicians schedules

Enter and retrieve information and data from Composite Health Care System (CHCS) and the clinical Information System (CIS)

Enter and retrieve data from Armed Forces Health Longitudinal Technology Application (AHLTA), electronic medical records (EMR)

DynCorp International (2012-2014) Bagram, Afghanistan

Monitor/Escort/Admin.

Monitor actions of Local Nationals and Third Country Nationals (LN/TCNs) within area of responsibility.

Logs in and out all LN/TCN contractors and counts personnel before and after they perform duties; notifies appropriate personnel of how many people and vehicles are being escorted.

Ensures LNs/TCNs do not bring onto the base any type of US or Coalition military or Physical Training (PT) uniforms, writing devices and media, cellular telephones, mobile radios, beepers, pagers, or any other type of communication device, still cameras or video recording devices, and contraband (weapons, drugs, etc.)

Provides for safety and welfare of oneself and monitored personnel (such as evacuating to protective shelter in case of attack)

Maintains an alert state of readiness and is prepared to properly respond to any situation that may occur, alerts appropriate personnel of any suspicious behaviors, or comments of LNs/TCNs.

Driver as needed to assist in the operation of our mission.

Perform weekly reports.

Assist Manager and Assistant Mangers as needed.

Prepare all data for incoming and outgoing personnel.

Prepare and send weekly reports.

Process daily incoming mail for personnel.

Monitor personnel incoming and outgoing on base such as leaving or returning from R and R

Assign billeting for all personnel

Verify property numbers, status, serviceable and accountable.

Store material in appropriate and assigned locations, ensuring storage location meets security requirements.

Performs others duties as assigned.

Accountable for all government issued assets in department.

Kellogg Brown and Root (2007- 2011) Baghdad, Iraq

Postal Clerk/Laundry Attendant Lead/ Billeting Technician

Conducted visual inspections on all incoming/outgoing parcels.

Prepared the DD Form 1372 and 1384 for dispatching mail.

Handled postal claims and inquiries.

Provided housing for Military and Contractor personnel.

Performed weekly inventory, quality control checks and Supervisor quality Leadership visits to all departments.

Escort 10 LN and TCN daily to assigned ECP when needed for work.

Perform (PMCS) Preventive Maintenance Check and Service

Property custodian for Laundry and Billeting, Responsible for archiving in Billeting and Laundry..

Monitoring the permanent and temporary living quarters for higher ranking military and expacts.

Sending daily reports to Site Manager and attending weekly meeting.

Prepared daily reports for Site Managers and department

.Ensure all service orders are compiled and completed in a timely manner

Performed issuance of client’s laundry and delivered laundry to satellite facilities.

Monitor and report all personnel movement from origin to destination: compile documentations of action and movements in the EMTS (Employee Movement Tracking System) .

Responsible for LSA and AB units inspections on a daily basis, Adhered to all safety procedures in accordance to military regulations.

Compile DDR/ Daily Docking Report to debrief superiors on status of inventory holding for warehouse functions including HazMat, office and cleaning supplies, bedding and furniture.

Other duties as assigned

Shipping and receiving with documentation of all incoming and outgoing mail and packages, logistics

Everest Institute (2006-2007) Houston, TX

Medical Assistant Instructor

Taught students front and back office skills, proper telephone techniques and answering multi-line system.

Taught students input and output of medical and office data in Medisoft, bookkeeping, daily and end of month accounts receivable and payable.

Instructed students to file and process insurance claims, proper coding of diagnosis and procedures.

Maintained and followed OSHA safety guidelines on proper PPE gear, specimen handling and aseptic. Vein puncture, administer medication orally, topical and inject able, vital sighs, blood pressure, respiration, pulse, CPR and EKG’s to determine any abnormality of the heart.

Texas School of Business (Kaplan) (2003-2007) Houston, TX

Medical Assistant Instructor

Taught students how to Schedule Appointments for office, hospital In and Out Patients, major or minor surgery, file insurance claims, filing and refilling patient’s medications and Bookkeeping using Medisoft program.

Conducted inventory on medical supplies and medication. Ordered, shipped and received medical/office supplies.

Trained students how to perform Injections, Vein puncture, CPR, EKG, Urinalysis, Drug Screens, Vital signs, Blood Pressure, pulse, respiration, temperature and maintaining and following OSHA safety guidelines.

Trained students how to administer medications orally, topical and injectable

United Postal Service (UPS) (1999-2003) Houston, TX

Postal Clerk

Load and unload packages quickly and efficiently.

Organize packages by scanning them in and sorting them out.

Moved products and materials by hand or with basic material handling equipment.

Safely handled fragile, dangerous and/or hazardous products.

Education

Hargest Vocational and Technical College 1983-1984 Houston, TX

References available upon request.



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