Sales Customer Service
Resume:
Goffstown, NH *****
*********@*****.***
BONNIE GORMAN
OBJECTIVE
To find a secure position within a corporation that will allow growth and also endorse my skills, abilities, and team oriented attitude.
SKILLS & ABILITIES
I have a very diverse set of skills due to the varied jobs that I have held but mostly due to owning my own companies. Being a small business owner makes you wear multiple hats including sales, customer service, financial management, human resources, and management. I have had experiences with various State of NH Departments. Being an owner, I have applied my abilities to ensure that clients were happy with the services provided, children thrived in a safe and healthy environment, and staff were paid reasonably and maintained a happy workplace.
EXPERIENCE
OWNER, KID UNIVERSITY- MANCHESTER CAMPUS
March 2009- November 7, 2014
Opened the center after the Dept. of Child Care Licensing approved it for 65 children. This was preceded by approval from the building department, the fire department, fire inspections, and agreement of a lease with building holder.
Managed day-to-day operations, gave potential families tours, hired all staff including Directors, and created company handbooks with employment policies, parent handbook with policies, tuition packets with rates. Maintaining a healthy and happy work environment for all staff and an educational and safe environment for all children.
OWNER, KID UNIVERSITY GOFFSTOWN
June 2005- September 26, 2014
Opened the center after the Dept. of Child Care Licensing approved the facility for 47 children. This was preceded by educating myself on Child Care Licensing regulations and approval from the health department, the fire department, fire inspections, and purchase of the property via a commercial loan and SBA loan.
Managed day-to-day operations, gave potential families tours, hired all staff including Directors, and created company handbooks with employment policies, parent handbook with policies, tuition packets with rates. Marketing promoting the business including renaming the company and creating logo with tagline.
NH HAPPENINGS.COM
2003- June 2005
Inbound and outbound sales of NH event and attraction advertising including large venues. Creating and posting of customer ads within the website including HTML coding. Assisted owner in expansion of the website based on interested parties. Built a rapport with marketing directors and business owners/presidents.
KONIKA MINOLTA
2002-2002
Business to business outside sales of business equipment and services. Suggested finance options to acquire the units in the most affordable fashion.
US CELLULAR
1998-2002
Retail Sales Associate. Provided potential customers with the information needed to make an informed decision on their cell phone needs for both products as well as service plans. Sold accessories.
Retail Store Manager. Trained incoming staff for the sales associate position. Build work schedule based upon times when extra coverage was needed. Continued in the Sales positon also. Booked installations for equipment in client’s cars.
EDUCATION
GOFFSTOWN AREA HIGH SCHOOL- GRADUATED GENERAL 1992
HESSER COLLEGE- BUSINESS DEGREE PERSUED.
REFERENCES
UPON REQUEST
UPON REQUEST
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