Customer Service Medical
Resume:
Toni Bougharios
Toronto ON M3A2Y2
647-***-**** acqwoe@r.postjobfree.com
Profile
A Managerial oriented individual with over 10 years experience in the medical field as a medical technologist and medical sales equipment and consumable in Kuwait city. Hold a B.Sc. Medical Technology degree, Medical lab assistant diploma,and Industrial Microbiology degree from centennial College with Pharmaceutical training in Pharma kinetics and Pharmacology of Cefizox and Suprex 3rd Generation Cephalosporin with medical lab assistant from Canadian college at 2006 recently Industrial Microbiology at Centennial College
Relevant Work Experience
YMCA CUSTOMER SERVICE 2006-UNTIL NOW RECENT
Quorum Technology, Guelph, Canada 03/2006
Account Representative
Promoted research equipment targeting hospitals and universities
Conducted seminars and training for cell sorter machines and microscopes
Provided top-notch customer support for new software accounts for clients’ medical researches
Tectron Company, Kuwait
02/2003 to 01/ 2006
Lab and Medical Equipment Product Specialist
Sold equipment to various government hospitals in Kuwait
Served the ICU, CCU, and NICU by providing blood gas machines and reagents
Supplied scientific institutes with research products such as microbiological and immunology reagents
Sold equipment to agricultural departments such as to animal health and plant labs
Dealt with Director and professors at research departments Oil sectors (KOC- KNPC-E quote-TEXACO-ARAMCO)
Sold Carl Zies Microscopes to Forensic labs including Toxicology, DNA, Fingerprinting, and Bullet labs
Sales targeted for Blood Gas (ICU) 1 Million Dollar project awarded from (M.OH) Kuwait
Bader Sultan Company, Kuwait 03/1999 to 01/2003
Product Specialist
Sold clinical equipment to government and private sectors including the Petroleum sector
Followed up with customers to close deals ensuring their satisfaction
Cleared goods ordered and delivered to customers
Priced Medical equipment to be sold to Kuwait government hospitals.
Sales Targeted for Sperm analyzer (Hamilton ) 750,000 Dollar
Jassim al Wazzan Company, Kuwait Head of Medical Laboratory Division
01/1996 to 01 /1997
Philips X-ray and MRI
Conducted new product seminars at various hospitals for Kimberly Clark Pharma Company
Developed pricing strategies for company
Coordinated with suppliers to maintain smooth operations at hospitals
Budgeted annual income statements with sales force and mentors
MRI Phillips installed in Kuwait hospital 3 Million Dollar
Toni Bougharios 647-***-**** acqwoe@r.postjobfree.com
Relevant Work Experience (Continued)
Hammed al ESSA Organ Transplant Centre, Kuwait 04/1993 to 02/1996
Immunology Technician
Performed tests for D.A. Disease Association (H.L.A) b27
Performed bone marrow transplant tests
Took and performed exams on donors and recipients using Histo Compatibility (H.L.A) Serology and DNA
Performed tests for Penal Reactive Antibodies
Monitored kidney transplant cyclosporine patient samples daily
Performed Elisa Ana, DNA Thyroid Function, TPO, TG Cardiologic, and ANCA tests
Warba Medical Company Kuwait 01/1992 to 01/1993
Product Specialist
Supplied the ICU, CCU, and NICU with reagents
Priced medical equipment for private and government sectors
Assisted Faculty of Microbiology members and researchers within this field
Hematology machine from Bio Meriux France contract for 5 years worth 750,000 machines and 200,000 reagent worth per year
Education & Training
2006 Medical Lab Technologist Diploma, CDI College, College Park, Canada
1990 Bachelor Science in Medical Technology, Lyceum Northwestern Philippines
2009-2011 Industrial Microbiology Centennial College
1999 Sperm Analyzer Training, Hamilton Thorne Boston, USA
1998 12th Annual European Association for Cardiac Thoracic Surgery Seminar, Belgium
1998 Blood Gas Training Instrumentation Laboratory, Italy
1993 Computer Training in Power Point, Kuwait
1993 Pharmaceuticals Training, Jordan
2006 Customer Service Training Certificate, Canada
Relevant Skills
:
English, Filipino, Arabic and (French working knowledge fair )
Computer skills
HACCAP Centennial collage
Customer service excellence Centennial collage
Marketing strategy work shop ITALY
Advance studies for Medical marketing in Canada
References available upon request
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