Adrian D. Brown

**** ******** ***** *******, ** *0106

C: 678-***-**** Email: acqwf9@r.postjobfree.com

SUMMARY

A skilled and dedicated professional with more than ten (10) years of experience which includes case management and administrative office support.

Highly focused and results-oriented in supporting complex, deadline driven operations; able to identify goals and priorities and resolve issues in initial stages

Experienced user in SharePoint, YARDI, Oracle, PeopleSoft, Microsoft Office Suite and Outlook.

EDUCATION

Auburn University – B.A. Early/Elementary Education

Capella University – M.S. Human Services/Public Leadership

PROFESSIONAL EXPERIENCE

Office Team – Atlanta, GA February 2015 – March 2015

Contractor – (Administrative Assistant/Receptionist)

N3 Inc:

Maintained a neat appearance in the front lobby and greeted guests

Ensured that the employee break rooms were stocked and clean

Prepared HR on-boarding materials for new hires

Responsible for the setup of new hire orientation

Managed a multi-line phone system and forwarded calls to the appropriate team member

Responsible for the weekly and monthly catered team events

The Mahone Group – Atlanta, GA March 2014 – August 2014

Contractor - Housing Services Administrator (Customer Services Group)

Atlanta Housing Authority - AHA:

Responsible for the administration of AHA’s Moving to Work Housing Choice Voucher for an assigned caseload

Documented all tasks completed in the appropriate client file within AHA operating systems

Provided excellent customer service to clients and landlords participating in the HCV program

Conducted intake briefings for applicants and participants assisted by the program

Performed other duties and related tasks as required such as faxing, filing, scanning and mass mail outs

Adrian D. Brown

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Grandeur Preparatory Academy – Duluth, GA September 2012 – February 2014

Operations Manager (Volunteer):

Assisted in writing employee handbook and operational policies

Identified, implemented and trained staff on new software system

Responsible for entering and maintaining all data staff and vendors into the school database

Conducted new employee onboarding and orientation as needed

Coordinated and scheduled all training and meetings for staff as needed

Marietta Housing Authority – Marietta, GA July 2007 – August 2012

Housing Specialist (HCV/Section 8 Program):

Educated potential families on eligibility requirements for the HCV (Housing Choice Voucher/Section 8)

Conducted intake briefings for applicants from the HCV, senior housing and VASH programs waiting lists

Performed recertification and interim interviews with assigned families by phone, home and/or office visits to determine continued income eligibility

Prepared, maintained and reported family information to HUD on a weekly and monthly basis

The Home Depot – Atlanta, GA November 2003 – April 2007

Sr. Administrative Assistant:

Provided administrative support to the Sr. Director of Staffing, Director of Retail Staffing and Home Depot Direct (HDD) for THD Stores

Managed daily calendars for directors and senior staff members

Responsible for coordinating travel and training for staff as needed

Prepared correspondence for internal and external distribution

Coordinated meetings both internal and external

Maintained the department budget for travel, supplies and events and maintained a detailed record of expenses through the company’s procurement system

Performed other duties and related tasks as required such as faxing, filing, scanning and mail distribution

Mirant Corporation – Atlanta, GA July 2001 – September 2003

Sr. Administrative Assistant:

Provided administrative support to the VP and NE Trading Team

Managed calendars for the VP, Sr. Director and management team of the department

Coordinated meetings, training, and travel arrangements for the department

Planned internal and external social events for the department

Maintained the department budget for supplies and events and maintained a detailed record of expenses through the company’s procurement system

Performed other tasks as required such as routing phone calls, faxing, filing, scanning and mail distribution

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