Tara Vazquez

Columbia, SC *****

acqvwp@r.postjobfree.com - 803-***-**** or 803-***-****

WORK EXPERIENCE

ESOL Teacher

Richland County School District One - Columbia, SC - August 2013 to Present Responsibilities

As an ESL instructor, I create lesson plans to teach non-native speakers to read, write and speak English. I help students learn English grammar, pronunciation and conversational skills. I plan, organize, and provide instruction in English that meet state and federal standards. I administer academic and language assessments for the purpose of evaluating student progress for meeting academic learning targets and progress in language acquisition. I adapt curriculum to provide individual, small group, and/or remedial instruction as to meet the needs of individual students and subgroups of students. I employ a variety of instructional techniques and strategies to meet different aptitudes and interests of students. Skills Used

I used my bilingual Spanish skills to communicate verbally and in writing to parents and students. I used the ability to establish and maintain constructive relationships. I used the ability to incorporate current technology into the classroom environment. I have great organizational, personal and interpersonal communication skills. Spanish Instructor

Berlitz - Columbia, SC - April 2011 to April 2013

Responsibilities

Taught adult learners how to communicate and understand the Spanish language. Provided instruction in listening, speaking, reading, and writing in Spanish. Created lesson plans and activities for students to engage in dialogue and role play situations. Assessed student development and progress in areas such as grammar, pronunciation, vocabulary, and vocabulary.

Realtor

Asset Realty Inc - 2007 to 2013

Provide consulting services to homebuyers and home sellers to understand their needs. Assist in recruiting new real estate agents to generate more sales for the company. Prepare contracts, purchase agreements and closing statements. Create marketing materials for properties to increase interest and produce more sales. Show properties to prospective buyers and work as a liaison between buyers and sellers. Bilingual Account Service Rep/Enroller

Colonial Life Insurance - 2004 to 2009

Enrolled clients in various insurance products by explaining the benefits to them and their families. Provide detailed information to sales agents and plan administrators about billing issues to increase their productivity. Resolve billing discrepancies and premium payments. Researched agent issues to create a solution with their clients. Assisted clients with medical claims and translated Spanish medical records and correspondence to shorten the timeframe for processing claims.

Customer Billing Specialist

Quest Diagnostics - 2000 to 2003

Serviced doctor offices with medical lab results and requisitions. Resolved medical lab billing. Used medical coding on a daily basis.

Bilingual Customer Service Rep

Equifax - 1996 to 1999

Provided customer service to customers about their credit reports. Researched credit items that were in error. Communicated by phone and in writing with creditors to resolve credit discrepancies. Bilingual Customer Service Rep

PMSC - 1993 to 1995

Answered incoming phone calls from customers with questions about their car insurance policies. Assisted with posting premium payments. Also reinstated policies that had lapsed due to non-payment. EDUCATION

Bachelor of Arts in Political Science

Clemson University

1993

Master of Education in Teaching English as a Second Language Jones International University

SKILLS

Spanish Bilingual

ADDITIONAL INFORMATION

Over ten years of customer service experience. Received several awards and commendations for outstanding customer service satisfaction. High quality reading and writing skills with experience writing in a professional environment. Possess strong social, analytical and Spanish bilingual communication skills in all forms such as, writing, reading and speaking. Serve as a team leader in various departments. A committed, self-motivated and flexible individual with high ethical standards. Very flexible and can perform in a fast-paced changing environment. Excellent analytical and decision making skills with a high degree of initiative.

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