Project Manager Training

PROFILE

HENNA ZAKIR

Contact: +91-858*******

E-mail: acqvs0@r.postjobfree.com

OBJECTIVE

Self Starter, enterprising, diligent and energetic professional with 8 years of experience in all domains of English Training. Able to provide successful Soft-Skills training at all organizational levels, demonstrate good judgment with the ability to make timely and sound decisions, versatility, flexibility, and a willingness to work within constantly changing priorities with similar dedication. Excellent presentation skills coupled with written and verbal communication abilities to effectively communicate at all levels in the organization.

PROFESSIONAL WORK PROFILE

Working as a Corporate Communication Faculty & Content Developer ( part-time) at WLCI college from 25thFeb 2014 till date.

Key Responsibility Areas

Conduct Soft-skills & communication sessions for the students of PAN India.

Responsible for Communication (grammar-spoken), Business English, Interview Handling, soft skills, Voice & Accent and Personality Development.

Handle the Soft-skills training module in Army Resettlement course for Army Professionals

Conduct and update Training material.

Design content for all the course modules related to communication & soft-skills.

Collaborate with top management to develop training solutions.

Undergo meeting and seminars to educate candidates on various training programs.

Conduct workshops on Business Writing Skills on virtual & physical mode.

Worked as a Freelance Corporate Soft-Skills Trainer .

CLIENTELE LIST

Mercedes Benz

Bentley

Samsung Delegates

Embassy Delegates from the country i.e: Japan, South Korea, Nigeria, Afghanistan.

Worked as a Corporate Soft-Skills Trainer & Content Developer ( visiting faculty) for English Language at Kaizen Learning Solutions (American Cultural Association)from 12th June’12 till 21st Feb’14.

Key Responsibility Areas

Delivered the Independent sessions for Interpersonal Skills, Personality Development, Soft-Skills including business English, Interview Handling Techniques, Accent Reduction & Spoken English Module.

Conducted workshops on corporate level for various renowned organizations& colleges in India i.e:Export Promotion Council, Sharda University, IFCE, Milton Exhibit and many more.

Delivered IHT (Interview Handling Techniques) & Mock-Interviews sessions.

Developed the English, Personality Development & Soft-Skills content as per the client’s requirement.

Taken care of daily 4 offline and 2 online sessions for IELTS/TOEFL/OET.

Provided the online-offline Soft-Skills training to overseas students from the countries like: Korea, Nigeria, Japan, China, Afghanistan, Congo and Mongolia.

Successfully co-ordinated & trained the strength 210 teaching staff at Sidheshwar School under the Train the Trainer (Fundamental) Program held from 1st Mar till 30thJune 2013.

Worked as a Senior Trainer for Soft-Skills & Communication Trainer at Achievers Point Pvt. Ltd. from 11th July 2011 till 10th June 2012.

Key Responsibility Areas

Independently handled the Head Office branch.

Conducted individual sessions for Spoken& Basic English, Personality Development & Soft-Skills also, taken care of daily 4 offline and 2 online sessions for ELTS/TOEFL/OET.

Arranged the seminars for the students to provide the accurate guidance for their further overseas study plan.

Worked as a Soft-Skills cum IELTS, OET&TOEFL Trainer at Swiss School of Language from 3rd May 2009 till 8th July 2011.

Key Responsibility Areas

Independently handled the Head Office.

Conducted individual sessions for overseas students for special English classes from the countries like Korea, Congo, Afghanistan, Libya & Japan.

Conducted individual sessions for English (Basic & Spoken).

Conducted seminars and group discussions for IELTS students with IDP & British Council.

Also, provided the grammatical knowledge of English to the general group of IELTS and TOEFL, conducted the demo interview and mock test sessions for the students.

Worked as an English, IELTS, TOEFL and OET Trainer at Marvel Academy from 21st Dec 2007 until 20th Oct 2008.

Key Responsibility Areas

Provided the Professional English language training to the students containing the Grammar, Colloquial, and professional English Spoken style.

Conducted seminars and group discussions for IELTS students.

Also, provided the grammatical knowledge of English to the general group of IELTS, OET and conducted the demo interview sessions for the students.

Successfully conducted the OET sessions for the top-notch doctors & nursing staff from the renowned hospitals in Delhi with the success ratio of 3 A’s & 1 B.

Worked as an Associate Project Manager (APO) cum Accent Trainer at TECHBOOKS International (now known as Aptara) from 1st Feb 2007 until 20th Jul 2007, a Knowledge processing Outsourcing (KPO) organization and is one of the leading content transformation companies in India.

Key Responsibility Areas

Independently handled communication with the US clients.

Independently handled the English Accent Training program for Techbooks Employees.

Ensured Delivery of the product to the customer as per given deadlines by client.

Handled Key USA Account: Blackwell.

Timely and orderly implementation of workflow.

Created schedule fidelity and quality index reports, providing feedback to the management.

Ensured SLA Compliance.

ACADEMIC CREDENTIALS

Pursuing M.A. in Eng (H) (Last Semester) from Jamia Millia Islamia University.

Done Graduation in Eng (H) stream securing second division from Jamia Millia Islamia University.

Senior Secondary from Jamia Millia Islamia School secured first division.

Matriculation from Jamia Millia Islamia School secured second division.

PROFESSIONAL EDUCATION PROFILE

Done a certificate course in M.S word from ‘Iran Cultural House’.

Done Computer course from NIIT.

Completed Accent Reduction training program from AEI.

LANGUAGES COMPETENCY

English

Hindi

Urdu

Persian

SIGNIFICANT ACCOMPLISHMENTS

Write web content for various known clienteles and professionals.

Successfully trained the ARMY batch with the strength of 40 candidates under the Army Resettlement Course at WLC.

Successfully co-ordinated & trained the strength 210 teaching staff at Sidheshwar School under the Train the Trainer (Fundamental) Program held from 1st Mar till 30th April 2013.

Completed the Education program for the three group of under privileged children for an NGO.

Handed over the responsibility of handling 40 journals from 20 journals in APTARA only in the short period of 6 months due to the best performance.

Received the best performer award in IDEA for achieving the qualitative and quantitative targets while handling DELHI and U.P. (W) circle simultaneously.

Wrote English Sonnets, which got published in the college year book.

ADDITIONAL PROFESSIONAL SKILLS

Excellent communication skills: written, Verbal & presentational.

Maintain total secrecy and confidentiality of the work undertaken

Ability to represent an organization with professionalism and confidence.

Expertise in interfacing with clients, understanding their requirements, needs & providing them effective solutions.

Proficient at maintaining and building long term cordial relationships with customers to achieve customer satisfaction and business retention

Able to work under pressure in a time bound environment.

PERSONAL INFORMATION

Husband’s Name : Zeeshan

Marital Status : Married

Date of Birth : 7th December

I,Henna Zakir, hereby declare that the information given above is true to the best of my knowledge.

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