Human Resources Manager
Resume:
Joseph M. Laffleur, MBA, SPHR
Eureka, MO 63025
636-***-**** (Home)
314-***-**** (Cell)
acqvlr@r.postjobfree.com
linkedin.com/pub/joseph-laffleur/6/a9a/884
Qualifications Summary: Senior business partner/Human Resources management professional with more than thirty-five (35) years of strategic experience in diverse health care and manufacturing organizations. Results-oriented, decisive leader with extensive expertise in the following areas:
Strategic Planning
Labor Relations (Including Union Campaigns and Avoidance)
Regulatory Compliance
Recruitment, Selection, Retention
Safety, Health, Environmental
Worker’s & Unemployment Compensation
Employee Relations
Labor Law Compliance
Budgeting/payroll
Performance & Talent Management
Employee Advocacy
Training and Organizational Development
Policy Formation
Professional Experience and Selected Accomplishments:
Enterprise Holdings-St. Louis, MO
Automotive Logistics Specialist - 2012 to Present (part-time)
Perform multiple tasks related to automotive logistics.
St. Alexius Hospital (formerly Alexian Brothers Hospital)-St. Louis, Mo
Director of Human Resources – 2008 to 2010
Directed all Human Resources functions, with four (4) direct reports, for hospital with over 800 employees. Chief Compliance Officer and member of Executive Team, reporting to CEO.
Reviewed, modified or developed all Human Resources policies to ensure smooth transition during Hospital acquisition activities.
Achieved a $550,000 reduction in health expenses by implementing changes to PPO health plan and elimination of HMO plan.
Championed Employee Appeal Process resulting in 50% reduction in number of cases resolved externally.
Developed strategic Human Resources procedures to attract and retain key employees with minimal financial resources, while holding voluntary turnover to less than 12%.
Monitored patient satisfaction scores and, with managers’ input, developed action plans to improve overall positive scores from 88% in 2008 to 92% in 2009.
Participated on executive committee responsible for merging two hospitals, including reduction-in-force and transfer activities.
St. John’s Mercy Medical Center-St. Louis, Mo
Director of Co-worker and Labor Relations – 2006 to 2008
Directed all employee and labor relations functions, with seven (7) direct reports, for medical center with over 6500 employees.
Co-developed a strategic plan that led to the successful decertification of the nurses union (United Food and Commercial Workers) in August 2007 as a member of the Strategic Steering Committee.
Developed and implemented change management activities which successfully led to union decertification.
Reviewed, modified or developed all co-worker policies, programs, and strategies to foster positive work environment and increase retention in key classifications.
Successfully resolved all co-worker relations issues, either with employee relations team members or in conjunction with internal and/or external counsel, resulting in 25% reduction in written complaints.
Directed the Gallup survey process to determine opportunities for improving co-worker engagement and retention with the development of appropriate action plans.
Coached and trained management representatives in effective interviewing, evaluating and persuading techniques which resulted in the successful union decertification.
Magna Automotive International-Toronto, Canada
Integram – St. Louis Seating Division
Human Resources Manager – 1996 to 2006
Directed all HR functions for Division manufacturing operations with 800 salaried and unionized hourly employees.
Successfully sourced, hired and trained employees from General Manager to Shop Floor, resulting in a reduction in turnover from 6% to 1%.
Developed, implemented and audited all policies and practices affecting employees, resulting in a reduction of formal grievances from 650 to less than 100 annually.
Won 17 out of 18 arbitration cases.
Established Human Resources Key Operating Indicators that measured results and developed action plans for continual improvement.
As management representative for ISO 14001 activities, developed procedures and trained employees, resulting in several successful external audits.
Co-led three (3) successful contract negotiations ensuring a continuous supply of product to the customer.
Co-led a cross-functional team in addressing worker’s compensation costs. A reduction of 76% was achieved within an eighteen (18) month period.
Additional Experience
Emerson Electric/ESCO Electronics-St. Louis, MO – Director of Industrial Relations
National Steel/Granite City Steel-Granite City. IL – Manager of Employee Relations
Education
Master of Business Administration
Southern Illinois University
Bachelor of Science in Business, Minor in Economics and Sociology
St. Benedict’s College
Certifications
Senior Professional in Human Resources (SPHR) – May 1997 to present
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