Business Analyst
Resume:
GREGORY JONES
**** ********** ***** **** *. Apt. 9F
Bronx, NY 10475
*****.*******@****.***
EDUCATION:
Monroe College, Bronx, NY – Graduated 2011
Bachelor of Business Administration in Business Management
Minor: Marketing
PROFESSIONAL EXPERIENCE:
FEGS
Lead Business Analyst / Retention Coordinator Bronx, NY, September 2014-March 2015
Coordinated with management and program staff to ensure all employment milestones met HRA compliance standards, and were reported within the appropriate timeframes with supporting documentation.
Achieved all program related goals during my tenure including providing senior staff with accurate, timely, and comprehensive data management as related to program operations and performance.
Effectively managed up to 15 people on a weekly basis to coordinate their efforts to achieve numerous HRA goals.
Orchestrated incentive initiatives at all levels of the program.
Helped identify areas of need in social media outreach as well as increased new member involvement through targeted use.
Revised and restarted the Men’s Empowerment Group to increase membership and reduce barriers for our most challenging members.
Identified program strengths and weaknesses and suggests areas of improvement.
Created, revised, and streamlined all information tracking systems through the use of advanced Excel and reporting software.
Interfaced with HRA in all aspects of milestone verification, including payments.
United States Postal Service
Acting Mail Handler Supervisor Manhattan, NY, August 2012-September 2014
Oversaw a small staff of non-career workers.
Operated sorting and cancelling machines used to sort nearly all forms of mail.
Trained new employees and facilitated in shortening their learning curve.
Bronx Chamber of Commerce
Administrative Assistant Bronx NY, May 2011-August 2011.
Responded to inquiries, phone calls and concerns from the general public.
Orchestrated community activities and events for local merchants and the community at large.
Called local merchants to arrange future business activities and gain customer service inputs.
Managed filing systems, recorded information, and maintaining documents, such as attendance records, businesses, correspondence, or other material.
NADAP
Human Resources Assistant Manhattan, NY, February 2011-May 2011
Wrote policy and handled filing of confidential files with the utmost discretion.
Scheduled interviews, connected applicants, managed the testing process, and handled rejections.
Kept up to date with HR related information as well as assisted Director and staff with technical needs.
Assisted with event organization for staff and potential hires.
Process and review employment applications to evaluate qualifications or eligibility of applicants.
Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, performance evaluations, and employee leaves of absence.
Fantourage,
Networking Specialist Bronx, NY, January 2010-April 2010
Attracted and retained new clients for fans/celebrities on the website.
Consistently updated the information on the site, as well as system troubleshooting.
Reported on functional and non-functional requirements.
COMPUTER SKILLS:
High proficiency with Microsoft Word, PowerPoint, Excel, Pivot Tables, VLookup, Macros, Outlook, Database Software, Adobe Photoshop, Adobe Premiere, Project Management, Type 60WPM
CREDENTIALS:
Certified Tax Preparer
GROUPS:
Young Democrats of Co-Op City, Toastmasters International, Millbrook Men’s Empowerment Group
Contact this candidate