Customer Service High School

Raquel Lee

Tampa, FL

acqut6@r.postjobfree.com - 813-***-****

WORK EXPERIENCE

Warehouse Associate

Automation personnel - Tampa, FL - May 2015 to Present Responsibilities

Assistance with the receiving, inventory & inspection of electronic components.

. Examine product for exactness, neatness and conformance to policies & procedures.

. Completing worksheets to identify discrepancies on incoming product.

. Internet research.

. Data entry.

. Cycle counts.

. Must have an outstanding eye for detail & the ability to lift up to 40 pounds. Driver

EPI staffing - Tampa, FL - March 2014 to Present

Responsibilities

•Operate all vehicles in a safe manner and in compliance with all applicable company policy and procedures and traffic laws and regulations

•Observe rules of the road and demonstrate courtesy and defensive driving techniques

•Drive assigned vehicles through auction lanes on sale days

•Drive and park vehicles on auction property

•Drive vehicles to and from customer dealerships and other customer locations as assigned

•Align and park vehicles in proper order as directed

•Provide assistance in movement of inoperable vehicles when directed

•Provide direct customer service to dealer reps, account representatives, rental agents, etc., as required

•Comply with all jobs related safety and health procedures

•Perform other job related duties as assigned by supervisor LST (life skill trainer)

Neuro Restorative - Lutz, FL - February 2014 to September 2014 Responsibilities

•Assistant spinal cord injury - individuals with disabilities

•Document individual's behaviors in their IDAP book.

•Support children and adults with emotional, behavioral or medical complexities

•Therapeutic and therapy asst

•Assist residents in all aspects of their daily life as indicated in the resident service plan, including: personal care, food service, housekeeping, laundry, behavior management, socialization, activities, orientation.

•Assistance in both residential & community settings.

•Perform appropriate crisis intervention, including physically breaking up fights.

•CPR and first aid certification training and self-defense and physical intervention training.

•Group participants

• Assists with medical supervision

Cashier/Customer Service

KFC - Tampa, FL - December 2011 to September 2012

Responsibilities

•Using computer telephone and headset

•Helped customers resolve issues

•Quickly and effectively solve customer challenges.

•Resolves customer questions, complaints, and requests.

•Provides pricing and delivery information, and processes orders.

•Record and verify names, addresses, purchases, and specific feedback of customers to maintain an accurate customer list.

Cashier/Cook

McDonalds - Tampa, FL - October 2008 to October 2011 Responsibilities

•Answered customer question’s promptly

•Adapted quickly to new assignments and schedule changes Collected payments from customers

•Assisted every customer professionally

•Received great reviews of customer service from customers

•Assisted customers with purchasing new products

•Worked with customers to understand their needs

•Receive payment from customers and providing the right change.

•Answered telephone inquiries.

•Ability to complete task in timely manner

•Follow all company policies and procedures

•Respond quickly to customer needs

•Ability to work well with others

cashier

Dollar General - Temple Terrace, FL - November 2008 to August 2009 Responsibilities

• Communicated well with customers

• Operated business equipment safely and successfully

• Maintained excellent customer service with customers

• Answered customer question’s promptly

• Adapted quickly to new assignments and schedule changes

• Collected payments from customers

• Operate cash register and scanner

• Cleaning and tidying the area

Cashier Service desk

Wal-Mart - Tampa, FL - October 2006 to August 2007 Responsibilities

• To process sales quickly and courteously

• Receive payment from customers and providing the right change.

• Operate cash register and scanner

• Cleaning and tidying the area.

• Stocking any items that needed to be stocked.

• Provide an excellent level of customer service to every guest

• Take customer orders and punch them in the order machine

• Took Clean and organize both work place and eating areas cash payments EDUCATION

High school

Jefferson high school - Tampa, FL

2009 to 2009

SKILLS

Ability to complete task in timely manner Follow all company policies and procedures, Respond quickly to customer needs,Ability to work well with others

ADDITIONAL INFORMATION

looking for a position where I can unitize my training and work experience in an environment with the opportunity to advance

REFERENCES:

Dorice Sylvestre - 813-***-****

Tracy Sobron - 813-***-****

Na'Tasha Smith 813-***-****

Contact this candidate