Dennis Armstrong, PMP

acqurr@r.postjobfree.com / 905-***-****

Professional Profile

Specializing in Project management for software development projects valued at $1m - $5m, leading resource teams of 15-125, managing upwards of 5 projects concurrently.

Demonstrated consistent ability to manage business Stakeholders and IT departments/teams to deliver effective solutions to a variety of industries; specifically in the Wealth Management, Mutual Funds and Investment Brokerage (Securities) sectors.

Extensive experience with contract/vendor negotiations, RFP process management and the composition of strategic business proposals.

Maintenance of client systems during the post-implementation phase by providing leadership for the integration of new technologies and by continually assessing system functionally with respect to ever changing government regulations and industry trends.

Experienced in senior consulting roles with international exposure, developing business cases, cost/benefit analysis, feasibility studies, and off-shore resource management for firms such as Noranda, MS Society of Canada, GO Vacations, Canadian Bonded Credits and Red-D-Arc Ltd.

Technical Skills

Multiple project methodologies (AGILE, WATERFALL), MS Project, MS Word, MS PowerPoint, MS Excel, MS Outlook, PMI Methodology, SDLC(Zachman framework), JAD session leadership, TCIP, X.25, Visual Basic, Business Basic, COBOL, D3NT, SQL Oracle, Code Generators, EDI, AIX, FORTRAN, ALGOL, Compiler Design, RDBMS implementations.

Other Related Skills/Experience

Enhanced Reliability Security Certificate issued September 30th, 2013

Project Management Institute certified (PMP # 518930, March/08)

Requirements gathering, analysis, and proposal presentation to stakeholders.

Conduct pre-sales activities such as PowerPoint presentations, product seminars, client meetings and workshops and compose strategic business proposals.

Adherence to and promotion of prescribed methodologies and processes (Use Cases, SDLC, RUP).

Investment Funds Institute of Canada certification (November 2006).

Conversationally bilingual (English and French).

RFP process management and contract negotiations.

Facilities planning and facilities management.

System conversions within multi-office networks

Vendor and 3rd party management.

Work Experience

D.P. Armstrong Consulting Ltd Sep 2012 - Current

Senior Consultant/Business Analyst Location: Toronto, Ontario

Ongoing support for previously completed projects, notably with Aurora International (see REF 02) Duties included preparation of Excel spreadsheets of company financial forecasts, PowerPoint presentations, etc.

Volunteer with local charities – installation and setup of home networks for local seniors and others with limited mobility and computer skills. Started a small catering service to prepare and deliver meals for local residents with mobility challenges.

Intermittent parental leave

Legal Aid Ontario Government Services Nov 2011 – Aug 2012 (REF: 01)

Project Manager, IT Location: Toronto, Ontario

Project management activities for 5 concurrent software (PeopleSoft) projects involving new functionality and upgrades to web based services provided to clients (lawyers) as well projects that undertook modifications to PeopleSoft financials used by the organization to maintain the corporate books.

Create overall project plans using the appropriate framework as specified by the LAO PMO. Control and coordination of all projects' plans, taking initiative to identify issues, risks and conflicts. Create, update and maintain project schedules with new and changed information received from various sources. Ensure that dependencies and links within and with other schedules are established correctly. Follow-up on outstanding action items, issues and risks and their integration into the project schedules (MS Project).

Negotiated functionality and service levels with key customers, defined system testing requirements.

Coordinated project resources including LAO staff and contractors.

Participated in strategic planning exercises related to LAO systems.

Assisted customers in obtaining maximum benefits from their computer systems.

Continuously seeking new opportunities for improved user satisfaction and IT cost reductions.

Assessed the quality and suitability of related systems development work.

Report the status of each project regularly to the senior management of Legal Aid Ontario.

Chaired and participated in meetings with stakeholders for the purposes of communication of project status, knowledge transfer.

Maintained the LAO IT Project SharePoint site for stakeholder access to project documents

Aurora International, INC. Management Consulting Aug 2009 – Oct 2011 (REF: 02)

Project Manager Location: King City, Ontario

Since 1988, Aurora International has been delivering management consulting services to companies active in the Food Industry, the OTC Pharmaceutical products sector, and to various manufacturing companies. Aurora International’s management consulting services include new brand launches, mergers and acquisitions, new business development and other senior management related activities.

As a Project Manager with Aurora International, my responsibilities included:

Research, prepare and deliver presentations to clients and potential clients using industry standard multi-media software (MS PowerPoint, Visio, Excel, Word, etc).

Create overall project plans using the appropriate framework as specified in the PMBOK. (Project Initiation, Project Charter, WBS components, etc).

Maintain the detailed master project plans (MS Project) and report the status of each regularly to each client’s senior management and to the president of Aurora International.

Auralites Inc. Manufacturing Mar 2008 – July 2009 (REF: 03)

Senior Consultant Location: Bolton, Ontario

Consultation services for this fast growing company including; computer systems re-design, best practices for critical data management and security, and upgrade to modern computing facilities.

Elections Saskatchewan Government Services Sep 2007 – Feb 2008 (REF: 04)

Project Manager Location: Regina, Saskatchewan

Project manager responsible for the computer systems procurement, installation and operations for all of the 65 provincial constituency offices of Saskatchewan during the 2007 provincial election.

Mandate was to equip all of the Province’s 65 constituency offices with the required computer systems (hardware and software) within 7 days of the official “election call”.

Successfully managed the “tear-down” and sanitization of over 200 computer systems containing sensitive government communications and data which required extensive record keeping and auditing procedures to ensure the highest possible level of data and equipment security.

Team size in excess of 100 people.

D.P. Armstrong Consulting Ltd Jan 2005 – Sep 2007 (REF: 05)

Senior Consultant/Business Analyst Location: Toronto, Ontario

Multiple smaller scale projects – example: Determine feasibility of WAN accelerator hardware by analyzing project benefits and associated costs.

Ongoing support for previously completed projects.

Clients include AGF, Digica Computers, Red-D-Arc.

Course work required for IFIC Certification.

Course work required for PMP Certification.

AGF Fund Management Ltd, Financial Services Sep 2002 – Jan 2005 (REF: 06)

Senior Consultant/Business Analyst Location: Montréal, Québec

Developed industry relationships and then chaired meetings with third party software vendors to determine data migration requirements, limitations, and feasibilities.

Manage the design, programming and implementation of programming tools to migrate AGF’s in-house portfolio and securities databases to various alternate portfolio management systems. (Software vendor selection changed three times during conversion period).

Performed risk identification and mitigation activities relating to the proposed vendor’s software and then escalated unresolved issues to the Executive Steering Committee when needed to secure their timely decisions and support.

Developed, planned, analyzed, evaluated and assigned priorities to deliverables and requirements.

Managed a system support team for the existing portfolio management system during the extended conversion period.

Red-D-Arc Ltd, Manufacturing Jan 1980 – Jan 2005 (REF: 07)

Business Analyst/Project Manager Location: Grimsby, Ontario

Developed programming methodologies for critical historical data conversion – from in-house custom Rental and CRM system to 3rd party software package. (2003-2005).

Programmed and implemented application and database design changes as required during company’s growth and changing business orientation for over 20 years (1980-2002).

Coordinated all meetings and interface with business units, staff and other 3rd party service providers.

Coordinated JAD sessions for on-going in-house Rental and CRM systems development (1980-2002).

Project managed hardware migrations when required (Microdata =>Fujitsu => Compaq) (1980-2002).

Managed multiple office networks during all phases of business growth and technology changes.

Magna Vista Capital Management Inc, Financial Services Mar 1992 – Jan 2002 (REF: 08)

Project Manager/Business Analyst Location: Montréal, Québec

Performed requirements analysis, proposal presentation to stakeholders, contract negotiations, system implementation plan, assisted with 3rd party vendor selections, maintained implementation schedule for in-house portfolio management system. (1992-1995)

Responsible for company-wide upgrade from Windows NT Server to Windows2000 Professional (2001)

Responsible for the complete software and database migration from IBM RISC 6000 AIX to Windows NT server. (1999-2000)

Provided total support services for in-house portfolio management system (PROMIS), including facilities management (1995-2002).

Dorchester Investment Management, Financial Services Apr 1994 – Jun 1997 (REF: 09)

Project Manager/Business Analyst Location: Montréal, Québec

Provided total support services for in-house portfolio management system (PROMIS), including facilities management (1994-1997)

Project leader responsible for conversion from a 3rd party off-site system to the implementation of PROMIS, an in-house portfolio management system (1993-1994).

Managed the acquisition and deployment of resources, including budget, by working with the client’s Project Managers to secure the resources required for the project

Performed a governing role for ensuring that the proposal, execution, control, deployment, training and hand off, warranty support, and closure met promised schedules.

Coordinated all meetings and other interface with business units, staff and 3rd party service providers.

Jarislowsky, Fraser Ltd, Financial Services Feb 1989 – Jul 1997 (REF: 10)

Project Manager/Business Analyst Location: Montréal, Québec

Performed requirements analysis, proposal presentation to stakeholders, contract negotiations, system implementation plan, assisted with 3rd party vendor selections, maintained implementation schedule for in-house portfolio management system. (1992-1995).

Ensured client satisfaction with the project process and project team by effective and timely communication including status reporting, continual risk/issue assessment/management and escalation, and resolution of issues as they arose.

Provided total support services for in-house portfolio management system (PROMIS), including facilities management (1995-1997)

Manage all aspects of company WAN operations (1991-1997) including hardware selection, network software and support.

Montrusco Associates Inc, Financial Services Jan 1987 – Mar 1997 (REF: 11)

Project Manager/Business Analyst Location: Montréal, Québec

Provided total support services for PROMIS, the client’s in-house portfolio management system, including facilities management (1992-1997).

Lead JAD sessions with the purpose of developing a superior portfolio management computer system “PROMIS”.

Coordinated systems development for PROMIS (a major application, the development project budget was in excess of 2 million)

Defined the project requirements including information and data needs, business analysis and programming.

Project leader responsible for conversion from 3rd party vendor system to PROMIS. (1989-1991).

Plan implementation, develop hardware requirements, and prepare software installation schedules. Joint development project with Bolton, Tremblay (1987-1989).

Bolton, Tremblay Inc, Financial Services Jan 1987 – Mar 1997 (REF: 12)

Project Manager/Business Analyst Location: Montréal, Québec

Provided total support services for in-house portfolio management system (PROMIS), including facilities management (1993-1997)

Project leader responsible for conversion and implementation, including company WAN (1991-1992)

Lead JAD sessions with the purpose of developing a superior portfolio management computer system. (1989-1991).

Plan implementation, develop hardware requirements, and prepare software installation schedules. Joint development project with Montrusco Associates (1987-1989).

Professional Designations

Project Management Professional (PMP) March 2008

Investment Funds Institute of Canada Certification November 2006

Education and Professional Development

Bachelor of Commerce, Major in Computer Science McGill University

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