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Manager Office

Location:
Charlotte, NC
Posted:
July 21, 2015

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Resume:

JANE BOYLE WEBSTER

**** ***** **** ********* 704-***-****

Charlotte, North Carolina 28215 acqurc@r.postjobfree.com Objective: To apply my organizational, computer, and management skills to a firm’s operations and service delivery on a part time basis.

Capabilities:

n Proven track record in organizing work and paper flow, and delivery of quality work and service. n Proven track record in customer service and office management. n Work well under pressure, willingly assisting peers and superiors in a teamwork environment. Employment:

Mar 2000 Self Employed

Present

Designed file and financial management systems. Typed up proposals and presentations. Created procedure manuals. Set up confidentiality agreement systems. Designed and assisted with design of web pages. Various graphic needs.

Oct 1998 Lawyers Title Insurance Corporation (LandAmerica), Charlotte, North Carolina 704-***-**** Mar 2000 Executive Administrative Assistant and Commercial Underwriter Responsibilities: Accounts receivable; payroll preparation; invoicing; preparation of monthly new order and revenue reports; revenue forecast; oversee work loads; commercial underwriting; report to Branch Manager and State Manager; interface with attorneys and potential clients; handle public relations matters; interview and evaluate potential employees; supervise and train staff; assist in development of Business Process Plan. Achievements:

§ Successfully completed training on newly developed software

§ Trained Charlotte Office on new software; Became Expert User of the new software

§ Developed work plan to get the office caught up to a 3 day backlog;

§ Assisting with the ongoing development of forms, testing of new forms, and development of National Standards May 1995 Heery International, PC, Charlotte, North Carolina 704-***-**** Oct 1998 Office Manager and Marketing Coordinator

Responsibilities: Assist Project Managers in the administration of projects; prepared schedules, spreadsheets, reporting forms; set up meetings with consultants and clients; attended construction administration meetings; Prepared proposals and presentations for prospective projects; interface with clients and consultants; lead generation and tracking; attend meetings and functions; timely financial reporting of the Charlotte and Fayetteville Offices to the home office; manage day-to-day operations; supervise and train new staff; assist in hiring new employees. Achievements:

§ Developed effective reporting and administration tools for Project Managers

§ Designed financial spreadsheets to facilitate financial reporting to the home office.

§ Developed marketing materials and database for the Charlotte and Fayetteville Offices.

§ Successfully implemented marketing strategies for North and South Carolina.

§ Created procedures manual for the Charlotte and Fayetteville Offices. Nov 1990 Self Employed, Charlotte, North Carolina

May 1995

§ Prepared various presentations and bid packages for various architects

§ Designed and prepared documents for various clients, including: Custom Spreadsheets and Database; College course curriculums; Business Plans; Custom Business Forms; Interior Design Services

JANE BOYLE WEBSTER Page 2

Apr 1989 Optima Capital, Charlotte, North Carolina 704-***-**** Nov 1990 Securities Assistant

(laid off)

Responsibilities: Maintain NASD files (compliance); register sales representatives; set up client accounts; seminar coordination; daily sales reports to president; marketing support; portfolio maintenance; interface with clients and other professionals; and regulatory administration. Achievements:

§ Successfully set up the new Securities Division

§ Completed the NADS audit – 100%

§ Designed client file spreadsheets

§ Assisted in the design of marketing tools for hotel offering Mar 1988 Investors Title Agencies/Charlotte, Charlotte, North Carolina 704-***-**** Mar 1989 Manager

Responsibilities: Hire new employees; supervise and train new staff; organize office work; keep files up-to-date; timely reporting to home office; assist with work loads; secure title insurance business from Attorneys, Mortgage Lenders, Realtors and Builders through routine personal relations calls and deliveries and attendance to Homebuilders and Mortgage Bankers functions and meetings. Achievements:

§ Successfully Managed two offices

§ Developed and implemented marketing strategies, and increased production, which in a period of 9 months ranked the office 1st and 2nd out of 14. Up from 13th and 14th. Feb 1983 First Title Insurance Company, Charlotte, North Carolina 704-***-**** Mar 1988 National Title Insurance Company (Underwriter for Minnesota Title and American Title) Manager

Responsibilities: Hire new staff; Supervise and train staff; organize office work; manage administrative duties; commercial and residential underwriting; computer administration; monthly reports to First Title home office, Minnesota Title and American Title offices; supplies; payroll and bookkeeping. Achievements:

§ Successfully trained office staff on new computer system resulting in a smooth transition

§ Designed and authored Office and Procedure Manuals

§ Authored technical operational and maintenance manuals for computer systems

§ Obtained North and South Carolina Title Insurance Underwriters License

§ Administer Escrow Accounts

§ Successfully assisted employees in obtaining underwriting licenses

§ Instrumental in a smooth transition following the resignation of the President and Vice Presidents. Software/Skills:

Microsoft Office ’13, ’95, ’97, ’98, ’07, ’08 (Word, Excel, Access, Outlook, PowerPoint and Publisher) Microsoft Project Microsoft Expression

Quark Express Macromedia – Dreamweaver & Fireworks Adobe Professional AutoCad Light

Adobe Creative Suite iMAC – iMovie, Final Cut Pro, Quicktime Microsoft SharePoint Various Movie editing software packages Transcription Typing 75-80 WPM

Languages: Bilingual – Spanish (written & spoken)



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