Customer Service Accounts Payable

HIGHLIGHTS AND QUALIFICATIONS

- System: JDE, SAP Blueprint P16, MAPICS, IRENE

- MS Office skills: MS Excel (PVOT, VLOOKUP, etc), MS Word, MS Powerpoint

- Eager to learn and willing to undergo training to enhance my abilities and skills

- Fast-learner and can work under pressure and with minimum supervision.

- High analytical skills.

SCHOLASTIC BACKGROUND

Tertiary 2002 - 2006 Bachelor of Science in Accountancy Polytechnic University of the Philippines – Sta. Mesa, Manila Secondary 1998 – 2002 Quirino High School – Project 3, Q.C. Elementary 1996 – 1998 Quirino Elementary School – Project 2, Q.C. EMPLOYMENT RECORD

VESTAS BPC PHILIPPINES, INC.

September 2014 – present

Accountant

Knowledge transfer in Husum, Germany, Europe

October 1, 2014 – December 4, 2014

Responsible for acquiring knowledge for PTP Accounts Payable Process such as:

- Receive invoices, credit note and statements of accounts (paper or electronic)

- Handling Invoices - XA/ Posting of Invoices

- GRNI and Accruals Reporting

- Posting of Inventory Management and Product Cost Control

- Preparation of SOX controls

- Facilitates work-shadowing/training with Junior Accountants in Manila

- Creation of SOP manual

Accounts Payable Focal and Team Auditor

- Focal for invoice processing

- Conducts review of posted items to catch errors and provides resolution for them

- Issue resolution

- Generates Audit report for process and performance assessment

- Invoice assignment

Accounts Receivable Focal

Focal for AR

Clearing of Incoming Payments (Nordea, Commerzbank, Sparkasse)

Booking of AR invoices

Preparation of AR SOX Controls

Unallocated transaction review

Nature 2300 reclassification

Follow-up of open AR Items (uncollected invoices)

Issue resolution

SHELL BUSINESS SERVICE CENTRE – MANILA

June 2009 – September 2014

Accounts Payable Associate

Invoice Processor

- Process invoices in accordance with standard procedures set out in the standard AP Work Instruction as well as in the agreed-upon country specific guidelines

- Ensure that all inputs are correct prior to completion or posting of invoices to avoid re-work

- Investigate queries raised by stakeholders

- Respond to vendor inquiries in a polite and helpful manner

Task Force/Issue-Resolution Analyst – 2011

- As a technical resource, assist new Invoice Processors with their training needs

- Daily desk management and labeled items monitoring

- Weekly escalation of labeled items

- Conduct labeled items clean-up in time for mid-month and month-end reporting

- Conduct in-depth resolution process

- Coordinate response to Customer Service inquiries

- Assist Team lead in incident investigation and provides timely feedback

Disbursement Audit Analyst – 2011

- Conduct review of posted items to catch duplicate items and provides resolution for them

Disbursement Audit Backup – 2012

- Handles disbursement audit process in the absence of DA Analyst

VHD (Vendor Help Desk) Analyst - Jan to Feb 2013

- Handle vendor inquiries through emails and calls.

- Escalation of invoices being followed-up by vendors.

- Assist in resolution of issues regarding invoices of vendors (short payments, incorrect payments, etc.)

RTV (Return to Vendor) Analyst - 2011 to Sept 2014

- Handles rejection of noncompliant invoices as well as business-rejected invoices

- Coordinates with vendor regarding their rejected invoices and provide assistance in order for their invoices to be paid

- Maintains the RTV mailbox for vendor inquiries regarding rejections.

- Generates report for the top vendors – volume and value and the corresponding reasons, and communicate it with the business and the vendor for resolution.

Duplicate Scanned Invoices Report - 2014

- Reviews invoices being scanned in duplicate and finds reasons for them and communicate to the vendor or the scanning team if it is their fault.

- Generate report for the top vendors who are sending in same invoices numerous times and communicates it to them to try and minimize the issue.

iPortal Corrections - 2014

- Focal for the corrections to be made on documents registered in iPortal

- Logs these corrections and reviews if to be tagged as error. Generates the error report needed for the processing efficiency report.

Deletions Report - 2014

- Runs the report for the deleted documents in the workflow.

- Reviews the data versus the logged deletions and finds the discrepancy.

- Review the reason for the discrepancy and communicate with the concerned party and provides resolution for it.

ACS MANUFACTURING CORPORATION

January 2009 - May 2009

Accounting Staff

- Handle payroll-related tasks.

- In charge of processing SSS, Pag-Ibig and Philhealth – related documents. GENTRADE INTERNATIONAL PHILIPPINES

June 2007 – April 2008

HO - Junior Accounting in Charge

- Process payables of the assigned branches (Motorcycle invoices, utility bills and other payables)

- Process and monitor petty cash of the assigned branches

- Update journal entries necessary for Financial Statements preparation AMKOR TECHNOLOGY PHILIPPINES

Production Operator

April 2005 – May 2005

AWARDS AND RECOGNITION

Shell Business Service Centre – Manila

2014 CFL Nominee for March 2014

100% Accuracy Invoice Processing for the month of Feb 2014 2011 Job Grade Upgrade – April 2011

Special Recognition Award (SRA) – November 2011

2009 New Hire Topnotcher - July 2009

Perfect Attendance Award 3rd Quarter – October 2009 PERSONAL PROFILE

Date of Birth : October 1, 1985

Place of Birth : Manila

Age : 29 yrs. old

Nationality : Filipino

Religion : Evangelical

Civil Status : Married

CHARACTER REFERENCES

Available upon Request

“I hereby certify that the above information are true and correct to the best of my knowledge and belief.” Camille Anne M. Dado

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