Project Manager

PallaviSantoshBhise

B-***, Vasant Pride, Thakur Complex, Kandivali (E), Mumbai – 400101

Contact:+91-996*******; Email: acqu8q@r.postjobfree.com

PROJECT MANAGER

Seeking to be a Senior Project Manager / Delivery Manager/ Program Manager / Scrum Master willing to explore client interfacing assignments like consulting, project management, implementation, etc., with a well-established and globally reputed organization in IT sector, by utilizing the following strengths…

Extends cross functional expertise inbusiness analysis, project management, program management, process management, risk management, client relationship management and resource management.

Possessing 5 years of sound exposure in Business Analysis Consulting and Project Management in the BFSI domainwith sound knowledge in onsite-offshore model.

Demonstrated exposure in steering the entire project management activities right from inception till delivery within assigned time, quality and budgetary parameters effectively and efficiently.

Adroit in generating project scope, preparing initial requirement documents, handling project costing & budgeting and attaining all commercial milestones.

Proficient in client interaction, understanding business requirements, requirement gathering & analysis, evaluating end-user requirements and developing customized solutions and products.

Adept in conducting gap analysis, documenting product enhancements, creating change requests in the business requirement document & use cases and executing test plans to meet user acceptance testing.

Efficient team leader, combining sound communication, interpersonal, problem solving and motivational skills with analytical capability to attain organizational objectives.

Thrive in a deadline intensive environment, multi-tasking, perform under pressure and meet deadlines.

Ability to use sound judgment & decision-making skills and effectively perform in a self-directed environment.

An articulate communicator with proven interpersonal and negotiation skills, honed with excellence and ability to work under pressure in a fast-paced and sensitive environment

Self-motivated and goal-oriented with a high degree of flexibility, creativity, commitment and optimism.

Professional Experience

Diebold Systems Pvt. Ltd., Mumbai

Project Manager (Dec 2014 – till date)

Company Profile: Diebold, Inc. is a NYSE listed (DBD) financial self-service, security and services company that is engaged in the sale, manufacture, installation and service of self-service transaction systems (e.g., ATMs and cash recyclers), branch automation solutions, electronic and physical security products (including vaults and currency processing systems), and software and integrated systems for global financial and commercial markets.

Key Profile: The role involves managing the planning, development & delivery of the Diebold software suite Agilis & EmPower applications.

Program Managing release of various Diebold Software Products with development teams in US, Brazil and India

Preparing high level project and deployment/release plans & ensuring timely execution of the same

Publishing Weekly & Monthly Dashboards for all projects to various stakeholders and to executives

Risk mitigation & management. Ensure that all dependencies are covered and immediate risks are highlighted & mitigated without any adverse impact on the project.

Interacting with Product Manager to firm up the business user stories

Adhering to the ‘Agile’ framework for project execution. Conducting daily stand ups, weekly ‘iteration reviews’ & plans

Performing Project Planning, execution, monitoring, resource planning, and creation of Testing & Release strategies.

Monitoring Software support for Level 3 issues reported to development team & ensure quick turnaround for high & critical issues

Estimating, tracking the hardware requirements for the team

Project handled: Multiple releases of ATM application interface : Agilis 3 NDx SP6+, Mayfair Imaging v7.0, Symantec Endpoint Protection 12 for XFS, Agilis 3 Maintenance v2.5+

Conducting Internal project Audits to ensure process adherence

NeoGrowth Credit Pvt. Ltd., Mumbai

Manager PMO (Dec 2013 – Dec 2014)

Company Profile: NeoGrowth Credit is a non-banking financial company registered with RBI. NeoGrowth has a niche loan product in the lending business targeting small and medium sized retailers which is entirely different from a typical bank loan which bypasses the lengthy procedures of underwriting and cumbersome paperwork, removes the burden of a fixed EMI system and most importantly, removed the necessity of the merchant to visit the financer's location at every stage.

Key Profile: The role involves managing the planning, development & delivery of the NeoGrowth product

Manage and coach employees in project management best practices and tools in accordance with defined PMI Processes

Drive accountability and maximize resource utilization of outsourced IT Development team

Manage, monitor and track resources’ time for projects.

Estimate staff resource needs for successful project delivery

Create monthly project status report for financial application used by NBFC

Responsible for handling change management meetings and maintaining highest level of processes and documentation.

Oracle Financial Services Software Ltd., Mumbai

Senior Consultant (Nov 2009 – Nov 2013)

Associate Consultant (Nov 2007 – Nov 2009)

Company Profile: OracleFinancial Services Software limited, majority-owned by Oracle, is a world leader in providing IT solutions to the financial services industry. With its experience of delivering value- based IT solutions, Oracle Financial Services Software understands the challenges that financial institutions face: The need to build customer intimacy and competitive advantage through cost-effective solutions while adhering to the stringent demands of a dynamic regulatory environment. It offers financial institutions the world’s most comprehensive and contemporary banking applications and a technology footprint that addresses their complex IT and business requirements.

Key Profile: Joined OFSS as Associate Consultant (Software Developer),rose through promotions to be Senior Consultant and was responsible for driving process improvement / change management initiatives across the vertical.

Instrumental in gathering and defining business requirements to improve business processes and translate the requirements into systems solution

Managed overall client relationship and was responsible for mentoring project teams

Involved in preparing Bid Packs / response to RFPs consisting of Profitability Workbook (BPW), Risk Analysis Workbook (RAW), work estimation, resource management

Actively involved in preparing annual budgets and controlling finance coupled with strategic planning, forecasts and budgetary allocations

Coordinated with clients to define engagement models along with project development and resource estimates.

Managed the complete life cycle of development/ project support

Maintained high coding standards and practices and exercising quality control on all aspects of software development

Provided guidance on the projects and its requirements to the clients over the technology, processes and applications while updating them on the regular project related developments

Ensured client’s issues were promptly addressed & documented; provided resolution in a timely & professional manner and passed them to correct channels.

Efficiently managed entire day-to-day activities covering wide functional areas include designing & developing the workflow program, debugging and troubleshooting of the application.

Analyzed requirements and ensured timely program delivery in conformity with quality standards.

Interacted with the management, team and associates to facilitate smooth communication to understand and deliver projects as per client requirements

Collaborated with the team members to maintain continuous information regarding the project status & progress. Designing, developing, testing, troubleshooting and debugging of the applications

Interacted with clients regarding planning and project execution and responsible for generating reports, punch-point reports and point deviations

Provided post-implementation, enhancement, maintenance and onsite support

Organized and managed resources for the project that entails creating estimates for the project, work breakdown structure, project plan, contingency plan & schedules within defined scope, quality, time and cost constraints.

Managed smooth implementation &testing of the application at client location

Effectively supervised the activities of the development and test teams involved in the Projects

Patni Computer Systems Ltd., Mumbai

Software Engineer (Jan 2006 – Nov 2007)

Company Profile: Patni Computer Systems provides Information technology Service to clients in diverse industries. Patni has noteworthy technical expertise in the fields of enterprise applications, enterprise systems management, e-business and embedded technology. An ISO 9001:2000 certified company; Patni has the distinction of being the largest company in the world that has all its development centers assessed at SEI CMM Level 5 and P-CMM Level 3.

Key Profile: Joined Patni as a software engineer and worked in close cooperation with project managers and functional team members on various development projects

Proficiently provided programming estimates, identified potential problems and recommended alternative solutions

Documented business requirements from managers & end-users and assessing business processes, workflows and systems to identify opportunities for improvement encompassing requirements gathering, gap analyses & process

Accountable for completing deliverables within defined timelines, including preparation/ maintenance of project plans, estimates and schedules

Actively involved in ensuring transparent flow of communication pertaining to the program activities to the core team by conducting regular core team meetings

Designed, analyzed, coded, documented and implemented applications that supported and enhanced administrative and associated systems.

Responsible for custom application, report creation & maintenance

Databyte Services & Systems, Mumbai

Software Engineer (Aug 2003 – Dec 2005)

Company Profile: Databyte Services & Systems Pvt Ltd provides custom-made solutions for clients in the area of data communication and security including monitoring and surveillance. The company offers solutions for end-to-end data communication systems.

Key Profile: Joined Databyte as a software engineer and was responsible for software / application development and ongoing support for various clients.

Responsible for client's Requirement Analysis, Designing, Coding, Testing & peer code review, effort estimation.

Translating high-level business and user requirements into detailed functional specifications

Proficiently provided programming estimates, identified potential problems and recommended alternative solutions

Academics

B.Tech (Computer Science), Institute of technology for Women, SNDT University, Mumbai, 2003

Certifications

Certified Scrum Master, Scrum Alliance, 2015

PMP Certified,Project Management Institute, 2011 (renewed in 2014)

ITIL Foundation V3 2011, PEOPLECERT, 2013

Skill Set

Project Management Scrum Implementation Operations Management Test Planning Product Development & Support Model based Designing Strategy Planning Project Transitions Software Configuration Management Bid Management System Analysis & Design Scope & Release Management Maintenance Client Relationship Management Quality Assurance IT Consultancy Resource Optimization Documentation and Proposals Team Management Technology Resource Hardware and software fundamentals Prototyping Technology Building Services Management

Technical Skills

Technologies/Frameworks

Microsoft .NET framework 3.5/2.0, COM/DCOM, ActiveX

Web Technologies

ASP.net, VB.net, XML & HTML

Databases

SQL server 2005/2000, MS Access, MySQL

Languages

C#, VB, VBA

Development & Source control tools

SQL

Personal Particulars

Date of Birth: 16th Jan 1982

Languages Known: English, Hindi and Marathi

Enclosed: List of projects handled - Annexure

Annexure

Oracle Financial Services Software Ltd

PMO Activities Jan 2012 to Nov 2013 PMO Lead

Responsible for monthly status report – tracking, monitoring financial aspects as per the project plan, conducting review meetings with concerned stake holders in case of any discrepancies.

Responsible for monitoring & tracking projects as per the plan, scheduling regular meetings with concerned stakeholders & updating them, working closely with SQA team to track & prevent defects, helping the project teams in closure of projects & documenting the lessons learned.

Handling resource management activities for delivery projects; was successful in utilization of bench resources by providing them adequate trainings.

Infrastructure activities –

Successfully procured server & implemented Oracle Test Manager as a move to efficiently & accurately track defects.

Is involved during tech-refresh activities of servers. Keeping inventory of existing, in warranty & any further requirements on quarterly basis in co-ordination with delivery teams.

Is also responsible for ad-hoc activities carried out as part of standardization.

Is responsible for looking after compliance related activities and ensuring the respective projects follow the rules & regulations as mentioned in the MSA.

Manager Controlled Assessment using Microsoft Expression Blend for Agile prototyping Sep 2010 to Dec 2011 Project Manager

This project is an evolving replacement system for existing RCSA system. It focuses on Managers involvement in the assessment process and would eventually cater to all the processes followed by RCSA. Managers are responsible for sustaining strong controls and they ensure resolution of issues that are identified through proofs, reconciliations and exception reports.

Catalyst using ASP.net, VB.net, C#.net and SQL Server Oct 2009 to Aug 2010 Team Lead

This project mainly dealt with management of Risk and Control Self-Assessment (RCSA) process. The RCSA process facilitates Citigroup’s adherence to internal control over financial reporting, regulatory requirements (including Sarbanes-Oxley), FDICIA, Basel II and the alignment of capital assessments with risk management objectives

Global DA using VB, C++, COM Dec 2007 to Sep 2009 Team Lead

This project mainly dealt with retail banking portal and handled changes required for various countries. Changes were in form of:

Addition of new functionality /changes in existing functionality

Providing Hot fixes for production activities

Providing SIT/UAT support for third party vendor.

Maintenance activities.

Patni Computer Systems Ltd

Pension Management using VB, COM and SQL Server Jan 2006 to Nov 2006 Developer

This project dealt with changes required in the existing Pension System to add functionality for Tax rules newly introduced. Its objective was to re-launch pension system for as per new tax rules.

Fund & Property Management using VB, COM, XML and SQL Server Dec 2006 to Nov 2007 Developer

This project dealt with changes required in the existing SIPP System to add functionality for Fund Supermarket investment. This includes recording investment details, maintaining transactions and payment matching. Its Objectives were to give clients the ability to manage funds part of SIPP online via a fund supermarket, provide online administration service for funds via a fund supermarket and integrate into SIPP rebranding proposition

Databyte Services & Systems

Loan/Fund Management using VB, COM, Crystal Reports and SQL Server Sep 2003 to Dec 2005 Developer

This project dealt with management of loans given to army personal based on their basic salaries for purchase of Car / Scooter / Computer. The system generated various reports like waiting list, sanction list, rejection list, rejection waiting list, sanction letter, rejection letter, list brought forward from previous financial year, etc.

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