Educator, Translation Specialist (Spanish), Past Marketing

Phone: 714-***-****

Email: ************@***.***

KENNETH A. GANTZ

Education

Psy D 1999 Clinical Psychology, Individual, Family, Child Emphasis

California School of Professional Psychology (now called Alliant International)

M.A. 1997 Clinical Psychology

California School of Professional Psychology, Los Angeles

B.A. 1995 Major: Psychology Minor: Sociology

California State University, Fullerton

Honors

Scholarship Winner, U.F.C.W. graduate level 1996

Graduated Summa Cum Laude (with highest honors), California State University, Fullerton, 1995

Golden Key National Honors Society Member, 1994-1995

Psi Chi National Honors Society Member, 1993-1995

Dean’s List every semester attended.

Professional Experience

Translation Specialist I am independently contracted by a number of US companies to translate documents from English to Spanish and also to proofread documents and paid per project/or per hour

Language Instructor Have been teaching Spanish (and English to latinos) for the past 5 years in many settings on a group and individual basis. I currently have two classes of interactive learning running at the present time.

Independent Contractor Appointment setting in multiple states for several sales reps in two state

Companies specializing in payroll/accounting/HR services to businesses.

Compensated hourly at $10 to $15 per hour depending on campaign.

Aug 2009 through Mar 2015

PEO Experts Top Marketing Rep and Team Manager for California-based professional employment organization I produced the most sales from my appts in the TM dept and have been 2nd in applications the past year. I led a team of other reps in Costa Rica nationwide. 175 to 200 calls per day with Inside Sales Dialer and Salesforce.. Program is currently under review---can provide a quality reference.

Sept 2008 Aug 2009

One Source Telecom --Prospecting and marketing from cold-call level to warmer leads to sell telephone

Dec. 2007 to June 07 lines with local, long-distance, and internet connections for business use. Moved

from fronter to closer in two months and completed 15 sales in the next two months. Proficient with windows, telecom programs, and also followed up with customers and AT&T customer service to ensure execution of switching customers current protocol to AT&T programs.

Soluciones Idiomaticas

Oct.2007 to Dec 2007 --Taught English to corporate managers and agent staff at all levels from Touchstone Series books using the lexical and communicative approaches fostering mastery of pronunciation, vocabulary, reading and writing comprehension, and mastery for job-related skills.

Mortgage One & Finance

April 2007-August 2007 --Top phone marketer/trainer for USA-owned call center in Zapote, CR. Averaged 3 to 4 quality leads per shift, and around 70 per month. Also assisted all 10 other marketers with generating leads and collecting crucial information on credit applications (i.e. social security numbers). Voted employee of the month in July 2007. Left company motivated and in excellent standing. Company laid off all 14 employees due to the mortgage crisis/economic problems in the housing/mortgage market in the USA at the present time.

Vinyl Window Broker

July 2006 present --Leading salesman/marketer/appt.setter on outbound phone leads (about 200-300 calls per shift) pitching vinyl/double-pane windows sponsored by the gas company; company has been selling windows to homeowners and other companies in LA and Orange County for about 20 years. Have initiated 52 sales (second-most in the marketing dept.) since early August 2006.

Club Z Tutoring

Tutor (part-time)

March 2006-June 2006 --Tutored children ages 6-14 in all subjects, primarily in the language arts (reading, spelling, grammer, reading comprehension, mechanics). Caseload of 4-6 children taught in child’s home with parental supervision.

Alzheimer’s Association OC

Helpline Specialist

October 2005-Feb. 2006 -- Provided emotional support, information, and referrals to patients, caregivers, and professionals related to Dementia of the Alzheimer’s Type and Related Dementias telephonically and on a walk-in basis at the agency. Collaborated with team members to update Helpline materials and ensure accuracy of research, literature, and all important documents associated with helping the community at large. Averaged 10-20 minutes on the phone with each caller with around 180-200 people a month helped and reassured. Received high scores on outcome measures from callers. Entered all data on a daily basis in database confidentially and followed up with callers as appropriately needed.

University of Phoenix --Recruited and enrolled students for La Mirada Learning Center undergraduate and graduate students

Enrollment Counselor In the Southern California Campus.

April 2005-Oct. 2005 Duties include calling and emailing

Prospective students, assisting with

Marketing efforts and following through

With enrolling and admitting students

To the desired degree programs.

Alliance Funding Group -Corresponded with nationwide

Anaheim, Ca. Businesses of all types to assist in

Account Executive Commercially financing equipment

August 2004-Mar 2005 For business use. Involved

Screening businesses on the

Telephone, assuring bank approval

And working with team members

To fund transactions upon approval.

Ameriplan USA Home- -Recruited and lead brokers to

Based Regional market an affordable healthcare plan

Sales Director that is competitive with traditional

July 2003-May 2005 insurance; also marketing the health

Plan to consumers via businesss to

Business and through telemarketing/

Internet tools.

City of Angels Medical

Center, Ingleside Campus

Rosemead, Ca.

Case Manager

Oct 2003--June 2004 -- Assisted therapists in assuring group

Attendance with patients and providing

Direct psychosocial interventions.

Following up with patient’s psychiatrists,

Therapists, and nurses to ensure follow

Through on current treatment plans.

Assisting patients with linkage in the

Community.

Wilene’s Regrowth Center, Pomona, CA

Psychologist (Unlicensed)

August – October 2003

Assisted with program development and quality assurance issues

Reviewed progress notes and staff development, as well as responsible for other administrative functions

Tri City Mental Health Center, Pomona, CA

Waivered Psychologist (Unlicensed)

May 2000 – August 2003

Provided therapy, case management, and consultation and supervision to staff

Managed a case load of 20-70 children and their families

Saw clients and families in their communities through the Rowland Unified School-based contract program and on outpatient basis at children’s center.

Conducted monthly family meetings with treating clinician and family members, and provided families with community resources

Dealt with client issues including anxiety, depression, impulse control, school behavioral problems, parenting issues, ADHD, domestic violence, and abuse

Other responsibilities included community outreach; educated school staff, parents, and community liaisons; and ensured documentation standards in clients’ files

Enki Youth and Family Service, Covina, CA

Registered Psychologist

August 1999 – May 2000

Provided psychotherapy and screening assessments, as well as case management services to approximately 20 clients per week

Taught anger management and social skills to adolescents

Presenting problems included conduct disorder, ADHD, depression, mental retardation, anxiety, abuse, and foster care placement

Clients had school-related problems; dealt with court-ordered requirements and individualized education plans

Gained experience partly to complete hours for licensure in California

Family Counseling Services of San Gabriel Valley, San Gabriel, CA

Intern

September 1998 – 6/1999

Completed 750 hours for licensure as individual, family, and group therapist for adults and children at non-profit agency

Responsible for case load of 8-10 cases weekly, conducting psychotherapy, writing assessment reports, treatment planning.

Taught weekly psycho educational/process group on communication and conflict resolution

Dealt with issues such as child abuse, grief and loss, marital and family communication difficulties, depression, anxiety, chemical dependency, child custody, and school behavioral problems

Presented formal and informal case presentations to supervisors and other interns

Interacted with the legal system and other community issues which fostered development of clinical skills

Behavioral Health Care Hospital,

Alhambra, CA

Intern Clinical Assistant

August 1997 – August 1998

Completed 1000 hours for licensure as group therapist at private psychiatric hospital.

Led and co-led process and psycho educational group sessions for inpatient adults with variety of mental health issues, including psychosis, depression, anxiety, eating disorders, and chemical dependency.

Santa Anita Family Service, Monrovia, CA

Practicum Student

August 1996 – July 1997

Worked as a practicum level intern as individual and family therapist

Conducted individual, conjoint, family, and group therapy with clients of all ages, and dealt with broad range of dysfunction

Co-led drug and alcohol aftercare support group, and latency-aged play therapy group for girls

Responsible for individual client case load of 5-6 per week with at least one intake

Conducted psycho diagnostic assessment, case presentations, and treatment planning.

Pasadena City College, Pasadena, CA

Field-Based Clerkship Student

September 1995 – May 1996

Conducted on-site testing of college students to assess eligibility for special services.

Administered WAIS-R, Wide Range Achievement Test, California Verbal Learning Test, Rey-Osterrith Complex Figure Test, Raven Progressive Matrices, Woodcock-Johnson Psycho educational Battery (I and II)

Assisted supervisor by doing clinical intakes, testing, and partial psychological assessment

Boys Republic, Chino, CA

Student Intern

Summer 1994

Co-led group counseling sessions in process-oriented groups with court ordered juvenile offenders

Attended meetings with family members and probation officers

Wrote progress evaluations of clients

California State University, Fullerton

Research Assistant

Spring 1994

Administered, scored, coded, and analyzed data for psychological study involving gender related issues and psychological adjustment

Work acknowledged in published Article in the Journal of Social Psychology and Personality, September 1995

Professional Qualifications and Skills

Strong phone and computer/typing skills

Strong communication and leadership skills

Empathic listener

Spanish speaking (about 60-70%)

Strong respect for cultural diversity

Self Aware and Emotionally secure – Effective in public speaking and in groups

Creative thinker and planner; good time-management skills

Reliable, hard-working, and works well as a team member

Cooperative, fast-learning, articulate, and interpersonally skillful

Compassionate, genuine, and empathetic; high positive regard for others

Fast worker and very organized – self sufficient

A positive team member

***REFERENCES CAN BE FURNISHED UPON REQUEST***

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