Service Engineer

Mr. David Rota

Willow House, *** Chapelgate, Sutton St James, Lincolnshire, PE12 0EF

Home: 019**-****** Mobile: 077**-******

************@*******.*** or *****.****@*******.**.**

D.O.B: 21st July 1964

Experienced Service Manager within the refrigeration and air-conditioning industry, with excellent customer support and communications to clients. I am also a fully experienced engineer with 16 year’s refrigeration experience and full f’gas 2079 city and guilds certification, I also currently have 7 years’ experience as a service manager.

KEY ATTRIBUTES

Providing high-level of customer service support.

Acquiring new clients/service work/contracts.

Sourcing, Pricing, Purchasing/Ordering of all equipment.

Providing all quotations/risk & method statements.

The booking/arranging of required engineers training courses.

The day to day management of the engineers and the department.

Computer literate (word, excel, plus various other software)

Ensuring all maintenance (ppm) is fulfilled.

The hiring of equipment and contractors as and when required.

Achieving my goals and keeping all customers happy.

Quick to pick things up and keen to see the job through to the end.

Enjoy traveling throughout the UK. And hold a full clean licence.

EMPLOYMENT EXPERIENCE

Currently Employed

Service Manager.

Climatec Ltd, Unit 23 the Empire Centre, Imperial Way, Watford, Hertfordshire, WD24 4YH.

Started 14th February 2005 – Mobile Service Engineer (UK Coverage)

Service, Repairs, Diagnostics, Installation, Commissioning, Calibration. Throughout the UK

Cascade, single stage, medical cabinets, humidity systems, Water Chillers, Liquid nitrogen units, Fluid baths,

All environmental test chambers worked on plus Ovens & Cabinets, Chillers & walk-ins.

From 20th September 2008 – Service Manager (Watford Office)

The booking of all service calls, allocating jobs, locating parts and ordering.

Keeping preventative maintenance records and schedules.

The general running of the service department.

Site visits plus covering emergency breakdowns.

From 3rd December 2012 – Service Manager (Home)

As above and computerised running of the service department.

Plus occasional site visits.

With communication to head office and engineers via Email and Phone.

Online cloud based software and service system and electronic diary

(1)

Service Engineer

Coldcare Refrigeration Ltd, Unit 10 Langley Wharf, Railway Terrace, Kings Langley, Hertfordshire, WD4 8JE

Employment Started 8th February 1999 to 11th February 2005

Service, repair, installation of vehicle air conditioning.

Service, repair of transport refrigeration systems.

Service, repair, installation split a/c systems, Dehumidifiers, ice machines, portable a/c units.

Installation and repair of LPG gas systems.

Installation small refrigeration systems and heating systems.

Panel van conversions and small amount of promoting and tendering for potential new customers in the field.

Vehicle Security Engineer

Simba Security Systems Ltd, 8 Mulberry business centre, Quebec way, surrey quays, London, SE16 1LB

Employment Started January 1996 to 29th January 1999

Installation of all types of alarm systems and stereos.

Service and repair of all alarm systems.

Installation of immobilisers, tracking devices, and bomb detection devices.

Vehicle Security Engineer

Various companies

Employment started 29th August 1985 to 10th December 1996

(Full details can be supplied on request)

Installation of all types of alarm systems and stereos.

Service and repair of all alarm systems.

Installation of immobilisers, tracking devices, and bomb detection devices.

Installation of mobile phones.

The training of new engineers.

Other past Employment History

Sub-contractor to North Thames gas.

Sub-contractor to Thames water.

Building industry construction & plastering.

Tyre fitter and mot tester.

(2)

EDUCATION & TRAINING

William Penn School

Shepherds Lane

Rickmansworth

Hertfordshire

WD3 8JN

GCSE: English B, Maths C, History C, Geography C, Biology D, French E,

Woodwork A, Metalwork B,

Watford Leggett’s Campus College

Leggets Way

Watford

Hertfordshire

WD24 5TD

Certificate: 1 week course LPG – Practical – Pass (certificate issued 2nd February 2001)

1 day theory exam LPG – Pass (certificate issued 2nd February 2001)

Cool Concerns Ltd

Unit 5, Duddage Business Park

Brockeridge Road

Twyning

Tewkesbury

GL20 6BY

City & Guilds: 2078 certificate Pass (awarded April 2005)

Ellis Training Consultancy

Hobson House

Sopers Road

Cuffley

Hertfordshire

EN6 4RY

City & Guilds: 2079 Category 1 Pass on both accounts (awarded August 2012)

CORE SKILLS

Team leadership, ppm schedules and quotations, sourcing parts at great rates

IT Skills: Microsoft Office: Word, Excel, Adobe, Outlook and Explorer & Chrome

Achieving the targets, Friendly approach, keeping clients happy.

Willing to learn, and travel as necessary.

INTERESTS

Family, Travel, Woodwork, Furniture/refurbishment, DIY, Gardening/Growing, Computers/Internet, Video/Games, Walking, Socializing,

References available on request from

Employer, work colleague, customer and personal reference

(3)

Contact this candidate