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Intake Specialist

Decatur, GA, 30030
March 08, 2018

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Nancy D Latner

**** ************

Decatur Ga **032


To bea Team Player with a well Organized Organization


I have 13 years of experience, including Intake Manager, Billing Specialist, and Area Clerk in industries including Health


Most recently, I have been working as an Billing Specialist at West End Medical Centers, Inc from October 2000 to March


My skills and experiences include: as/400, medical billing, medical terminology, phone systems, risk management,

workflow analysis.


Intake Manager

Billing Specialist, West End Medical Centers, Inc, Atlanta, GA

Researched EOB rejections and consulted with insurance companies to institute settlement of accounts and

resubmitted claims.

Accurately applied payments to patient accounts; researched and resolved incorrect payments.

Responsible for the collection of selfpay accounts and the collection of remaining balances not covered by insurance.

Provided tenacious followup to ensure proper payments were fully collected from insurance carriers; research and

responded to patient inquiries regarding insurance coverage, physician fees, etc.

Processed claims for electronic submission; communicated with patients regarding outstanding balances to establish

a payment plan; monitored payment plans and followed up with patients on missed payments; prepared collection

letters as a final demand of payment and to notify patient of pending collection agency action.

Provided maintenance of patient accounts; conducted precertification for OB/GYN, general practice and pediatric

patients, ICD9 and CPT coding for inpatient/outpatient procedures and surgeries.

Oct. 2000 - Mar. 2010


As/400, Assets Recovery, Bca, Charts, Clerical, Cpt, Data Entry, Icd-9, Insurance, Letters, Lotus Notes, Medical Billing,

Medical Terminology, Microsoft Excel, Microsoft Outlook Express, Microsoft Word, Nursing, Phone Systems,

Programming, Research, Risk Management, Technician, Workflow Analysis

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