Cindy J. Bertram, PHR

*** ****** ******* 817-***-****

Amarillo, Texas 79106 acqt3t@r.postjobfree.com

Professional Profile

Business-oriented and results-driven Human Resources leader

Comprehensive knowledge of all aspects of workforce planning and human capital management

Extensive experience in directing multi-disciplinary efforts geared at achieving complex organizational goals and projects under demanding time frames

Persuasive communication skills demonstrated through effective written and verbal communication, formal presentation, training, coaching and mentoring

Far-reaching expertise in Employee Relations, strategic planning and experience in the operational side of organizations

DEE KING TRUCKING Human Resources Manager July 2013 to present

Coach and mentor owner on employee planning, employee relations and employee retention

Implement Company’s first written policies and procedures to include a new driver and employee handbook

Source and lead implementation of a new HRIS system

Manage all compliance and employee relations matters, while working with government entities and attorneys to manage all legal claims

Design the Company’s first orientation program and coached managers on their need for involvement in onboarding employees

Head every aspect of recruiting and training for each employee

Coach and mentor supervisors and managers on all employee relation matters

Manage all quarterly safety training

Manage all work related injury claims and work with insurance company for return to work progress

CINTAS Sr. Regional HR Manager Dec. 2011 to April 2013 (restructure of region)

Managed all HR functions, including HR budgets, for seven (7) locations of the Southwest region of a national uniform company

Heavily involved in all employee relations matters and worked extensively with supervisors and managers to proactively identify potential employee concerns

Led recruiting efforts for each location, from Oklahoma, Texas and New Mexico. Attended career fairs within each location and attended each round table to hire new employees and managers, including management trainees

Prepared all reports for Regional Managers and Corporate HR, which included training, turnover, and wage reports

Compiled and prepared EEO reports. Wrote and managed Affirmative Action Plans within all 7 locations

THE EXPO GROUP Graphics Production Director June 2009 to Sept. 2011 (move to Amarillo)

Volunteered to manage a “broken” Graphics Production Department for national and international tradeshows

Managed a staff of 12 graphic artists and graphics production employee

Lead implementation of a tracking system for and managed the production and delivery of over 20,000 graphics, successfully generating revenue for the first time in the history of the Company

Planned and structured an inventory control system

Managed department budgets, quality control, vendor management, and production scheduling

THE EXPO GROUP Human Resources Director April 1999 to May 2009

Full HR responsibility for entire company, including: payroll, staff, budget, recruiting and hiring for key management positions, job evaluations, salary forecasting, internal investigations for employee misconduct, and all employee relation matters

Responsible for the HR Department supporting multiple business operations in Dallas, San Jose, Washington D.C., Las Vegas and Chicago

Member of the Sr. Management Leadership Team with responsibilities that included development, execution and measurement of strategic Human Resources plans that align with business goals

Manage the Administration and Purchasing departments

Responsible for ongoing communication and training to regional and corporate executives, management, and front-line supervisors

Manage and lead succession planning process and development of work force.

Manage employee benefit programs including, health, dental, life, wellness program, employee assistance program as well as all other employee programs

Responsible for compliance and training on all state and federal employee laws, as well as company policies and procedures

Develop ExpoU, an internal “college curriculum” program where employees receive an internal Associates, Bachelors, and Masters Degree

Education

West Texas State University – Bachelor of Science

University of North Texas - Human Resources Management

Southeastern Paralegal Institute - Paralegal Certificate

Volunteer Work

Teach Bible Classes at Kirkland Nursing Home

Board Chairperson of YMCA Las Colinas and Irving

Texas State Director Yorkshire Terrier National Rescue

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