Melissa Pyle, PHR

*** ********* ** ****, ** ***** 469-***-**** acqt3a@r.postjobfree.com

HUMAN RESOURCES PROFILE

Results-oriented Human Resource Professional with a proven record of delivering value-added human resources programs aligned with strategic, operational and profit objectives. Experience in multi-unit and multi-state operations in the retail industry with demonstrated ability to lead, motivate, and influence others. Consistently viewed as an effective leader and change agent, with the ability to build successful business relationships.

Strategic Planning

Succession Planning

Employee Relations

Training and Development

Diversity & EEO Compliance

Performance Management

Talent Manager

Employment Practices and Procedures

PROFESSIONAL EXPERIENCE

RAC Acceptance

Divisional Human Resources Director, Plano, TX January 2013-Present

Realign recruiting strategy to better develop talent pipeline and considered division best practice that reduced annual turnover

Leads annual performance management processes including training of employees and managers on appraisal system and goals, managed the identified action plans for top talent and low performers, and ensured complete documentation and follow through

Drive the continuous personal improvement and professional development of both leadership and non-leadership

Major areas of emphasis include leading performance & talent management processes, employee relations resolution, change management and implementation of company-wide initiatives into aligned business units.

Provide competent counsel to the operations team

In collaboration with business leaders and HR Business Partners, conducts sound and thorough investigations, participates in decision-making and issue resolution.

Monitors, analyzes and reports relevant data and makes to ensure consistent process improvement and positive change.

Dick's Sporting Goods

Regional Human Resources Partner, Frisco, TX July 2010-January 2013

Interpreted company policies and supported the business units.

Recommended courses of action and provides documentation to management in support of actions taken regarding Associate behavioral and performance issues. (i.e., performance improvement plans and corrective action documentation)

Ensured Dick's Sporting Goods compliance with both federal and state employment law guidelines and that the company's policies are reflective of those guidelines

Conducted investigations in response to Associate complaints and recommends/implements courses of action based on investigation results.

Developed new policies and made recommendations for policy revisions as appropriate.

Prepared position statements for all employment related litigation, inquiries, or government changes.

Conducted Human Resource training (i.e., policy and procedure training, sexual harassment training, performance appraisal workshops, etc.)

PEP BOYS AUTO

Area Human Resources Manager, Carrollton, TX July 2007-July 2010

Coached and advice the leadership team on issues related to hiring, associate performance, career and personal development, resolving associate concerns, and termination.

Conducted and facilitate training and development sessions as needed.

Partner in the facilitation of People Planning to identify internal candidates and high potential associates.

Facilitated resolution of employee relations issues and complaints, conducting investigations as needed and partnering with management to resolve appropriately.

Developed and execute divisional staffing plan to ensure both internal and external pipeline of management candidates.

Source external candidates using internet postings, Open House events, college recruiting, job fairs, and direct sourcing.

Followed up consistently with new hires to ensure adequate and proper training.

Conducted field visits, interviews, and exit interviews to understand opportunities for improved retention.

Parkland Health & Hospital System

Employee Relations Specialist, Dallas, TX August 2006-July 2007

Assisted with the Leave of Absence Process

Coordinated and facilitated the appeal hearings

Consulted with employees regarding employee issues

Assisted with the Unemployment process, analyzing data, and preparing quarterly reports

Interpreted Human Resources Procedures and communicated to managers and employees effectively

Investigated and resolved EEO grievances and investigations

Researched, compiled, and summarized data to provide assistance regarding various employee relation issues.

HCR Manager Care

Human Resources Director, Richland Hills, TX August 2005-August 2006

Recruited, interviewed, screened, and recommended qualified applicants for hire

Orientated and trained new and existing employees on corporate compliance, safety, and other corporate requirements

Investigated and resolved EEO grievances

Ensured compliance with FLSA standards and company benefit and compensation policies

Reported all accidents and injuries in accordance with corporate policy and OSHA standards

Acted as Chairman of the Safety Committee to reduce worker injuries and improve working conditions

Assisted in updating center staff on company personnel policies, procedures, and regulations

Evaluated employee performance appraisals and administer annual raises

Implemented retention programs to decrease employee turnover

EDUCATION

The University of Houston

Bachelor of Business Administration

Major: Management with emphasis in Human Resources Management

LANGUAGES

Fluent in English and Spanish

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