Lead Business Analyst (have been a Lead Developer of BASIC & COBOL

DAWN M DECKER

*** ** *** ******

ANKENY, IA *****

515-***-**** (Cell)

**********@*.***

Professional Summary

I have 41 years of experience in the Property & Casualty Insurance industry. I started my professional career as a Business Analyst at an insurance company where I coded statistical information for insurance policies and rated them by hand. I then became a Programmer Analyst by attending night-school taking programming courses. I then programmed in COBOL at the same insurance company.

I then moved onto an insurance software company that sold Property and Casualty mainframe-based systems to insurance companies. While there, I became a Lead Programmer Analyst and then a manager who oversaw the work on a PC-based Policy Processing System for Property and Casualty lines of business. I then helped in designing and programming a PC-based Automated Underwriting system which was portable to the mainframe as well. I then went to work at another insurance software company where I helped design and program another mainframe-based Policy Processing System for Property and Casualty lines of business. I supported that system for several years which gave me the opportunity to build relationships of trust and respect with our client base which was throughout the United States. I then moved onto a project where I was a lead business analyst where I helped design a JAVA-based Policy Processing System for Property and Casualty lines of business.

For the last seven years, I have supported the above mentioned JAVA-based Policy Processing System for the customers who purchased that product. I have felt the rewards of their respect and confidence in me, as they have striven to meet many of their business goals through the use of the products I assisted in creating and supported.

Professional Experience

Education and Professional Development

1974 East Buchanan High School, Iowa

High School

Kirkwood Community College, Iowa

Programmer Courses (COBOL): Computer Programming

Courses: COBOL I

COBOL II

Lead Business Analyst Jan. 1990 to July 2015

StoneRiver, Inc., West Des Moines, IA

I worked for StoneRiver, Inc. for 25 years. It is a software company that creates software for insurance companies. I was in their Property and Casualty area and was in their Product Support department where I assisted the customers for which I was responsible when they ran into issues with our policy system. The product I supported was highly configurable, so I requested the information I needed to recreate the issue being reported & worked with developers to get the issue fixed, tested & delivered to our customers. Lead Programmer Analyst Oct. 1985 to Jan. 1990

Equifax Insurance Systems, Cedar Rapids, IA

I was a lead programmer analyst where I managed the development of an automated underwriting product which was developed to sell to insurance companies to automate many facets of the underwriting process. It was a PC-based system written in BASIC and included policy entry (Applications, Quotes, Issuance of Policies) and interfaced to a mainframe system nightly. Programmer Analyst May 1974 to Oct. 1985

United Fire & Casualty, Cedar Rapids, IA

I began as an entry level clerk. I advanced to work and ultimately manage a small staff in the audit department. I eventually started taking night classes at Kirkwood Community College to become a programmer. Upon completion of courses, I was transferred to the programming department at United Fire

& Casualty and worked as a programmer analyst.

I designed and developed a Worker's Compensation Stat system for reporting actual classes and actual exposures for auditable policies. This was well received by the user-community who had long been manually processing the stat reporting by hand. I managed an Audit Group who obtained actual exposures after policy term, rerated policies and either returned or billed additional premium. It was more often an additional premium, so this process quickly affected the bottom line for which management was most pleased.

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