Project Manager and Account Manager

S T E V E N E. K A H N

Phone: 704-***-****

E-mail: acqt0m@r.postjobfree.com

**** ********** *****, ********, ** 28056

P r o j e c t Ma n a g e r a n d A cc o u nt M a n a g e r Project and Account Manager with over 18-years of product conception to production direction and coordination focusing on maintaining customer and vendor relations by interacting with all members of an organization regarding product implementation, training, technical issues, team management and recommended best practices. P R O F E S S I O N A L E X P E R I E N C E

Navigator Business Solutions, 2014 – 2015

SAP Business One - small to medium size business ERP software solutions. Project Manager - East Region

- Responsible for the implementation of the SAP Business One ERP software.

- Concurrently managed multiple projects and client relationships.

- Projects spanned multi-industry disciplines.

- Operationally trained all levels of an organization regarding specific product discipline.

- Utilized the latest Project Management tools to share project notes, status and ideas. PokerTek, Inc., Matthews, NC 2006 – 2014

Gaming software development company. PokerPro and ProCore electronic gaming tables & Point of Sale Systems. Project Team and Account Manager

- Responsible for the overall direction, coordination, implementation, execution, reporting and completion of custom projects ensuring consistency with company and customer strategies, commitments and goals.

- Manage customer accounts by initiating communication with decision makers to assess needs, maintain relationships and share product knowledge/service.

- Member of the Product Installation, Technical Support and System Training Teams. Rexam Beauty and Phar ma, Sussex, WI and Charlotte, NC 2005 – 2006 Additional employment periods with Rexam at the Torrington, CT facility. 1993 -1997 & 2000 - 2003 Innovative global consumer packaging company with close to five billion dollars in annual sales. Project Engineer & Account Management

- Managed domestic and global development of consumer packaging products. Client list included: Proctor

& Gamble, Avon, Estee Lauder and Mary Kay

- Managed the transition of component manufacturing and assembly production lines to South America and Asia.

- Developed product transition packages to included Bill of Material, process sheets, product drawings, quality requirements, technical assembly procedures and product storyboards.

- Managed various size programs ranging in annual sales from $500,000 to $3,000,000.

- Oversaw daily activities of the Engineering Team to include product development, continuous improvement activities, cost controls and timeline adherence.

- Worked with customers’ technical and marketing groups on new product design, development, feasibility and market implementation.

- Developed manufacturing cost estimates and quotes, which included tooling, automation, fixtures and materials.

- Supervised pad printing, hot stamping and silk-screen production and assembly lines. Continued on page two

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- Direct customer contact regarding timeline adherence, quality testing procedures and results reporting.

- Managed two-person team with responsibility for production standards development and in-process manufacturing procedures for programs with annual sales ranging from $50,000 to $1,000,000. Seitz Corporation, Torrington, CT 1997 – 2000

Custom injection molding facility focused on the development and manufacturing of engineered custom components and gears.

Project Engineer

Responsible for the development and manufacturing start-up of various engineered components and assembly lines. Client list included: Xerox, CoinCo and Cannon.

- Supported the sales and manufacturing departments of a QS-9000 company in the development and implementation of new policies, procedures, techniques, work instructions, cost reductions and continuous improvement activities.

- Coordinated, directed and implemented resources necessary to bring assigned projects to completion within pre-established budgets and schedules.

- Spent one-week per mont h a t Xerox (Rochester, NY) working with their Engineering team reviewing product designs, material selections, quality requirements and test procedures. M I S C E L L A N E O U S E X P E R I E N C E

Sport Print, Waterbury, CT 1991 – 1993

Co-owner and Manager

Privately owned silk-screen and embroidery company. Client list included: Local government, schools and recreational leagues.

United States Army 1987 – 1990

Air Defense Artillery Communications Specialist – E4 Provided technical support to Patriot Missile System companies in the 2nd Battalion 7th Air Defense Artillery. E D U C A T I O N A N D P R O F E S S I O N A L D E V E L O P M E N T Project Management Professional (PMP) Certification Classes - July 2014 to present General Engineering - Waterbury State Technical College, CT -2000 Certificate Program - Plastics Engineering -Naugatuck Valley Community College, CT - 1997 - 2000 Project Management Principles - Mountainland Applied Technology College - Nov. 2014 - Jan. 2015 Horizon’s Management Training Program University of Minnesota and Ashridge University (England)

2002 - 2003

SKILLS & ORGANIZATIONS

Project Management/Engineering Discipleship Team – Southminster Church Global Program Development SAP Business One Software Coach Youth Baseball & Basketball New business development and product launch Product Trainer Hands-on Technical Support & Assembly

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