Office manager, medical receptionist
Resume:
SHARON D. BROWN
Olive Branch, Ms. 38654
865-***-**** CELL
EMAIL: **********@*****.***
OBJECTIVE: I am seeking a position that will utilize my extensive experience. I have learned the art of versatility in any job function and the value of adapting oneself to an established path of success, while looking for efficiency and always open to new ideas that would better the company
WORK EXPERIENCE:
01/13 to 06/15 Helen Ross McNabb (Sevierville)
Title: Program Assistant (Duties Included but not limited to these)
Duties: 1. Greet clients, Provide daily response to all phone calls via clients, insurance
and all forms of communications, with in house doctors and nurses.
2. Provide messages/notes related to medication appointments, rescheduling and
other related phone calls. 24 hour phone call reminders prior to med
appointments.
3. Responsible for managing/filtering Rx refill requests and/or adverse effects of
medications. Reporting incidences to nurses and doctors
4. Maintain scheduling for all adult and Child Net Sevierville staff and
prescribers to ensure productivity standards are met.
5. Assist staff to meet/set productivity standards within compliance of HRMC
policy and procedures.
6. Maintain medical all medical charts, items into Centricity. Complete all
benefits requirements at intake, 3rd contact at every intake. Administer and
score assessments tools upon intake, and overall efficiency of intake process.
7. Manage intake log, Magellan reporting, and Client Compliance.
8. Overseeing all day to day running and general office operations of office.
Proficient with all office equipment and computer programs necessary and in
compliance with HRMC.
02/06 to 11/12 John W. Kirk CPA (Certified Public Accountant)
Title: Office Manager (Duties Included but not limited to these)
Duties: 1. Overseeing all day to day running and general office operations of CPA Firm. Proficient with all office equipment, Office, Word, Excel, QB.
2. Responsible for all scheduling clients for CPA, Staff Accountant
. and full charge bookkeepers, with functionality, travel arrangements
Before and after client file preparations and upkeep.
3. Responsible for monthly billing of bookkeeping and tax clients.
4. Responsible for the billing, daily banking and deposits of Homeowners Association for Woodridge Village a secondary company that ran through the firm.
5 Responsible for organization, data collection and collation preparation
Of new and current clientele for CPA, staff accountant and bookkeepers
07/03- 01/06 Rogers Petroleum, Morristown, TN.
On The Run #64, Sevierville, TN.
Title: Manager (Duties Included but not limited to these)
Duties: 1. Overseeing all day to day operations.
2.Daily, Weekly, Monthly Inventory control, ordering, Lottery,
3.Daily, Weekly, Monthly Gas Inventory control and balances and prices.
4.Daily, Weekly, Monthly Sale reconciliations, Reporting and all Banking Transactions Balances to Corporate office.
5.Price Book Inventory Control Payroll, Scheduling, Data Entry
6.Responsible for 3-8 man crews.
9/00 – 07/03 Subway, Sevierville, TN
Title: Manager (Duties Included but not limited to these)
Duties: 1. Overseeing all day to day operations, banking transactions, daily sales reconciliations, Payroll, Scheduling, Data Entry, Inventory Control
2.Food Preparations Certification
3.Training, Responsible for 2-5 man crew
7/98 – 9/00 B & B Auto Inspection, Sevierville, TN
Title: Administrative Assistant (Duties Included but not limited to these)
Duties: 1. Overseeing all daily and general office procedure
2.Daily bookkeeping, banking transactions, expense log, travel log, including but not limited to gas and mileage.
3.Responsible for set-up and confirming inspections
4.Recording all daily inspections done with 3-6 daily inspections ranging from a coverage area of 6 connecting states within a 300 one way mile radius.
3/97-9/98 Frisch’s Big Boy, Lexington, KY.
Title: Assistant Manager (Duties Included but not limited to these)
Duties: 1. Overseeing and managing daily operations, Bookkeeping, cash handling and forms of payroll. Managing front/back of house employees, average of 15-30 man crews
2. Assisted Executive Manager Worked in conjunction with other management staff to stay within budget expenditures.
3. Employee training and service development, guest complaints, customer relations, Responsible for front/back house sanitation, proper food preparations, handling & storage for state health regulations.
4.Hiring/Dismissal and scheduling employees. Front/back of house including hostess and expo responsibilities.
5.Responsible for overseeing incoming inventory along with proper rotation of all in house stock, Inventory control, ordering three times a week
9/91 – 12/96 Maxwell & Five Oaks Beef & Seafood, Sevierville & Gatlinburg, TN
Titles: Bar Manager Asst Manager (Duties Included but not limited to these)
Duties: 1. Overseeing all day to day operations of bar and restaurants.
2.Training employees
3.Weekly scheduling for front/back of house employees 15-20 ppl.
4.Daily P.O.S. -- Daily & Monthly reports
5.Organized & booked multiple bus tours, wedding receptions & Special events.
6.Weekly inventory controls, food and beverages ordering
7.General Office Duties
6/87 – 1/92 Grandma’s House Daycare, Sevierville, TN
Title: Owner/Caregiver (Duties Included but not limited to these)
Duties: 1. Overseeing daily operations of all aspects of daycare business.
2.Daily Supervision of children 6 weeks and older
3.Teaching children daily rights and wrongs
4.Planning, scheduling and implementing daily activities and meals ( Per State Regulations)
5.All Government reports and general office duties, government certifications, daily bookkeeping, banking transactions.
REFERENCES:
Pastor, Pat Freeman Pathways Comm. Church 865-***-****
Amy McDowell Lee Wertheim, CPA 865-***-****
PhylissVillone Auto Tags of Gatlinburg 865-***-****
Lisa Hornyak House Keeper 865-***-****
Dr. Arwood Phycharatrist 865-***-****
Contact this candidate