Customer Service Assistant

WILLIAMS SAMUEL D.

**** ******** **. *** * Cleveland Hts, OH 44106 (Home) 216-***-****

(e-mail) acqspd@r.postjobfree.com

JJ Delong/ Hadrian Co. Mentor, Oh

Shipping & Receiving Clerk: 06/03/2015 to 07/06/2015

Drove tow-motor loading & unloading trucks, Inventoried stock, learned training of stock &

business.

JJ Delong/ Channel Products Chesterline, OH

Laborer: 03/20/15 to 05/03/15

Quality Control packeging & shipping Parts & componets used for their products.

Manpower/ Rockwell Automation Twinsberg, OH

Assembler: 11/12/2014 to 02/17/2015

Being trained on assembly & testing of circuit boards & Then shipping process of

boards.

Progressed rapidly through a series of increasing responsible positions to current role based on

consistent and productive performance.

AHOLA PAYROLL SERVICES via Area Temps ; Brecksville, Ohio

Distribution Clerk; 03/29/2004 to 05/09/2014

Training of new payroll employees and processors. Maintain daily, weekly, monthly and year-end

quarterly reports. Space Design for new headquarters. Loading & unloading trucks. Handle all shipping

procedures. Inventory management of office supplies. Operate Vera seal machines. Maintenance of all

payroll office equipment and printers. General office duties such as customer service and placing

inventory orders. HIRED by AHOLA as regular employee.

ADECCO

Special Projects Temporary Contract Employee; January 2001 to January, 2004 as well as ADECCO

during this time.

Assignments for various financial institutions and corporate companies performing various duties as

listed below

CHASE MANHATTAN BANK, Title Clerk; May 2001 thru October 2001 - Placed phone calls to

various DMVs all over the US to verity data for title transfers of motor homes purchased and sold

by Chase.

CHARTER ONE BANK, Management Specialist; November 1999 thru April 2001 – Loan referral

tracking, data entry, telemarketing, distribution of referrals to various bank branches.

SMITH & BARNEY, Sales Assistant Trainee; August 1999 thru November 1999 – Data entry,

stock market quote research (lookup), answering phones, handled wire transfers, faxes, letters,

etc..

MEDICAL MUTUAL, Claims Department Assistant; February 1997 thru August 1999 – General

office duties of sorting, filing claims, indexing, scanning, and OCR data entry.

CHARTER ONE BANK, Records Vault Assistant; June 1996 thru January 1997 – Sorted & filed

checks, deposit & withdrawal slips.

CLEVELAND CLINIC, Medical Records Department Assistant; October 1995 thru May 1996 –

Assisted with chart request, reception, phones, pulling charts, preparing charts with tickler

paperwork, chart tracking and computer research.

MARKETING AFFILIATES, Shipping & Receiving Clerk; March 1995 thru August 1995 – Loaded

& unloaded trucks, filled UPS orders, reorganized the warehouse, and operated tow motors.

VALEO WIPERS & ELECTRICAL SYSTEMS, Detroit, Michigan

Shipping & Receiving Manager; July 1990 to January 1995

Full-charge and responsibility for two warehouses. Loaded & unloaded trucks. Made deliveries. Inventory

management. Supervised groups of 10 employees from each warehouse.

DEPARTMENT OF ARMY CORPS OF ENGINEERS, Detroit, Michigan

Logistics Assistant; March 1986 to January 1990

Loaded & unloaded trucks, input and implementation of the WIS system, and transport of equipment.

Supervised the warehouse in the manager’s absence.

EDUCATIONAL HIGHLIGHTS

Hallmark Business Institute, Detroit, Michigan - Computer Programming Diploma and Keypunch Operator

Certificate, December 1981

Jordan College, Detroit, Michigan – Associates of Applied Science in Business Administration, May 1990

COMPUTER & TECHNICAL SKILLS

Microsoft Office Suite (Word, Excel, & Outlook), Lotus (1-2-3, Word Pro), WordStar, Super cal 3 and,

Novell Netware, dBase III and various micro-computer applications.

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