Linda Stillitano

** ******** *****, ******, ** **045 C-484-***-****

Career Objective: To obtain a challenging and rewarding position in an organization where my prior experience, personal ability and a commitment to professionalism would be of value. I am seeking a position that will allow for personal and professional growth with achievements.

Education: CDM Institute Allentown, PA 2006

Diploma Allied Health Medical Billing & Office Administration

William Paterson University Wayne, NJ 1982-1984

Business

Technical Skills:

Anatomy & Physiology Medical Terminology Medical Manager

Health Insurance Claims HIPPA Compliance Microsoft Word,

ICD-9 & CPT-4 Coding Billing & Coding Excel

Medisoft Accounts Receivable

Professional Experience:

St Luke’s University Hospital Bethlehem, PA 2012-2014

Patient Access Rep for ED Registration

Assists all customers by providing accurate information/directions and handles requests in accordance with hospital policy.

This includes the collection and accurate data entry of all patient information into the computer system efficiently entering the patient into the Patient Management System or the Patient Tracking Board, accessing the Patient Management System or the Tracking Board, point of service cash collection and placement of any corresponding orders and/or charges.

Communicates effectively in interactions with all customers (internal and external).

Millipore Corporation Phillipsburg, NJ 2007-2011

Customer Service Representative

Responsible for International Customer accounts; handled all logistics, regulatory paperwork and issues.

Answered telephone and handled technical questions regarding products manufactured through Millipore.

Updated open order report on a daily basis.

Completed various staff clerical assignments as needed.

Rutgers University Press Piscataway, NJ 2001-2006

Accounts Receivable Coordinator

Responsible for accounts receivable function for a major New Jersey publisher and distributor of books, textbooks, best sellers and catalogs.

Process and accountable for cash, credit card and check receipts, ensuring proper posting to accounts. Resolved communications with customers concerning outstanding balances, payment arrangements and billing issues.

Managed, expedited and followed-up on assigned projects from inception to completion. Supervised 2-3 part-time personnel.

Rutgers University Press Piscataway, NJ 1998-2001

Customer Service Representative

Answered phones. Opened and distributed mail. Data Entry of customer orders.

Assisted clients by providing information, answering questions and resolving problems.

Supervised Interns.